hi guys, can you help me? i got this when try to do the pay out..

"This credit card has been denied by the bank that issued it. For details on why your card was denied, please contact your credit card issuer's customer service department. Please enter a different card."

what to do>?

My mom lah. The guy came in a  wira and she said she takut.
My middle mising cause I was rushing when I typed my name then she said scam. Niama. Then she persoal me why I buy so many things. I said I paid you you diam cat lah. I waited for 9 days liao. Sohai fedex dont deliver in afternoon. They know im a student rigt? How to receive parcel in the morning?