QUOTE(weejin2000 @ Apr 15 2015, 10:51 AM)

I downloaded my latest statement and found out that my 3% Quarterly Rebate is not RM150, instead it was RM105.46. I double check with my recorded excel file and I think I should get RM150. I called up customer service of AEON. He told me the quarter involved is from 22/12/14 -
22/3/15, I quickly replied him "Why in the statement always show: my card anniversary month : Principal - 17 SEPTEMBER 2015, my quarter involved should be 17/12/14 -
16/3/15. Then he told me my quarters since my card is approved 17 September 2013:
17/9/13 -
17/12/13
18/12/13 -
18/3/14
19/3/14 -
19/6/14
20/6/14 -
20/9/14
21/9/14 -
21/12/14
22/12/14 -
22/3/15
23/3/15 -
23/6/15
Conclusion: Every quarter, the quarter involved will move 1 day forward.

Can anybody call CS to check on this and post here?
Anyway, I am still thankful to Aeon for having this Watami card because I enjoy all the benefits of this card like 0% balance transfer, 3% quarterly rebate, dining rebate, birthday...etc. Hope it will keep it up and not reducing the benefit.
QUOTE(weejin2000 @ Apr 17 2015, 04:50 PM)
I have call CS again to complain and show them the terms and condition yesterday to ask for the loss of cash back RM44.54. Today CS call me saying my calculation is correct and they are going to give me the rebate in next statement. They also said they will adjust the system so that every quarter cycle we do not need to adjust 1 day. Lets see how. Thanks all for discussion.
QUOTE(wesleycjh @ May 14 2015, 04:30 PM)
I calculated based on posting date. I received the call from CS that they calculate the 1st day of each quarter rebates as below:
For example my card approval anniversary date was 12 Mar 2014 then
1st Q is from 12 Mar 2014 - 12 Jun 2014
2nd Q is from 13th Jun - 13th Sep 2014
3rd Q is from 14th Sep - 14th Dec 2014
4th Q is from 15th Dec - 15th Mar 2015
1st Q is from 16th Mar 2015 - 16th Jun 2015
2nd Q is from 17th Jun - 17 Sep 2015
In short it will add 1 day to the first day of each quarter. So is totally against the Watami T&C stated "The first day of the 3% Quarterly Cash Rebate follows the date of the approval of the Principal Cardholder and it cannot be changed."
The CS said he will reflect my feedback to their management while in the meantime I have to stick to their existing calculation of the quarter rebate period

i remember this same issue was highlighted by
weejin2000, supposedly resolved.