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 i cant update information in battlenet, after purchasing diablo 3. help meeeeeee

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TSvigossan
post Aug 30 2014, 09:11 AM, updated 12y ago

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Joined: Apr 2012
so i am required to update my information

only the thing is i cant click continue!!!!

the cursor will turn to red no entry sign

what should i do guys

whats wrong

i just spent 200 to buy this gameAttached Image



okkkkkkkkkkkkkk
turns out i dont have to deal with the change information bug things in browser
i simply download batle net,then diablo 3 then access the game from there

fuuuukkkk waste hours alreadyyyy .
now can play =)
anyone want teach me play this game?

This post has been edited by vigossan: Aug 30 2014, 08:12 PM
TSvigossan
post Aug 30 2014, 09:24 AM

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QUOTE(tuo850 @ Aug 30 2014, 09:18 AM)
do not publish personal info here or will be naked... should have grey out the other info details...
*
err can u help with my problem?

TSvigossan
post Aug 30 2014, 10:06 AM

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QUOTE(Sabenarian @ Aug 30 2014, 09:52 AM)
already tried add +6 in front of your phone no?
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already did =(
TSvigossan
post Aug 30 2014, 10:25 AM

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ok so i already try new solution
create new account (which are not facing this prob)
then send the game code info to this new account

only the prob is i buy the game not under 'gift' in the first place
so i can transfer or not?

i dont think i can...hurm
TSvigossan
post Aug 30 2014, 04:31 PM

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its ok guys. i dont think that information is sensitive lol

so i already change browsers,restart pc and clear cache
same result

basically that new purchase diablo 3 with ROS included is in that account which i have to update my information first to even redeem the game
but....i cant.

i hate you blizard. whole day i tried to fix this

for now i can only wait their customer service replly my complain
which could take forecveer
TSvigossan
post Aug 30 2014, 04:32 PM

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Junior Member
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Joined: Apr 2012
QUOTE(tuo850 @ Aug 30 2014, 12:15 PM)
ur account is tied to your google email address, try to use different address and different phone number to update ur info.

*** use ur brother/sister/mom phone no etc
*** use public address such as maybank central address

later u tried to change again.

anyway its the problem exist when u tried to create the account or sfter??
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done and done.same result
the problem only in this acc
when i create new acc everything was smoth

 

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