Hi,

I suggest to visit https://ttpm.kpdnhep.gov.my/ and file a claim there.
But here is a long process and administrative work you might need to handle.

I to, very bad luck that i hand over my dream house ( basic unit ) to renovation contractor
1. to extend yard and wet kitchen ( roof type )
2. to extend car porch ( roof type ) hacked column and lay new floor tiles with concrete work
3. to hack and change all flooring upstairs, downstairs, staircase
4. to change and reno all 3 bathrooms
5. repair leakage
6. construct 30' concrete table

along the process , the renovation went messy and relation was sour. the workmanship is poor and they even used recycle woods.
There is no reply and feedback from phone call as well.
i also very headache and have became part time site auditor to check and audit the site almost daily.

what became worse if the product outcome was not fulfilled to my requirement and expectation.

i feel angry, upset and all my hard earned savings has been used up and not satistfy with the outcome and may have to get another 2nd contractor to continue.

Any body can also advice me how to move on?

Worry that if I report to tribunal. he will sabotage my family as we heard that contractors are usually evil