I downloaded my latest statement and found out that my 3% Quarterly Rebate is not RM150, instead it was RM105.46. I double check with my recorded excel file and I think I should get RM150. I called up customer service of AEON. He told me the quarter involved is from 22/12/14 - 22/3/15, I quickly replied him "Why in the statement always show: my card anniversary month : Principal - 17 SEPTEMBER 2015, my quarter involved should be 17/12/14 - 16/3/15. Then he told me my quarters since my card is approved 17 September 2013:

17/9/13 - 17/12/13
18/12/13 - 18/3/14
19/3/14 - 19/6/14
20/6/14 - 20/9/14
21/9/14 - 21/12/14
22/12/14 - 22/3/15
23/3/15 - 23/6/15

Conclusion: Every quarter, the quarter involved will move 1 day forward.

Can anybody call CS to check on this and post here?

Anyway, I am still thankful to Aeon for having this Watami card because I enjoy all the benefits of this card like 0% balance transfer, 3% quarterly rebate, dining rebate, birthday...etc. Hope it will keep it up and not reducing the benefit.

This post has been edited by weejin2000: Apr 15 2015, 02:30 PM

I attach the TnC part where it say that it is base on posting date. My calculation is by posting date.

From 2013 when I started using this Watami card, every quarter my rebate is RM150 except this quarter.

If go according to normal quarter as per most people understand, I have transactions total a little more than RM5000 during the said quarter, so I should entitle RM150 rebate.

But if go according to the altered quarter as per told by the CS, then my rebate is RM105.46 as per in the statement. Yes I loss cash back RM44.54 since I can charged these amount few days later.

I still not yet complain to them because I want to ask in the forum first whether it is known to a lot of cardholder or not. It seems that no one here know that every quarter will move forward 1 day.

This post has been edited by weejin2000: Apr 16 2015, 10:37 AM


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I have call CS again to complain and show them the terms and condition yesterday to ask for the loss of cash back RM44.54. Today CS call me saying my calculation is correct and they are going to give me the rebate in next statement. They also said they will adjust the system so that every quarter cycle we do not need to adjust 1 day. Lets see how. Thanks all for discussion.

Downloaded latest statement, confirmed that I have get back the lost rebate of RM44.54.

I am a sales agent for OCBC GE card, OCBC will reject the application of credit card (principal) of those above 55 years old even if he is still with income. Supp should be no problem.