Nov 25 2016, 12:44 AM
QUOTE(JohnLai @ Nov 23 2016, 09:19 PM)
Got......uneducated people will be cheated off by that charges.
Got a friend where his 8Mbps streamyx port was capped to 2048kbps. Previously it was 10024kbps.
I checked his modem/router configuration page and noticed the port was wrongly capped. Asked him to file a report.
So called technician came the next day and charged him RM50+. 'Scammer' said it is the router fault bla bla bla bla and suddenly after the 'scammer' made a call to TM Exchange, my friend suddenly get his 8Mbps back again.
That night, I went to his house and check the modem/router configuration again and saw the port was correctly capped at 10024kbps again......
Asked him where the fuck is the receipt, he said technician didn't provide one......
Guess that is how TM technicians 'collaborate' to scam money from uneducated people....
TLDR, friend got scammed by so called 'technician' from TM.
Note: Check SNR and attenuation, if SNR is high and attenuation is low, then the port is wrongly capped at TM side.
You'd be suprised how many people really dont know how things works.. Got a friend where his 8Mbps streamyx port was capped to 2048kbps. Previously it was 10024kbps.
I checked his modem/router configuration page and noticed the port was wrongly capped. Asked him to file a report.
So called technician came the next day and charged him RM50+. 'Scammer' said it is the router fault bla bla bla bla and suddenly after the 'scammer' made a call to TM Exchange, my friend suddenly get his 8Mbps back again.
That night, I went to his house and check the modem/router configuration again and saw the port was correctly capped at 10024kbps again......
Asked him where the fuck is the receipt, he said technician didn't provide one......
Guess that is how TM technicians 'collaborate' to scam money from uneducated people....
TLDR, friend got scammed by so called 'technician' from TM.
Note: Check SNR and attenuation, if SNR is high and attenuation is low, then the port is wrongly capped at TM side.
TM can make huge money already by this way..
Really feel sorry for these kind of people(that got tricked)..
Anyway just make sure you try connecting your modem through directly to your phone socket(replace it if its too old/damaged).. And read the snr margin and attenuation..
QUOTE(ranger2020 @ Nov 23 2016, 08:45 PM)
I have lodged a report regarding my internet speed. TM downgraded my 4mpbs to 2mbps. Then i received this sms
RM0.00:TM:1-159446 We're trying our best to resolve the report within the next working day, subject to nature of the fault. A one-time charge will be imposed depending on the nature of fault.
Has anoyone ever received thia kind of message suggesting that there will be charges where the fault was.from TM?
Try connecting your modem directly to your phone socket.. If its your wiring problem.. They could charge you.. RM53... if not its free..RM0.00:TM:1-159446 We're trying our best to resolve the report within the next working day, subject to nature of the fault. A one-time charge will be imposed depending on the nature of fault.
Has anoyone ever received thia kind of message suggesting that there will be charges where the fault was.from TM?
This post has been edited by afiq10: Nov 25 2016, 12:45 AM
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