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 Tie up back pack for PC by hypermarket, By Law permits?

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TSvince866
post Jul 28 2014, 10:54 PM, updated 10y ago

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Hope any lawyers here could shed some lights on Patrons rights while visiting Hypermarkets in Malaysia. I walked into an establish Hypermarket today with a computer back pack and there were 2 security guards insisted that they will use the plastic wire tie to lock up the zip of my bag before entering the area.

I refuse to be tie up based from my past observations that they did not practice across the board on all customers. More over there were NO pin up RULES & REGULATIONS for entering into their premise. I then went to the CS, but the store manager was on leave therefore no one is taking responsibility into their hands to explain such a practice or it is a company policy.

May I know on what grounds, these hypermarket operators are allowed to practice such discrimination practices selectively on what we are carrying with our valuable personal belongings with a back pack?

Do they (hypermarket operators) by law allowed to do so?
If yes, I believe the Ministry of Trade would have bylaws that to instruct them to pin all these rules and regulations at the entrance of their premise before we enter. The car parking terms was pin up but I searched both entrance there were none T&C or R&R being pin up. I have also asked CS if there were any R&R for their Patrons to enter subject to their discretion to wire tie our bags? From my observations, Ladies handbag also has zip but they were not requested to be tie up?

Hope some Lawyers here are wiling to shed some light for this old man here that felt humiliated by these operators imposing such selective rulings.

Thank you in advance.






Kaka23
post Jul 29 2014, 02:04 AM

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Just tie up la
netmatrix
post Jul 29 2014, 02:11 AM

The machine... it sees everything.
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I wonder how this got into auto section. Mydin was the first to use such rule. But they seem to relax a little on the rule since early this year.

They do have a right to zip lock or bag your bag inside a bag and tie it up. Certain places have lockers.

Its a little inconvenience, but its to protect both parties. Most hypermarts sells computers nowdays. And if u happen to be there and a notebook was lost, its obvious the guy with the un-tied bag will be a suspect.

Now lets put it this way, would u like to be inconvenienced with a little zip tie or escorted by guards to the back room to do a check?

If u had the zippers tied up, no one would question u. But i believe that if they seek your cooperation to check you bag because its not zipped and they happen to lost a laptop that might probably not be your doing, you would post another one of this things about being mistreated by hypermart security. And again ask lawyers what can be done about being humiliated. Right?

So save everyone the hassle. Cooperate a little. If u run a big company selling stuf that you do not want to loose to petty theft, you would do the same thing. Trust is earned, not given.
SUSnm7
post Jul 29 2014, 02:16 AM

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They are just worried that you will put their things into your back pack and in a more technical and discriminating term "steal" their stuff...

They also do not want the responsibility of keeping your belongings of unknown value with in case argument ensues after you found out something is wrong / missing and start pointing finger....

In order to prevent that, they will need a both party checked and signed off declaration of what is inside which means a headcount to take care of this and nire hassle to customers...

So letting u carry whatever you are carrying but preventing you from opening your back pack while inside seems the most logical solution to such a problem unless you have other logical reasons that you might need the contents of your bag while in their premise...else i dun see the tieing is causing any damage to your bag anyways as most zips have a hoop meant for padlocks in the first place...

Your enemy is not the premise operator but the people who "takes stuff out without paying for it" or try to swindle / blame security locker personnel for taking stuff they did not leave with them in the first place...they the ones who cause this measures to be taken...

Like the other say...jus let them tie la...else dun bring the bag or dun go in...
kadajawi
post Jul 29 2014, 06:14 AM

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I've got an idea. Steal something, then zip up your bag. laugh.gif
ch@ich@i
post Jul 29 2014, 07:54 AM

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i dont see the problem by doing so and you posting irrelevant topic onto non related forum
bananadriver
post Jul 29 2014, 09:45 AM

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all these steps are taken because, lets face it, we are a poor, 3rd world country that, although being highly religious, has high crime rate. so businesses do whatever they can to reduce theft in their premises at the expense of selective discrimination
dares
post Jul 29 2014, 10:16 AM

