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 Sony XPERIA™ Z3 | Official Thread V1

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Redwin91
post Oct 24 2014, 09:15 AM

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QUOTE(romeo57 @ Oct 23 2014, 04:41 PM)
Guys, i have minor problem.
My whatsapp notification sometimes no sound, even if i put the volume on full.
Weirdly it only happened to whatsapp.
Anyone have any idea? Is it the speakers?
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go to ur settings, under personalization go to manage notifications. Check if whatsapp is checked or not. My z3 compact unchecked it for some reason so just check it back to get notifications for that app
Redwin91
post Oct 24 2014, 09:58 AM

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QUOTE(romeo57 @ Oct 24 2014, 09:51 AM)
It is checked.
I received notifications but no sound.
I use custom sound, a .ogg file. Does it have to do with sound format? Does it have to be .mp3 or .wav?

I read somewhere resetting the phone could solve the problem.

Sorry for my ignorance, I'm still new with Sony devices, been with Samsung before.
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both ogg and mp3 format works. In that case just restart the phone and see if it works.
Redwin91
post Oct 24 2014, 10:28 AM

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QUOTE(romeo57 @ Oct 24 2014, 10:02 AM)
Same problem.
I did these things already :
1. Switched off my phone using the "off" yellow button inside the simcard holder.
2. Restart a lot of times, it's a temporary solution, but after awhile same prob came back.
3. In whatsapp, selected none then my selected sound back.

I've yet to reinstall whatsapp and reset the phone.
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In that case maybe use the default ringtone? Sorry I cant help much on this matter cause I've never faced this prob before.

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