QUOTE(laymank @ May 18 2015, 09:40 AM)
oh no!
i will need to complain to them..... 
actually last year dec i did call and the stuff told me can swipe after my anniversary date...
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 May 18 2015, 10:19 AM
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#41
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Senior Member
1,444 posts Joined: Nov 2005 
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actually last year dec i did call and the stuff told me can swipe after my anniversary date... |
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May 18 2015, 02:55 PM
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#42
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1,444 posts Joined: Nov 2005
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QUOTE(Human Nature @ May 18 2015, 01:08 PM) Yes, correct. Same as the schedule posted in Page 1. it's so confused... my understanding also as yours but got users feedback another schedule..really sien...  |
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May 19 2015, 12:51 PM
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#43
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1,444 posts Joined: Nov 2005
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QUOTE(lucas114 @ May 18 2015, 09:40 PM) Updates in this. they are slow in redemption. it's normal.I didn't receive any acknowledgement from ACS regarding the redemption that I submitted (even I did request for acknowledgement in the subsequent emails). On 2/5, I went to an ACS centre, planning to resubmit the redemption form in hardcopy since I received no response through email. However, upon checking on the computer, the customer service told me that there was a redemption on 15/4 which was in process, and my account was left with ~500 points (after deduction of the points for cash back redemption). There was nothing shown on my unbilled transaction at that time. The cash backs were posted on my May statement, on 10/5. i fax form to them and 2weeks later i personally go to counter to redeem. they told me still in process. finally my redemption take 4 weeks processing time...  |
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Jun 3 2015, 10:03 AM
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#44
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1,444 posts Joined: Nov 2005
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QUOTE(zaizugilbert @ Jun 3 2015, 09:36 AM) anyone here did IBG to Citibank via Maybank2u ? i do on morning 1/6. and show payment done on 2/6 I have transfer via IBG on 1st June evening, just now Aeon credit called me said they are still haven't receive my payment, and they said will check with Maybank.  |
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