ccb ,
Hello Jeffrey,
Thank you for contacting Google. I understand that you’d like a refund for your purchase of Summoners War: Sky Arena. However, in accordance with our policies, we won't be able to issue you a refund for this purchase at this time. You can learn more about Google Play refund policies here:
https://support.google.com/googleplay/topic/2450225If you’re experiencing repeated issues with Summoners War: Sky Arena or support from
http://com2us, I would encourage you not to make any additional purchases from the developer until you’ve reached a resolution with them.
While Google may sometimes issue courtesy refunds to users, developers are expected to provide support for their product - including delivery of in-app content - and they are able to issue refunds at their discretion.
Also, if you would like to file a complaint against a particular app or developer, you can do so here:
https://support.google.com/googleplay/andro...ontact/takedownIf you have any other questions, feel free to reply to this email and I will be happy to further assist you as needed.
Thanks,
Amber
The Google Support Team
wtf is this ? seriously ?
This post has been edited by jeffng89: Sep 14 2014, 05:00 PM