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Credit Cards AEON Credit Cards v2, By AEON Credit Service

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tbheng
post Aug 21 2014, 06:53 AM

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QUOTE(victorywp @ Aug 20 2014, 10:30 PM)
my recent bt experience (in brief) with aeon...

aeon cs: sir, your cl balance is not enough to do a bt for 12k, you need to clear up at least 13k of your outstanding balance in order to do that.
me: ok, i will pay 13k in a while later.
aeon cs: sir, if you have 13k with you, why not you just pay off your other cc 12k with the money?
me: no other reasons, i'm just giving you some job to do so that you will not be jobless. thank me later.

*after few hours later i received sms stating that my bt is successful.
*
Good one..
How did you pay 13k and able to show up in their system; and BT team instantly approve your BT in a few hours?
Did you call them up to inform you have paid 13k?
tbheng
post Aug 23 2014, 08:05 AM

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QUOTE(leo_kiatez @ Aug 21 2014, 05:22 PM)
Manage to do RM25 Cashback Redemption Submission for my AEON Credit Card Reward Point through email customer.service@aeonmalaysia.com.my on 13th Aug. Wonder how long does it takes for the Cashback to be reflected in the statement?  tongue.gif

" Dear Mr. xxx, 

Warmest greetings from ÆON Credit.
We wish to inform you that we have forwarded your request to the department concerned for their further action.

Should you have any other enquiries, please feel free to email us or call our 24-Hour Customer Care Centre at 03-2719 9999 for further assistance.

Thank you.

Best regards,
Customer Care Section
ÆON Credit Service (M) Bhd "
*
Hmm... the reply is a standard auto-response regardless what you have sent to this email id.
I got the exact same reply when apply BT.
Please update here when it has posted in you unbilled transaction online.
Thanks.

tbheng
post Sep 30 2014, 07:30 AM

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QUOTE(victorywp @ Sep 29 2014, 07:48 PM)
you may call the cs to check your uptodate point if you can't wait for the statement. as long as the system already captured your latest transaction and given you the points, you can redeem for the cash rebate.
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I called before. The CS said the reward points only will be calculated upon statement date. i.e. can't see/use reward points from unbilled transactions. sad.gif
tbheng
post Oct 24 2014, 12:18 AM

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QUOTE(cfa28 @ Oct 23 2014, 11:52 AM)
I went to Watami but did not use the AEON Card but used RHB as it offered 15% CB on weekends.

Would I go back to Watami to enjoy whatever Vouchers that AEON may give me - the answer is NO.

Food is at best SO SO only

Perhaps on weekdays, their Menu selection is better but on weekends, for those prices, there are many more better choices

So looks like my AEON Watami is only good for monthly autodebit to enjoy the 3% CB
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QUOTE(~Eveready~ @ Oct 23 2014, 04:05 PM)
Not to forget to BT as they are the only one offering points for that... thumbup.gif  thumbup.gif
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Same here. Autodebit + BT. tongue.gif I just keep my card in the drawer.
tbheng
post Nov 29 2014, 11:14 AM

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AEON cc's promo sms seems to be overlapping. I received the following 2 sms. Anyone could enlighten if I pump petrol using Watami cc on 30 Nov, do I get 10% cb or 5% cb or both? hmm.gif

QUOTE
RM0.00 Enjoy 10% REBATE on PETROL with your AEON Credit Card from 22Nov'14-20Feb'15! Rebate capped@RM30/month. Visit AEON Credit Web for T&C.

QUOTE
RM0.00 AEON CREDIT CARD: Double Rewards! Enjoy 5% Rebate@AEON BiG on 28Nov14(NO CAPPING)&5% Rebate for Petrol on 30Nov14(Capped at RM50)!Visit AEON Web for T&C.

tbheng
post Dec 15 2014, 03:27 PM

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QUOTE(tifosi @ Dec 15 2014, 12:58 PM)
AEON taking too long to process the statements. It's been 5 days and I still can't see the statement yet.
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QUOTE(DarReNz @ Dec 15 2014, 02:05 PM)
yeah this time taking a while for the statement to be released
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Yea... waited since the weekend till cannot tahan... I called CS this morning. And they dare to say has emailed it out to me on 12 Dec. doh.gif
I requested them to re-email to me, but still not receiving till now. mad.gif
My MBB BT form already pre filled, just awaiting for the statement only. doh.gif
tbheng
post Dec 15 2014, 03:50 PM

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QUOTE(MGM @ Dec 15 2014, 03:31 PM)
Same for me, so I went to CS at AEON to print out statement. You can actually use the printscreen copies of the Card's summary and unbilled transaction  from AEON online.
*
Now nothing to see in unbilled section, all gone into the statement.
This is like the black-out period, where you can't find all your transaction (not in unbilled and can't download statement). doh.gif

The summary screen is no good for BT (to MBB) use, as the outstanding balance is huge amount (accumulated from all the previous BT from other banks). I need just the current month statement balance. sweat.gif

