QUOTE(nasiayam @ Aug 18 2014, 11:50 AM)
my warranty finished d, called wd support to try my luck, they say need to send in for RMA and the files inside need data recovery, ridiculous
Google a lot and apparently the control board is the culprit, the hdd is still ok 1, i pry open the casing and found the control board part number 4061-705094-001 Rev 13R
the data in the hdd is encrypted by the controller board, thus putting the hdd into a generic casing to access the data wouldn't work
the solution is to replace the controller board, found a seller online but just buying the controller board would cost over 200 whereas a new 2tb drive is just 350++
anyone here experience the same problem and manage to fix it? or if you know where to get the controller board locally?
any help is very much appreciated, thanks.
Its not adviseable nor recommended to change the controller PCB on Western Digital hard drives. Also if you hard drive have encryption, changing the controller PCB may also be detrimental (as encryption information is usually stored on the controller firmware itself). You may want to check/diagnose the power supply distribution section on that controller PCB for failed components... Google a lot and apparently the control board is the culprit, the hdd is still ok 1, i pry open the casing and found the control board part number 4061-705094-001 Rev 13R
the data in the hdd is encrypted by the controller board, thus putting the hdd into a generic casing to access the data wouldn't work
the solution is to replace the controller board, found a seller online but just buying the controller board would cost over 200 whereas a new 2tb drive is just 350++
» Click to show Spoiler - click again to hide... «
anyone here experience the same problem and manage to fix it? or if you know where to get the controller board locally?
any help is very much appreciated, thanks.
» Click to show Spoiler - click again to hide... «
QUOTE(nasiayam @ Aug 18 2014, 11:50 AM)
My 2TB WD My Book Essential 3.5" external drive, model no. WDBACW0020HBK-01 suddenly failed to power up, it just sit at a corner and i rarely move it
i check the adapter and usb cable, both working fine
i check the adapter and usb cable, both working fine
QUOTE(nasiayam @ Aug 18 2014, 05:08 PM)
the power input socket on the external drive is kinda different, i tried to plug in the unifi modem power adapter but can't fit. But the external drive's power adapter plugs in nicely on the unifi modem and powers it up nicely
i barely move the usb cable because it's always plugged in, so i doubt it's the problem
Having just power not necessarily means the power supply is working well. Do you have either a multimeter, a voltmeter or an oscilloscope to check the voltage output? Bad voltages and noisy rails can affect hard drives easily... i barely move the usb cable because it's always plugged in, so i doubt it's the problem
This post has been edited by lex: Aug 18 2014, 06:07 PM
Aug 18 2014, 06:07 PM

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