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Streamyx Streamyx 4Mbps Club V6

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kiritoffx
post Apr 4 2015, 07:59 PM

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QUOTE(neokyo @ Apr 4 2015, 07:44 PM)
umm.. yeah.. about that.. i am too lazy to go to TM Point and ask them.  tongue.gif also I goddamn sure they have their reason that justify them to charge us those RM1.
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what reasons? i need to scold them la, why u pay expensive and get low/diff services
tomastan4134
post Apr 4 2015, 09:32 PM

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QUOTE(chenhui87 @ Apr 4 2015, 04:51 PM)
yes, i faced this problem sometimes, need to retart modem to solve. rclxub.gif
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but my case is like stuck at 1024kbps permanently. restart modem also wont refresh to 5112 kbps
kiritoffx
post Apr 4 2015, 09:58 PM

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QUOTE(tomastan4134 @ Apr 4 2015, 09:32 PM)
but my case is like stuck at 1024kbps permanently.  restart modem also wont refresh to 5112 kbps
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ur really need go to tm point directly and dont be afraid to them. voice out to them for their ridiculous /stupid reasons

and dont forget to as for compensation such as rebate.

threat them to report to tribunal and say u wont close the case as long the matter still dont get fixed
kaiserreich
post Apr 5 2015, 02:34 PM

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QUOTE(neokyo @ Apr 4 2015, 07:44 PM)
umm.. yeah.. about that.. i am too lazy to go to TM Point and ask them.  tongue.gif also I goddamn sure they have their reason that justify them to charge us those RM1.
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It is for detailed billing for your landline use.
Since most of us dont use it, just remove it. Tm added it back even though i remove it after a package upgrade
neokyo
post Apr 5 2015, 03:00 PM

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QUOTE(kaiserreich @ Apr 5 2015, 02:34 PM)
It is for detailed billing for your landline use.
Since most of us dont use it, just remove it. Tm added it back even though i remove it after a package upgrade
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what do u mean by 'detailed billing for landline use'?
Skylinestar
post Apr 5 2015, 03:43 PM

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For new subscription with free tablet, how long do u wait for your tablet?
neokyo
post Apr 5 2015, 04:04 PM

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QUOTE(Skylinestar @ Apr 5 2015, 03:43 PM)
For new subscription with free tablet, how long do u wait for your tablet?
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depends on tablet availability.. fastest is around 2 weeks IINM..
Shirogawa
post Apr 5 2015, 10:24 PM

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QUOTE(neokyo @ Apr 5 2015, 04:04 PM)
depends on tablet availability.. fastest is around 2 weeks IINM..
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What tablet did they give ya?
kaiserreich
post Apr 5 2015, 11:34 PM

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QUOTE(neokyo @ Apr 5 2015, 03:00 PM)
what do u mean by 'detailed billing for landline use'?
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Means it show you the list of calls you made using your landline.
If the Rm1 is remove, only shows total amount, no breakdown of what calls were made.
neokyo
post Apr 6 2015, 09:10 AM

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QUOTE(Shirogawa @ Apr 5 2015, 10:24 PM)
What tablet did they give ya?
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china one.. but the quality and usability is okay IMO.. also this is a windows tablet, not android..

QUOTE(kaiserreich @ Apr 5 2015, 11:34 PM)
Means it show you the list of calls you made using your landline.
If the Rm1 is remove, only shows total amount, no breakdown of what calls were made.
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oh.. even though i dun make call, they still charge me RM1 because they show me the empty call list? shakehead.gif
chikuera
post Apr 6 2015, 09:29 AM

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keep disconnected from streamyx once every 5-10 minutes lately..speed also very slow. check on ookla not even up to 1mbps..ffs

asked tm on twitter, same answer, restart modem bla bla
chikuera
post Apr 6 2015, 09:34 AM

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QUOTE(tomastan4134 @ Apr 4 2015, 01:25 AM)
anyone here facing suddenly tm downstream change to 1 mbps from actual 4 mbps?
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me!
TSblacktubi
post Apr 6 2015, 12:15 PM

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QUOTE(chikuera @ Apr 6 2015, 09:29 AM)
keep disconnected from streamyx once every 5-10 minutes lately..speed also very slow. check on ookla not even up to 1mbps..ffs

asked tm on twitter, same answer, restart modem bla bla
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Post your DSL stats here.
chikuera
post Apr 6 2015, 12:58 PM

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QUOTE(blacktubi @ Apr 6 2015, 01:15 PM)
Post your DSL stats here.
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forgot my router password/username lol any other way to check?

anyway, i tried change my splitter after my homephone isnt working, turn out the disconnection problem vanished but speed is still so so
TSblacktubi
post Apr 6 2015, 01:06 PM

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QUOTE(chikuera @ Apr 6 2015, 12:58 PM)
forgot my router password/username lol any other way to check?

anyway, i tried change my splitter after my homephone isnt working, turn out the disconnection problem vanished but speed is still so so
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You can try reset your router.
cHaRsIeWpAu^^
post Apr 6 2015, 02:49 PM

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can i use unifi account to connect streamyx device?

eg my hometown unifi account only use on weekday, so i can use that id at my another address that doesn't have unifi service?
TSblacktubi
post Apr 6 2015, 02:54 PM

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QUOTE(cHaRsIeWpAu^^ @ Apr 6 2015, 02:49 PM)
can i use unifi account to connect streamyx device?

eg my hometown unifi account only use on weekday, so i can use that id at my another address that doesn't have unifi service?
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Your telephone line won't get ADSL signal if there are no Streamyx registered under the line.
chikuera
post Apr 6 2015, 03:23 PM

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QUOTE(blacktubi @ Apr 6 2015, 01:15 PM)
Post your DSL stats here.
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u mean this?


Attached image(s)
Attached Image
Madd3rz
post Apr 6 2015, 03:24 PM

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QUOTE(chikuera @ Apr 6 2015, 03:23 PM)
u mean this?
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The SNR is too low ,call 100 and tell them to send technician
chikuera
post Apr 6 2015, 03:27 PM

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QUOTE(Madd3rz @ Apr 6 2015, 04:24 PM)
The SNR is too low ,call 100 and tell them to send technician
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this is the 2nd time actually..first time was around january. they sent technician too
what are the cause of this problem?

Apparently, there is a submarine cable problem

https://www.tm.com.my/OnlineHelp/Announceme...BLE-FAULT-.aspx

This post has been edited by chikuera: Apr 6 2015, 03:55 PM
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