QUOTE(Human Nature @ Jul 12 2016, 10:58 PM)
Too bad on the waiver request.
Yeap, something is wrong with Maybank CS nowadays in terms of efficiency (emails/calls). Just few years back, they were among the best.
Agreed! Whilst many other companies have stepped up their game, MBB seem to be regressing. Yeap, something is wrong with Maybank CS nowadays in terms of efficiency (emails/calls). Just few years back, they were among the best.
My experience with the waiver is as follows. I knew my card anniversary waa some time in June, so I called CS in May to confirm if I had hit the 50k (just to double check). They were very blur and couldn't confirm the actual date the fee would be charged, or if I would be eligible for waiver. So I ended up calculating myself by going through my past statements. In June, the fee popped up in my statement but was auto reversed on the same day.
I've put a reminder in my calendar to cancel my card next year, as the 5% cashback, while nice to have, doesn't justify the fee or hassle. Sticking to my trusty combination of AEON, HLB Wise, PBB VS (+2 supps), CIMB CR (+2 supps) UOB Vox and UOB Lady's. Those are generally low maintenance and give me sufficient cashback to cover my spending patterns. Pity none of them cover petrol, but I can live with that.
Jul 13 2016, 12:06 AM

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