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Credit Cards AEON Credit Cards v2, By AEON Credit Service

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noien
post May 12 2015, 12:18 PM

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QUOTE(cfa28 @ May 12 2015, 12:16 PM)
Hmm, you met the salary requirements. Why reject good potential customers.

Did u submit the EPF Statement.
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yup
submit everything. sad case
fuu
post May 12 2015, 12:32 PM

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QUOTE(sj0217 @ May 12 2015, 10:15 AM)
point will be earn for all transaction if no mistaken, jusco member day is more point if you spend at jusco

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QUOTE(victorywp @ May 12 2015, 10:39 AM)
yes, if you use aeon card in aeon store, it is 2x points. if outside is 1x point.
if watami card, you need to swipe your aeon member card separately.
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ok, thank you
cdspins
post May 12 2015, 12:43 PM

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QUOTE(noien @ May 12 2015, 12:18 PM)
yup
submit everything. sad case
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maybe you can visit their customer service and appeal?
If reapply, need 6 months, but if appeal can do it immediately.... but sometimes the staff also cannot find out the reason behind the reject
sms2u
post May 12 2015, 01:58 PM

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QUOTE(cdspins @ May 12 2015, 12:43 PM)
maybe you can visit their customer service and appeal?
If reapply, need 6 months, but if appeal can do it immediately.... but sometimes the staff also cannot find out the reason behind the reject
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Reason of reject the credit card application will no be reveal.
noien
post May 12 2015, 01:58 PM

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QUOTE(cdspins @ May 12 2015, 12:43 PM)
maybe you can visit their customer service and appeal?
If reapply, need 6 months, but if appeal can do it immediately.... but sometimes the staff also cannot find out the reason behind the reject
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will try to go again tomorrow. haiz
but don have any commitment at the moment. n no outstanding on cc
lipfung
post May 12 2015, 05:27 PM

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SOme confusion over the credit card payment. Preferably payment over the internet instead of walking over to Aeon with cash/cheque.
What is the best way to pay my credit card bills, as I can't see Aeon Credit Service in GIRO transaction. By Bill payment method, only few banks register Aeon Credit Service and what are the charges? HLB cancel Aeon payment starting 1st April 15.
The chart on first page seems confusing, the same as the one in Aeon website.

Thanks.

koinibler
post May 12 2015, 05:53 PM

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QUOTE(lipfung @ May 12 2015, 05:27 PM)
SOme confusion over the credit card payment. Preferably payment over the internet instead of walking over to Aeon with cash/cheque.
What is the best way to pay my credit card bills, as I can't see Aeon Credit Service in GIRO transaction. By Bill payment method, only few banks register Aeon Credit Service and what are the charges? HLB cancel Aeon payment starting 1st April 15.
The chart on first page seems confusing, the same as the one in Aeon website.

Thanks.
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IBG to citibank with aeon cc card number,
10 cent charge only
sms2u
post May 13 2015, 11:21 AM

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QUOTE(koinibler @ May 12 2015, 05:53 PM)
IBG to citibank with aeon cc card number,
10 cent charge only
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It should be 11 cents with GST
DvanN
post May 13 2015, 01:43 PM

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Hi all, wan to ask something about AEON credit card here:

I just got my AEON VISA Credit Card 2 weeks ago, is it I will be getting RM 50 cash back next month if I swipe RM 50 this month? (according to what my agent told me last time when I apply).

And also how much was the annual fee for this card, possible to waive it?

Thanks in advance.
laymank
post May 13 2015, 01:50 PM

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QUOTE(DvanN @ May 13 2015, 01:43 PM)
Hi all, wan to ask something about AEON credit card here:

I just got my AEON VISA Credit Card 2 weeks ago, is it I will be getting RM 50 cash back next month if I swipe RM 50 this month? (according to what my agent told me last time when I apply).

And also how much was the annual fee for this card, possible to waive it?

Thanks in advance.
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Is there a written ongoing promotion for the RM50 promotion? Don't just trust what the agent said.

The fee is written in AEON's website. And yes, it's possible to waive it with a call.
DvanN
post May 13 2015, 02:04 PM

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QUOTE(laymank @ May 13 2015, 01:50 PM)
Is there a written ongoing promotion for the RM50 promotion? Don't just trust what the agent said.

The fee is written in AEON's website. And yes, it's possible to waive it with a call.
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Tried to find the promotion from AEON website but not able to, will call my agent to follow up.

How many times I have to swipe a year in order to waive the annual fee?

Thanks. smile.gif
sms2u
post May 13 2015, 02:15 PM

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QUOTE(DvanN @ May 13 2015, 02:04 PM)
Tried to find the promotion from AEON website but not able to, will call my agent to follow up.

How many times I have to swipe a year in order to waive the annual fee?

Thanks.  smile.gif
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12 times
wesleycjh
post May 13 2015, 02:47 PM

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Very frustrated on how AEON Credit service calculated on the 1st day of each quarter Watami card cash rebate. From my understand and some example provided in this forum, if my anniversary approval date was 12 Mar 2014, isn't that 1st Q shld be 12th Mar - 11 Jun, 2nd Q 12 Jun - 11 Sep, 3rdQ 12 Sep - 11 Dec, 4th Q 12 Dec 2014 - 11 Mar 2015? I don't know why the customer service said my 1st Q was start from 14th Jun - 13 Sep. If I follow what customer service told me then is impossible my next cycle will fall back to 12th Mar 2015 as indicated in the Watami Card T&C "The first day of the 3% Quarterly Cash Rebate follows the date of the approval of the Principal Cardholder and it cannot be changed."