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offtopic tahap dewa
deodorant
post Jul 30 2014, 11:40 AM

Surfing LYN instead of Working.
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QUOTE(vince866 @ Jul 28 2014, 10:54 PM)
Do they (hypermarket operators) by law allowed to do so?
Hope some Lawyers here are wiling to shed some light for this old man here that felt humiliated by these operators imposing such selective rulings.
You so butthurt you don't go in la doh.gif
Supermarkets are private property. They are free to impose whatever t&c they want for patrons. If I go to your house, you would expect me to take off my shoes before going in, right? Can I say OH MY GOD you are humiliating me by insisting that I take off my shoes?
LPJ
post Jul 30 2014, 11:46 AM

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QUOTE(deodorant @ Jul 30 2014, 11:40 AM)
Supermarkets are private property. They are free to impose whatever t&c they want for patrons. If I go to your house, you would expect me to take off my shoes before going in, right? Can I say OH MY GOD you are humiliating me by insisting that I take off my shoes?
*
I agree with this one. You go to some restaurant you might be requested to take off your shoe, especially Japanese. It is private property, why are you making such a big fuss? If you are talking about LAW, since it is a private property, they have every right to refuse your entrance if you don't follow their policy.

This post has been edited by LPJ: Jul 30 2014, 11:47 AM
exsea
post Jul 30 2014, 11:46 AM

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summary:

1. they do that coz duwan stuff to go missing
2. u butthurt u can choose not to go in, go other shop

3. if u go ppl house ppl say no shoes u still wanna wear shoes, they can choose to restrict ur access. if they lose business coz of this, it is their problem. u not wanting to comply is ur problem
Xander-G
post Jul 30 2014, 11:48 AM

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CCTV not enough?
K.I.T.T
post Jul 30 2014, 01:53 PM

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QUOTE(vince866 @ Jul 28 2014, 10:54 PM)
Hope any lawyers here could shed some lights on Patrons rights while visiting Hypermarkets in Malaysia. I walked into an establish Hypermarket today with a computer back pack and there were 2 security guards insisted that they will use the plastic wire tie to lock up the zip of my bag before entering the area.

I refuse to be tie up based from my past observations that they did not practice across the board on all customers. More over there were NO pin up RULES & REGULATIONS for entering into their premise.  I then went to the CS, but the store manager was on leave therefore no one is taking responsibility into their hands to explain such a practice or it is a company policy.

May I know on what grounds, these hypermarket operators are allowed to practice such discrimination practices selectively on what we are carrying with our valuable personal belongings with a back pack?

Do they (hypermarket operators) by law allowed to do so?
If yes, I believe the Ministry of Trade would have bylaws that to instruct them to pin all these rules and regulations at the entrance of their premise before we enter. The car parking terms was pin up but I searched both entrance there were none T&C or R&R being pin up. I have also asked CS if there were any R&R for their Patrons to enter subject to their discretion to wire tie our bags? From my observations, Ladies handbag also has zip but they were not requested to be tie up?

Hope some Lawyers here are wiling to shed some light for this old man here that felt humiliated by these operators imposing such selective rulings.

Thank you in advance.
*
ni mesti ALL IT hypermarket kan? yang kat ikano center ? satu lagi kemungkinan harvey norman.

This post has been edited by K.I.T.T: Jul 30 2014, 01:55 PM
SUSbabyrabies
post Jul 30 2014, 11:14 PM

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sounds like unkle just arrive in malaysia. wellcome unkle and enjoy your trip.
meow2
post Jul 31 2014, 02:27 AM

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this type of plastic tie?

user posted image

just let them tie then, nothing to lose.

humiliation? what so humiliate about this ?
dkk
post Jul 31 2014, 02:17 PM

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QUOTE(vince866 @ Jul 28 2014, 10:54 PM)
Hope any lawyers here could shed some lights on Patrons rights while visiting Hypermarkets in Malaysia. I walked into an establish Hypermarket today with a computer back pack and there were 2 security guards insisted that they will use the plastic wire tie to lock up the zip of my bag before entering the area.

