QUOTE(bee993 @ Dec 14 2014, 01:20 AM)
i am able to log in everyday, just estatement not generated yetCredit Cards AEON Credit Cards v2, By AEON Credit Service
Credit Cards AEON Credit Cards v2, By AEON Credit Service
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Dec 14 2014, 01:35 AM
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#121
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All Stars
26,524 posts Joined: Jan 2003 |
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Dec 16 2014, 08:28 PM
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#122
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All Stars
26,524 posts Joined: Jan 2003 |
We can still send the point redemption request through email right?
Lately they keep replying that the email is for non-confidential matters only. |
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Dec 16 2014, 09:33 PM
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#123
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26,524 posts Joined: Jan 2003 |
QUOTE(ckweng @ Dec 16 2014, 09:15 PM) I submitted through branch (Midvalley) at the beginning of the monthly statement cycle and it's reflected in the next statement (Dec). It's quite fast. Haven't tried email though. ya, possible thru branch. it is quite a hassle as the staff there keep insisting for a photocopy of IC. |
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Dec 16 2014, 11:18 PM
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#124
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26,524 posts Joined: Jan 2003 |
QUOTE(lamode @ Dec 16 2014, 11:14 PM) nope, i just emailed to inform them that there is a problem with the e-statement and the reply i received was they are unable to reply due to security reason.so i replied back stating I was highlighting a general issue. I also added that, the email will serve as a notice that I shall not be liable for any late charges due to this matter. Few minutes later, they email the e-statement to me. Security reason konon. |
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Dec 17 2014, 10:05 AM
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#125
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26,524 posts Joined: Jan 2003 |
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Dec 17 2014, 11:12 AM
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#126
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26,524 posts Joined: Jan 2003 |
QUOTE(tbheng @ Dec 17 2014, 11:02 AM) Yes, I did that for the pass 3 months. Just fill the redemption form, sign, scan and email them. It will credit on statement date. Good! Thanks for the info.In fact I pre-filled all details using adobe acrobat editor... just print and sign every month. Or, maybe can do digital signature, then no need printing at all. I guess they traced based on your email id. You must have emailed them with your e-statement registered email id. |
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Dec 19 2014, 04:48 PM
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#127
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26,524 posts Joined: Jan 2003 |
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Dec 19 2014, 05:29 PM
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#128
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26,524 posts Joined: Jan 2003 |
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Dec 23 2014, 10:49 PM
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#129
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26,524 posts Joined: Jan 2003 |
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Dec 31 2014, 11:15 AM
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#130
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26,524 posts Joined: Jan 2003 |
QUOTE(lucas114 @ Dec 31 2014, 09:41 AM) My recent 3% quarterly cash rebate is short of the amount from my own calculation (I suspect that there is a transaction, posted on 4/9, which is excluded from the calculation for my third quarterly cash rebate). (e) 3% Quarterly Cash Rebate with minimum total accumulated retail transactions (by Principal and / orI sent an email to CS to ask about that. Then, I received a call from CS saying that in their system the spending period for qualifying for the 3% quarterly cash rebate is as below (card approval date on 4/3), Q1 : 4/3~4/6 Q2 : 5/6~5/9 Q3 : 6/9~6/12 I told her that the mechanism is not the same as what could be found on their website as what I understand (in this forum, on the first page), and it is not fair to the customers. Finally, she said she will check with the marketing dept and see if they can compensate the cash rebate back to me, and promised to get back to me. I try to browse through their website again after the CS call. The mechanism shown on the first page in this forum page is no longer there. I wonder if any of you here notice the change? I don't really understand the quarterly spending period shown on the table on the website. Supplementary) of RM3,000 per quarter (based on Posting Date) excluding retail transactions charged in local WATAMI Restaurants. The first day of the 3% Quarterly Cash Rebate follows the date of the approval of the Principal Cardholder and it cannot be changed. The rebate amount will be capped to a maximum of RM150 per quarter. The rebate amount will be credited and reflected in the following month’s statement (Principal Cardholder’s account). Still the same right? This post has been edited by Human Nature: Dec 31 2014, 11:16 AM |