This post has been edited by tbheng: Dec 15 2014, 03:50 PM
tbheng
post Dec 15 2014, 05:05 PM

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QUOTE(sendohz @ Dec 15 2014, 03:52 PM)
But there is a statement balance stated.
I guess if MBB accept that, it would be fine right?
*
Thanks for highlighting that.
All along I thought it is the previous statement balance as the label says "Last Month Statement Amount".
Ai-say, should label as "Current Month" lah.
Will see if it the statement can come out by today.
tbheng
post Dec 15 2014, 08:06 PM

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QUOTE(MGM @ Dec 15 2014, 06:32 PM)
They already approved mine today.
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Great! thumbup.gif
I had sent my ~5pm just now. Will check on it tomorrow.
tbheng
post Dec 15 2014, 08:50 PM

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QUOTE(tbheng @ Dec 15 2014, 03:27 PM)
Yea... waited since the weekend till cannot tahan... I called CS this morning. And they dare to say has emailed it out to me on 12 Dec.  doh.gif
I requested them to re-email to me, but still not receiving till now.  mad.gif
My MBB BT form already pre filled, just awaiting for the statement only.  doh.gif
*
Update: Finally got my e-statement emailed to me half an hour ago based on my request this morning. They called to inform.
tbheng
post Dec 17 2014, 11:02 AM

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QUOTE(Human Nature @ Dec 16 2014, 08:28 PM)
We can still send the point redemption request through email right?

Lately they keep replying that the email is for non-confidential matters only.
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Yes, I did that for the pass 3 months. Just fill the redemption form, sign, scan and email them. It will credit on statement date.
In fact I pre-filled all details using adobe acrobat editor... just print and sign every month. tongue.gif cool2.gif
Or, maybe can do digital signature, then no need printing at all. laugh.gif

QUOTE(Human Nature @ Dec 17 2014, 10:05 AM)
the funny thing is i didn't even provide my CC no and real name in my email
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I guess they traced based on your email id. You must have emailed them with your e-statement registered email id.

This post has been edited by tbheng: Dec 17 2014, 11:05 AM
tbheng
post Dec 17 2014, 11:17 AM

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QUOTE(Human Nature @ Dec 17 2014, 11:12 AM)
Good! Thanks for the info.
*
Yeah, in the past I had to visit the branch once a month to do redemption and statement payment.
Now, no need dy, all done by email, IBG, BT. thumbup.gif
tbheng
post Jan 28 2015, 11:37 PM

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Got a bit confuse with AEON's promo...
Wanna confirm on this "Thank You Day at AEON BIG Stores (Every 28th of the month)"...
I read on the website, that it is a 5% CB. But I shopped at AEON Big today and it was 5% discount on total bill on the spot.
Would I still get a 5% CB in my coming statement?
If like that, with Watami, will I get 5% discount + 5% CB (Thank you Day) + 3% CB (quarterly) = 13% saving?? hmm.gif

This post has been edited by tbheng: Jan 28 2015, 11:37 PM
tbheng
post Jan 29 2015, 07:12 AM

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QUOTE(victorywp @ Jan 29 2015, 01:38 AM)
the first 5% is for anybody who shop (cash or any cc) at aeon big on 28th.
the second 5% is for those who use any aeon cc at aeon big on 28th.
the third 3% is for those who use aeon watami cc.

conclusion, only with aeon watami cc you will get all three 5%+5%+3% at aeon big on 28th.
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Wow, fantastic! Didn't aware of the first one. Thanks for the clarification. rclxms.gif
Will plan for this from now on. Perfect timing when WISE/AMEX already max out at month end. tongue.gif
CNY shopping is really impactful... all cc CB already max out within 1-2 week time... sweat.gif
tbheng
post Feb 6 2015, 07:48 AM

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QUOTE(yusiang @ Feb 5 2015, 10:50 AM)
Anyone knows which is the best way to redeem the points rewards? I submitted one in their sunway pyramid branch last year, but until now still not processed.
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QUOTE(laymank @ Feb 5 2015, 08:10 PM)
I submitted 2 months ago, still in progress.
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I used to submit to branch last time. For the last 6 months or so, I emailed them the forms every month. All of them get posted on the following statement. BTW, I redeem points as credits for Watami card.

This post has been edited by tbheng: Feb 6 2015, 07:49 AM
tbheng
post Feb 19 2015, 09:29 AM

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QUOTE(CART@@N @ Feb 18 2015, 09:05 PM)
Better do not call to ask..
I also get the same rebate for point redemption..rm6+
The amount exactly same  with 1st rebate item..
Just take it and dun care what is it..haha..
*
Mine also similar and there is no reduction in my total point as shown in the statement.
I could reconciled the 2nd and 3rd CB, but not the 1st and 4th. rclxub.gif
Seems like system glitches?



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