Hi there,
I was wondering if any helpful souls could clear these doubts / queries I have regarding the Astro IPTV + Maxis Fibre Internet package.
I am currently subscribing to
1. normal Astro service (satellite reception) - total bill RM 173.95 a month (RM153.95 + RM20 for HD)
2. Streamyx 1 mb/s + TM fixed line - total bill RM 100
So basically I am paying a total of RM273.95 (BEFORE TAX) a month for Internet, phone and Astro.
The Astro RM133 HD superpack along with the RM 123 (rm25 discount from RM148) Maxis 10 mb/s package plus Maxis fixed line number for RM 20/ month seems like a good deal for me because the total bill comes to RM276 (no tax).
However, I do have some doubts regarding some aspects of fibre Internet, especially because I live in a high-rise (Union Heights , Taman Yarl, OUG, KL).
Here are my questions / concerns:
1. For the Maxis fixed line, is there any need to install new phone wires / cables? Can my existing phone wire / cable (that connects to the wall) be used?
2. I understand that high rise buildings will either have Maxis propriety Fibre Optic Pathways or copper VDSL. I am guessing my condo is using copper VDSL because it is quite an old condo (I will check with the building management ASAP regarding this).
Are there any potential difficulties / problems for the technicians when it comes to setting up Fibre Internet through copper VDSL? Astro said Maxis will supply 15 meters of fibre wire for free but any extra needed will incur extra charges. I would like to circumvent that from happening if possible,
3. I have read on these forums that the default Thomson router given by Maxis is awful with a capital A. Is VOIP still bundled together with Maxis Fibre packages? As i understand, VOIP must be connected to the Thomson router to work.
(I still have my current TP Link WD821-ND router that is still useable and as noted above, I will most likely be getting a Maxis fixed line to replace my TM line.)
4. For canceling my TM phone line and Streamyx line, when should I do this? Before or after the Maxis Fibre and fixed line installed? If before, how many days before the installation of the Maxis Fibre should I go to TM and terminate their service?
I am also confused whether TM will bill me after I terminate my service if it's done say, in the middle of a month. E.g. If I terminate my service on the 15th of a month, do I still have to pay for the month? Would appreciate some advice.
Thank you to whoever who read this really, really long post. I would appreciate any helpful advice! muchos gracias
Edit: can a mod / admin please move this to the Getting Broadband Sub forum please? I wasn't fully aware of the rules yet when I posted this thread
This post has been edited by pastadudde: Jul 15 2014, 12:03 AM
Maxis A few questions regarding Astro IPTV + Maxis Fibre