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#Samsung Galaxy S4# Official Thread V9, Lolipop firmware Preview Video! Post #1
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((Xa))0102
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 Oct 15 2014, 04:04 PM
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QUOTE(nexus82 @ Oct 15 2014, 03:27 PM) Update for my wife's S4 problem..shop said that samsung service centre already found the problem..broken screen inside..and they said user fault so not cover warranty..have to pay RM700 if want to repair..the phone never drop before so how come screen got broken inside? If the screen broke then how come before this after first time sent to warranty can still use the phone? the same blank screen problem happen actually for the first and second time sent to warranty..really confuse.. Not necessarily a drop will K.O. the screen. Sometimes if you sit on it either directly or indirectly such as sitting on the handbag will cause the LCD to leak. |
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steventan85
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Oct 15 2014, 04:07 PM
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QUOTE(nexus82 @ Oct 15 2014, 03:27 PM) Update for my wife's S4 problem..shop said that samsung service centre already found the problem..broken screen inside..and they said user fault so not cover warranty..have to pay RM700 if want to repair..the phone never drop before so how come screen got broken inside? If the screen broke then how come before this after first time sent to warranty can still use the phone? the same blank screen problem happen actually for the first and second time sent to warranty..really confuse.. im using spigen slim armor casing ... dropped my phone for plenty of times... from table height to 1.5m height... never break my screen .. sometime i would punch the phone when it piss me off.... so far so good... try other samsung service center ... |
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nexus82
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Oct 15 2014, 04:28 PM
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New Member
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QUOTE(steventan85 @ Oct 15 2014, 04:07 PM) im using spigen slim armor casing ... dropped my phone for plenty of times... from table height to 1.5m height... never break my screen .. sometime i would punch the phone when it piss me off.... so far so good... try other samsung service center ... The glass screen didn't break..looks normal..but the screen just blank..i already applied tempered glass SP on it..and the phone using flip cover..no symptom of screen problem before it suddenly became blank after my wife charge the phone.. |
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ttkyy
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Oct 15 2014, 06:02 PM
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QUOTE(nexus82 @ Oct 15 2014, 04:01 PM) The shop said service centre already took picture of the broken screen as proof..my wife said don't want to repair ..for RM700, better bought new phone..maybe no more samsung phone.. RM700!!!Blood sucking Samsung |
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aquilaTE
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Oct 15 2014, 06:04 PM
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Not sure whether been discussed here b4 but the last firmware update coz my camera to load up slower. Anyone experiencing this?
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fkinmeng
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Oct 15 2014, 06:04 PM
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QUOTE(nexus82 @ Oct 15 2014, 04:01 PM) The shop said service centre already took picture of the broken screen as proof..my wife said don't want to repair ..for RM700, better bought new phone..maybe no more samsung phone.. threaten them with consumer tribunal. don't need give face. |
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medichloreans
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Oct 15 2014, 06:31 PM
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QUOTE(nexus82 @ Oct 15 2014, 04:01 PM) The shop said service centre already took picture of the broken screen as proof..my wife said don't want to repair ..for RM700, better bought new phone..maybe no more samsung phone.. You send it to the shop and shop pass it to Service Centre? This post has been edited by medichloreans: Oct 15 2014, 06:34 PM |
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nokia6280
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Oct 15 2014, 06:38 PM
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QUOTE(TOMEI-R @ Oct 15 2014, 11:25 AM) Welcome to 4.4.2 only!  why so down.... FW is not entire... from surface no one can tell you are in 4.4.2, 4.4.4 or L... cheer up  |
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nokia6280
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Oct 15 2014, 06:41 PM
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QUOTE(nexus82 @ Oct 15 2014, 04:01 PM) The shop said service centre already took picture of the broken screen as proof..my wife said don't want to repair ..for RM700, better bought new phone..maybe no more samsung phone.. Why go shop in the first place????? go SAMSUNG service central and bang table...  |
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nokia6280
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Oct 15 2014, 06:43 PM
