FREQUENTLY ASKED QUESTIONS

1) Is the short code 62288 genuine?
Yes, it is genuine. All SMSes sent from Resorts World Genting will be using this exclusive short code.

2) When will Genting use this short code?
With immediate effect. All SMSes sent out to members will be using this exclusive short code  - 62288 .

3) What kind of SMS will be sent by Genting?
SMSes will be sent to members to promote any upcoming events or shows, to notify members of their complimentary invitation and to extend an invitation to a tournament. Members can even confirm their reservation or participation via SMS.

4) Will all Genting Rewards Card members be able to utilize the room reservation / tournament registration service?
Only Genting Rewards Card members whose mobile numbers are registered with a Malaysian telecommunications service provider (telco) will be able to use this service. At the moment, only celcom, Maxis, DiGi and Singapore Telco users are able to use this service.

5) How would the SMS content look like?
Examples of the SMSes will be as follows:

Example 1;
Promote
Genting: Come and visit us at Sin Chew Carnival @ SJK © Chong Hwa (2), Kluang on 4 Oct 10 from 8:30am - 4pm SPECIAL ROOM RATES from 3 GP onwards! T&C apply

Example 2;
Complimentary Invitation
Genting: 'SHENG RI KUAI LE' Specially for you! Celebrate your birthday at Resorts World Genting with one FREE night stay at First World Hotel from 01/10-19/11/10. For reservation, reply with BF10L Y <DDMMYY>

Example 3;
Tournament Invitation
Genting: RM100k to be won! Join Premier Texas Hold’em on 1/11 or 2/11 with 1GP or RM1. T&C apply. Y-Confirm with room, W-Confirm without room. Reply with PE2 Y <DDMMYY><GP or Cash>