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 CPUZ shows blank in SPD tab, Laptop Acer Aspire V5-573 PG

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TSpenmarker
post Jul 24 2014, 06:00 AM, updated 5y ago

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I want to check my RAM speed so I installed CPUZ and and went to read the information.

user posted image

I have low IT proficiency. My friend confirmed that these readings are low.
My laptop only has one RAM slot.
But the SPD tab is blank. Both slots show blank information.

user posted image

This RAM originally came with the laptop and there's no information at all.

I have another laptop with two RAM slots. Both are occupied but the 2nd slot is a new RAM and CPUZ only shows that RAM information in the SPD tab in Slot #1, Slot #2 is blank like this.
Is this normal for laptops?

This post has been edited by penmarker: Jul 24 2014, 06:11 AM
TSpenmarker
post Jul 24 2014, 06:12 AM

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Both slot shows blank information. Updated first post.
And my laptop only has one RAM slot.

This post has been edited by penmarker: Jul 24 2014, 06:12 AM
TSpenmarker
post Jul 24 2014, 06:38 AM

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I googled for solutions and most solutions I come across are people downloading the newer version of CPUZ. Mine is the most recent version so there's no issue in that.
What I'm worried is that the manufacturer might have questionable hardware to manufacture this laptop and it doesn't let 3rd party software to read the information. Is that possible?

The reason I installed and ran CPUZ is because my laptop is pretty slow for its spec. (Core i7, Geforce gt 750M, 4 gig ram) It has frequent lagging and loading times to do normal tasks like scrolling in Chrome and opening folders, accessing files, launching programs, etc.

This post has been edited by penmarker: Jul 24 2014, 06:41 AM
TSpenmarker
post Jul 24 2014, 06:47 AM

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Thanks for the Aida64 benchmarking link. I've installed and this is the following finding.

user posted image

user posted image

The SPD tab in Aida is also blank.
TSpenmarker
post Jul 24 2014, 03:13 PM

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QUOTE(leCat @ Jul 24 2014, 09:04 AM)
Its the same with my laptop. Try check if your laptop has onboard memory. It wont detect tho. When you upgrade/add another ram onto slot 1 then only it shows
*

Yes in fact it does have an on board memory. Just now I opened up the laptop to swap ram from my other laptop and discovered the ram slot is empty.
After swapping ram, my laptop can't boot. I took out the ram and it booted back up fine.

Here's the other laptop's RAM JEDEC #4 timing information from CPUZ:
Elpida
Max bandwidth: PC3-12800 (800MHz)
609MHz
8
8
8
22
30

My friend said my laptop uses DDR3L ram which is low voltage ram, but the ram I'm swapping from is a normal 1.5V ram. Could that be a reason?

QUOTE(JohnLai @ Jul 24 2014, 11:03 AM)
Hmm....

First, can you screenshot the temperature of your system using HWMonitor?
Reason = If the fins of heatpipe in the laptop is too dusty (inefficient cooling), CPU tends to throttle it speed to minimum in order to maintain system stability.

Second, can you screenshot of SMART status of your HDD using CrystalDiskInfo?
Reason = slow file accessing and opening folders might be HDD failure indication. (I assume you didn't use SSD)
*

Thanks for the inquiry, I'll post them when I'm a little free in a while.
But to give quick answer, my laptop temp is normal. At normal usage it is barely warm at all. The hard disk has no failure or defects, I scheduled a regular defragmentation and optimization through windows tools.

TSpenmarker
post Jan 31 2021, 11:21 PM

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I'm sorry I forgot about this thread since. My laptop uses DDR3L, and with a compatible RAM it works fine.

 

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