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QUOTE(aquilaTE @ Oct 15 2014, 06:04 PM) Not sure whether been discussed here b4 but the last firmware update coz my camera to load up slower. Anyone experiencing this? How slow is slow? 3sec... 4sec?? trying to capture some naked girl?   |
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nexus82
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Oct 15 2014, 06:45 PM
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New Member
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QUOTE(medichloreans @ Oct 15 2014, 06:31 PM) You send it to the shop and shop pass it to Service Centre? Yes..my wife bought the phone at Foto Charlie BP Mall Batu Pahat..still under warranty so she send it to that shop..they send to service centre..shop called said service centre already check and screen broken..user fault so not cover warranty..Rm700 to repair..this is second time happen..first time happen just 1 month after bought the phone..phone still new..bought on july 2014.. |
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nexus82
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Oct 15 2014, 06:53 PM
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New Member
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QUOTE(nokia6280 @ Oct 15 2014, 06:41 PM) Why go shop in the first place????? go SAMSUNG service central and bang table... haha..maybe after get the phone back from shop can try go direct to service centre.. |
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aquilaTE
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Oct 15 2014, 07:11 PM
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QUOTE(nokia6280 @ Oct 15 2014, 06:43 PM) How slow is slow? 3sec... 4sec?? trying to capture some naked girl? Yup. Around that timing... even if I launch the camera from other apps like whatsapp... Was trying to but too slow  |
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TSwajahebat
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Oct 15 2014, 07:23 PM
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QUOTE(nexus82 @ Oct 15 2014, 06:45 PM) Yes..my wife bought the phone at Foto Charlie BP Mall Batu Pahat..still under warranty so she send it to that shop..they send to service centre..shop called said service centre already check and screen broken..user fault so not cover warranty..Rm700 to repair..this is second time happen..first time happen just 1 month after bought the phone..phone still new..bought on july 2014.. How can you be so certain that the shop really sent it to service center? My advice, bring your phone to nearest service center yourself, so you as the user can explain what really happened. |
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nexus82
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Oct 15 2014, 08:15 PM
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New Member
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QUOTE(wajahebat @ Oct 15 2014, 07:23 PM) How can you be so certain that the shop really sent it to service center? My advice, bring your phone to nearest service center yourself, so you as the user can explain what really happened.  ..maybe i should do that after i get the phone from shop..thanks.. |
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nokia6280
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Oct 15 2014, 08:59 PM
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QUOTE(nexus82 @ Oct 15 2014, 06:53 PM) haha..maybe after get the phone back from shop can try go direct to service centre.. Why go second hand?  go direct to samsung..  |
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nokia6280
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Oct 15 2014, 09:00 PM
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QUOTE(aquilaTE @ Oct 15 2014, 07:11 PM) Yup. Around that timing... even if I launch the camera from other apps like whatsapp... Was trying to but too slow mine 1sec only...  |
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TSwajahebat
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Oct 15 2014, 09:19 PM
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QUOTE(nokia6280 @ Oct 15 2014, 09:00 PM) mine 1sec only... Bro, yours still unrooted? |
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TOMEI-R
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Oct 15 2014, 11:20 PM
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QUOTE(nokia6280 @ Oct 15 2014, 06:38 PM) why so down.... FW is not entire... from surface no one can tell you are in 4.4.2, 4.4.4 or L... cheer up Buggy and laggy, battery drain issues . I really have high hopes for4.4.4.  QUOTE(nexus82 @ Oct 15 2014, 06:45 PM) Yes..my wife bought the phone at Foto Charlie BP Mall Batu Pahat..still under warranty so she send it to that shop..they send to service centre..shop called said service centre already check and screen broken..user fault so not cover warranty..Rm700 to repair..this is second time happen..first time happen just 1 month after bought the phone..phone still new..bought on july 2014.. Wait. Is your phone an ap or sme set? |
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diaBoliQu3
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Oct 16 2014, 12:01 AM
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Wow.. RM700 for the screen. Anyway, my wife S4 screen broken hearted in pieces. So, the warranty is voided. Local Samsung Centre quoted me RM 600 for original screen, the whole set along with warranty for one month. Is it better if I pay Samsung or I can get cheaper price from forumer? Or simply buy a new replacement and change on my own? |
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