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Dec 31 2014, 01:31 PM
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#131
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26,524 posts Joined: Jan 2003 |
QUOTE(edwardccg @ Dec 31 2014, 12:19 PM) My 25 Dec Transaction of rm105 on Watami card has been charged twice!!! Just file a dispute and let them investigate.Called this morning and confirm with Aeon it end out the 2 transaction is totally identical with same approval code. I believe this is not possible, Aeon said will investigate and call back but still no news now. Will call back and check after work How do you think? |
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Dec 31 2014, 02:30 PM
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#132
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26,524 posts Joined: Jan 2003 |
QUOTE(edwardccg @ Dec 31 2014, 02:26 PM) they confirm was just one record, will remove the extra transaction. oh still under unbilled la..this is okay, happened to me few times with other cards too, esp when the terminal is having issue.But it seems like will only remove during statement come. It will still keep on the unbilled transaction for a while and consume my credit limit |
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Dec 31 2014, 03:12 PM
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#133
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26,524 posts Joined: Jan 2003 |
I made an online transaction of today and I received a phone call claiming to be from Aeon to verify that I made the transaction. The caller requested for my NRIC for verification but I refused to provide the number as the call is initiated not from the customer side. She mentioned that I will be receiving an SMS to alert and verify that I have made the transaction.
Later, I received an SMS that my card is blocked due to security reason and requested me to contact the same number. I refuse to do so and have emailed a complaint on the handling of this matter. The caller just said the SMS is to alert and verify, but now block. |
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Jan 2 2015, 04:50 PM
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#134
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26,524 posts Joined: Jan 2003 |
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Jan 7 2015, 10:49 AM
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#135
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26,524 posts Joined: Jan 2003 |
QUOTE(sendohz @ Jan 7 2015, 09:26 AM) Haha no need plan. I use this card as backup for wise and m2c even though i can't max out amex cashback. if your spending is near to RM3000, just buy shopping vouchers to top up. 3% gives you RM90, better than nothing.Since this card feature is similar to Hong leong GSC (0.4% cash rebate), i will use watami for all general transaction which is out of Amex and Wise category. Whether i can hit RM3000 per quarterly is just an additional bonus if i do get that. There are times when it's not weekend and it's not petrol, phone or departmental, for eg. dining, most of the medium size chinese restaurant doesn't accept amex so i rather swipe my watami compared to GSC card. Online transaction most probably will be using watami as well compared to previously using GSC. (It would be great if i'm qualified for PB VS) That's my sharing from my watami CC usage. |
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Jan 10 2015, 12:23 AM
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#136
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26,524 posts Joined: Jan 2003 |
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Jan 12 2015, 07:34 PM
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#137
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All Stars
26,524 posts Joined: Jan 2003 |
GST for my watami is up. Called up CS and was told about current promo. Swipe any amount within 3 months to receive RM50.
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Jan 13 2015, 12:02 PM
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#138
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All Stars
26,524 posts Joined: Jan 2003 |
watami statement is already out but none for aeon gold. anyone else facing the same issue?
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Jan 14 2015, 11:36 AM
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#139
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26,524 posts Joined: Jan 2003 |
Statements for Watami and Aeon Gold are both out
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Jan 16 2015, 11:58 AM
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#140
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26,524 posts Joined: Jan 2003 |
No one posted this?
Terms and Conditions for 5% Rebate at AEON Stores (3 Days Special – January 2015) • Subject to these terms & conditions, the Principle and Supplementary Cardholder is entitled to earn 5% Rebate at AEON Stores (excluding MaxValu Stores) in Malaysia (Promotion) on 18th, 19th and 20th of January 2015(Campaign Period). More info at Aeon website. 5% + 3% watami |
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