Due above wrong calculation, I got less rebate on my 4th Quarter. I have called them four times to follow up and they still can't make it clear!
DvanN
post May 13 2015, 03:19 PM

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QUOTE(sms2u @ May 13 2015, 02:15 PM)
12 times
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Noted with thanks! smile.gif
TSronnie
post May 13 2015, 04:25 PM

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QUOTE(wesleycjh @ May 13 2015, 02:47 PM)
Very frustrated on how AEON Credit service calculated on the 1st day of each quarter Watami card cash rebate. From my understand and some example provided in this forum, if my anniversary approval date was 12 Mar 2014, isn't that 1st Q shld be 12th Mar - 11 Jun, 2nd Q 12 Jun - 11 Sep, 3rdQ 12 Sep - 11 Dec, 4th Q 12 Dec 2014 - 11 Mar 2015? I don't know why the customer service said my 1st Q was start from 14th Jun - 13 Sep. If I follow what customer service told me then is impossible my next cycle will fall back to 12th Mar 2015 as indicated in the Watami Card T&C "The first day of the 3% Quarterly Cash Rebate follows the date of the approval of the Principal Cardholder and it cannot be changed."

Due above wrong calculation, I got less rebate on my 4th Quarter. I have called them four times to follow up and they still can't make it clear!
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Did you calculate your Quarterly 3% rebate based on Posting Date or Transaction Date ?
sms2u
post May 13 2015, 06:11 PM

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Kempen “Harvest dan Gawai” 2015 bagi Sabah dan Sarawak

Only applicable for AEON Credit
Sabah dan Sarawak?

http://www.aeonmalaysia.com.my/acs/static/...ampaign_T_C.pdf

This post has been edited by sms2u: May 13 2015, 06:12 PM
Human Nature
post May 14 2015, 12:15 PM

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statement is very slow this month, still not out yet on the 14th
cfa28
post May 14 2015, 12:29 PM

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QUOTE(Human Nature @ May 14 2015, 12:15 PM)
statement is very slow this month, still not out yet on the 14th
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Yeah, online also cannot generate
wesleycjh
post May 14 2015, 04:30 PM

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QUOTE(ronnie @ May 13 2015, 04:25 PM)
Did you calculate your Quarterly 3% rebate based on Posting Date or Transaction Date ?
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I calculated based on posting date. I received the call from CS that they calculate the 1st day of each quarter rebates as below:
For example my card approval anniversary date was 12 Mar 2014 then
1st Q is from 12 Mar 2014 - 12 Jun 2014
2nd Q is from 13th Jun - 13th Sep 2014
3rd Q is from 14th Sep - 14th Dec 2014
4th Q is from 15th Dec - 15th Mar 2015
1st Q is from 16th Mar 2015 - 16th Jun 2015
2nd Q is from 17th Jun - 17 Sep 2015

In short it will add 1 day to the first day of each quarter. So is totally against the Watami T&C stated "The first day of the 3% Quarterly Cash Rebate follows the date of the approval of the Principal Cardholder and it cannot be changed."

The CS said he will reflect my feedback to their management while in the meantime I have to stick to their existing calculation of the quarter rebate period mad.gif

cybpsych
post May 14 2015, 04:44 PM

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QUOTE(weejin2000 @ Apr 15 2015, 10:51 AM)
rclxub.gif  I downloaded my latest statement and found out that my 3% Quarterly Rebate is not RM150, instead it was RM105.46. I double check with my recorded excel file and I think I should get RM150. I called up customer service of AEON. He told me the quarter involved is from 22/12/14 - 22/3/15, I quickly replied him "Why in the statement always show: my card anniversary month : Principal - 17 SEPTEMBER 2015, my quarter involved should be 17/12/14 - 16/3/15. Then he told me my quarters since my card is approved 17 September 2013:

17/9/13 - 17/12/13
18/12/13 - 18/3/14
19/3/14 - 19/6/14
20/6/14 - 20/9/14
21/9/14 - 21/12/14
22/12/14 - 22/3/15
23/3/15 - 23/6/15

Conclusion: Every quarter, the quarter involved will move 1 day forward. rclxm9.gif

Can anybody call CS to check on this and post here?

Anyway, I am still thankful to Aeon for having this Watami card because I enjoy all the benefits of this card like 0% balance transfer, 3% quarterly rebate, dining rebate, birthday...etc. Hope it will keep it up and not reducing the benefit.
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QUOTE(weejin2000 @ Apr 17 2015, 04:50 PM)
I have call CS again to complain and show them the terms and condition yesterday to ask for the loss of cash back RM44.54. Today CS call me saying my calculation is correct and they are going to give me the rebate in next statement. They also said they will adjust the system so that every quarter cycle we do not need to adjust 1 day. Lets see how. Thanks all for discussion.
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QUOTE(wesleycjh @ May 14 2015, 04:30 PM)
I calculated based on posting date. I received the call from CS that they calculate the 1st day of each quarter rebates as below:
For example my card approval anniversary date was 12 Mar 2014 then
1st Q is from 12 Mar 2014 - 12 Jun 2014
2nd Q is from 13th Jun - 13th Sep 2014
3rd Q is from 14th Sep - 14th Dec 2014
4th Q is from 15th Dec - 15th Mar 2015
1st Q is from 16th Mar 2015 - 16th Jun 2015
2nd Q is from 17th Jun - 17 Sep 2015

In short it will add 1 day to the first day of each quarter. So is totally against the Watami T&C stated "The first day of the 3% Quarterly Cash Rebate follows the date of the approval of the Principal Cardholder and it cannot be changed."

The CS said he will reflect my feedback to their management while in the meantime I have to stick to their existing calculation of the quarter rebate period  mad.gif
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i remember this same issue was highlighted by weejin2000, supposedly resolved.

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