Hello all,

Been reading a lot of article in Lowyat.net and finally decided to start posting. Sorry that the first post is a rant about a bad experience with a kitchen cabinet vendor in KL, Malaysia.

Here is a summary of the whole experience...

Hopefully others do not have to go through what I have gone through with this vendor.

http://www.stanleychee.com/2015/01/a-very-...uelling-10.html

Thank you all for the 'condolences' and kind words. I don't usually make full payment in advance but I fell for their professionalism at the showroom. I don't think that they are bad people. Just that when transiting from previously Signature Kitchen to their own Id Kitchen brand, the quality dropped a lot (maybe due to change of factory) and instead of focusing on fixing the quality issue, the MD focused on getting customer to shut up instead.

For those looking for a kitchen cabinet vendor in Malaysia, read my bad experience with this one:

http://www.stanleychee.com/2015/01/a-very-...uelling-10.html

I hope no one else have to go through this.

Sadly, yes. The showroom and the sales people were professional. I think the switching from Signature Kitchen to their own Id Kitchen brand screwed up the quality. I believe their factory has changed too as the quality is really off.

What pissed me off the most is the Managing Director, Jason, actually wrote in an official letter that I shouldn't be expecting the quality in the showroom as those are the Signature Kitchen cabinets. Then why the hell are they still showing the cabinets after discontinuing with Signature Kitchen?

This post has been edited by stanleychee: Feb 13 2015, 11:02 PM