I refuse to be tie up based from my past observations that they did not practice across the board on all customers. More over there were NO pin up RULES & REGULATIONS for entering into their premise.  I then went to the CS, but the store manager was on leave therefore no one is taking responsibility into their hands to explain such a practice or it is a company policy.

May I know on what grounds, these hypermarket operators are allowed to practice such discrimination practices selectively on what we are carrying with our valuable personal belongings with a back pack?

Do they (hypermarket operators) by law allowed to do so?
If yes, I believe the Ministry of Trade would have bylaws that to instruct them to pin all these rules and regulations at the entrance of their premise before we enter. The car parking terms was pin up but I searched both entrance there were none T&C or R&R being pin up. I have also asked CS if there were any R&R for their Patrons to enter subject to their discretion to wire tie our bags? From my observations, Ladies handbag also has zip but they were not requested to be tie up?

Hope some Lawyers here are wiling to shed some light for this old man here that felt humiliated by these operators imposing such selective rulings.

Thank you in advance.
*
It is private property. If they want to exclude you for parting your hair on the "wrong side", it is entirely within their right. They don't need any special laws.

The guards use some common sense, mixed with a bit of slap-dash-arbitrariness.

Common sense: You don't zip-tie ladies handbags because their purse are in there. If they cannot access their money, how are they going to pay for their purchases? I sometimes goes there with a fanny pack. They don't tie those up either. smile.gif

Arbitrariness: Which bags are allowed, which are not. Whether they tie it up, or make up put it in the locker / bag counter. All this depends on (1) what youtube videos the security manager watched last week and so what he tells the guards to watch out for (2) whether they think you can hide things in the bag (3) whether they think you look like somebody who might shoplift (3) what the last shoplifter caught in that shop looked like (4) what the last person who objected and made a big fuss looked like.

Why do you feel humiliated? Just this past Sunday, as I was about to walk into Mydin, the guard stopped me, pointed at the plastic bag of biscuits I was carrying, and wanted to zip tie it. And I just let him! smile.gif I had completely forgotten about this bag I had just bought at another shop 10 minutes ago. Did I feel ashamed or humiliated? Why?
lone_wolf
post Aug 1 2014, 11:59 AM

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Tie pun problem ka? lu cakap senang la... lu mari sini kerja Loss Prevention kat Tesco, barang hilang is the most problem thing in retails during stock stake. because you don't know where the items gone to? stolen or miscalculated or misplaced , if says stolen need to review CCTV , if says miscalculated need to count back, if says misplaced need to find it, just a tie also complaint, lawyer bagai...
tahu nak complaint nak tunjuk power, when you enter retails company premise you must follow the company rules if like it or not. you bring Karpal singh or super lawyer also you lose...

Humiliate konon.... people easily humiliate are people with low self esteem. nuff said

lone_wolf
post Aug 1 2014, 12:05 PM

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QUOTE(Xander-G @ Jul 30 2014, 11:48 AM)
CCTV not enough?
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CCTV only evidence to see where the items gone to
example : stolen by who? what time and date, we will refer CCTV

CCTV can't prevent people from stealing

most Tesco stores have more than 64 CCTV in the sales floor but still more than 30 theft cases are reported by 1 store per week

and tesco have more than 40 store in malaysia


Hamsapguy
post Aug 1 2014, 12:19 PM

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just let them tie la, what's the fuss


dkk
post Aug 1 2014, 06:31 PM

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QUOTE(lone_wolf @ Aug 1 2014, 11:59 AM)
Tie pun problem ka? lu cakap senang la... lu mari sini kerja Loss Prevention kat Tesco,  barang hilang is the most problem thing in retails during stock stake. because you don't know where the items gone to? stolen or miscalculated or misplaced , if says stolen need to review CCTV , if says miscalculated need to count back, if says misplaced need to find it, just a tie also complaint, lawyer bagai...


erm ... ahem ... cough, cough ... some of those misplaced things are due to customers like me. Take from one place, later decide don't want. Too lazy to walk all the way back to the original place, so just put on another shelf somewhere else ... smile.gif


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