So two days ago, I went to Lowyat and Viewnet 3rd floor. I bought a wired PC Xbox controller 360 at the price of RM69. I asked whether it is a new unit or not and the viewnet guy said it is a new unit. I still have my doubts so I asked whether it is refurbished. He then said yes plus he said refurbished wont have this same packaging.
After I bought the controller, I immediately opened the box and checked the controller. The condition is fine, even with the Microsoft hologram.
Then when I start using the controller in my house, something doesnt feel quite right. It feels way lighter, I weigh the controller and it is only 195g.
Finally, I thought of checking the serial number, only to realize the number on the box and the controller is not the same.

I feel quite disappointed which I have been purchasing from Viewnet so many times and even recommend to my friend.
The worst thing is, the controller LB button starting to get loose. To be honest, I feel cheated. I will try to go Lowyat again next week but I am posting here first perhaps people from viewnet can help. Or maybe is there any suggestion on how I should handle this matter? Any help is appreciated.

In this case, is it necessary to bring it within the warranty period? Warranty on receipt stated only one week.