Not sure as it is still marked as SMKT. Have emailed CS to inqiure.

Alright thanks. Let's see what is their reply.

yes, even the entry at M2U
AEON SMKT-MELAKA AYER KEROH MY

Yup, a few other guys also got it.

Didn't swipe VS for quite some time, so just to check again, transaction on 20th June, the 5% CB should be posted on 1st or 2nd of July right?

Also, the 5% amount is less than RM1. Even it is just few cents, it should be credited right? No policy that it must be over RM1.

Maybank CS is getting worse by days, no respond to email at all.

Too bad on the waiver request.

Yeap, something is wrong with Maybank CS nowadays in terms of efficiency (emails/calls). Just few years back, they were among the best.

Please do not post if you are here to stir things up. Good for you that you face no problem. But who are you to question that other customers cannot voice up against poor service?

Exactly, different customer has different way of judging the level of service and different way of dealing with it. If cancelling the card is your way of dealing with such stuff, then why are you imposing your way to others?

Please use the quote function when replying to multi post

But 2292 is not multi posting, i would have informed him too if he multi posted and to everyone else.

This post has been edited by Human Nature: Jul 14 2016, 09:43 AM

Like I have said, I always remind forumers to use the multi quote function. I did not click the report button, it was a reminder. You don't have to feel being picked on or anything, simply just use the quoting function in future post, that's all.

I would have reported poster 2292 too if it is a repeat offense, but from what I have checked, it is not. Also, I don't want you to feel that I am picking on those who agree with you. See the connection?

Anyway, as you can see, I did not delve further on the issue as I want to move and stick to topic, so i'd suggest you do the same.

I have checked with the forum staff beforehand. If a forumer keeps multi posting despite being reminded to use the quote function, it is considered as spamming. But here, let me reiterate that I did not click the report button.

When did I keep picking on you for not using the multi quote? I only made a single post reminding you to do so. If you still insist on going on about this, just report me and let mod take the necessary action. I do not need to justify further.

Remember my VS no CB case? Nothing after 10 days, just automated reply email. Escalated to Bank Negara only their officer call me say will investigate.

I dun trust the maybank cs thru call. They gave me a wrong info on my AF date previously. Maybank cs is even worse, said about prorated period. FB gave me anothet date. I escalated and ask why the 3 different dates. End up FB answer is the correct one.

Sometimes the only way is to escalate it. remember my missing CB from groceries, they only investigated and finally credited it after I escalated it to BNM and even that with no explanation nor apology.

Sample:

VS approved in May 2015, Expiry date of the card April (due to another MBB card)
AF will be charged on April 2017 (as first year AF is waived)

So it depends on whether you are holding another earlier MBB card as it follows the expiry date

or just send an email to cancel

Send a termination email

Next time, use multi quote when replying to multi posts

Get the bank to send a notification that your card has been cancelled. It could be in form of email/sms or letter.

This post has been edited by Human Nature: Aug 6 2016, 02:09 PM

2.5k for 6 months, no black and white, good luck