Hello all,

I live in Seri Iskandar, Perak (Near UTP University) and I am using a TM 4Mbps connection since last 5 months. During all these 5 months, internet speed in daytime is fine, but then speed goes slower in evening and stuck in between 1.5-2.5Mbps (I test through speedtest) everyday till midnight. I have complained many times(at TM 100). Technicians have visited at my house and have replaced my modem 3 three times, changed wire connection from local distribution point but problem did not solve yet. Technicians know nothing about real problem and keep changing things, which have caused to get slower speed now in daytime also. I dont know how to solve this as technicians are unable to solve this. Now technicians visit everytime and say we will try. I am very disappointed as I pay RM150 every month without using full bandwidth. I am a PhD student and spend my daytime at my university. When I return to home in evening, I get this worst speed, even can't stream youtube vidoes as speed continuously fluctuates.

I am posting this here to know if anyone else also had the same problem and wanted to get a suggestion to solve it. I repeat again that TM technician know nothing expect to replace equipment. My current modem is Riger120W and I have wifi problem in it. (WiFi LED automatically turns off after every 5-10 minutes for sometimes). Restarting of router automatically is also very common for this modem also.

Please help.

(I have put this in main page also)