I keep getting this message. have tried to Google an answer as well but not successful.

Please see screengrab below



Any ideas what it is and how to fix it ?

Much appreciated and thanks for your time



This post has been edited by newbie: Aug 29 2014, 07:52 PM

It shows that you have an orphan registry in your system.

• Download OTL to your desktop.
• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• When the window appears, underneath Output at the top change it to Minimal Output.
• Check the boxes beside LOP Check and Purity Check.
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt.
    Note:These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. You may need two posts to fit them both in.

Hi BlueWind
Apologies for the delay.

Have attached both reports in word format, as the reports are too long to be put into the post

[attachmentid=4120065]

 OTL_Extras_logfile.doc ( 107k ) Number of downloads: 3


Many thanks for your help

This post has been edited by newbie: Sep 3 2014, 11:02 PM


Attached File(s)
 OTL_logfile.doc ( 93k ) Number of downloads: 2