So basically the 3 years free service is also only 6 times free service isit? Pls correct me if im wrong.

Does tyre included under the warranty also? I forgotten already

Free service depending on your purchase offer. Mine got voucher for 7 free service even printed was 8 (2 free service using same code which is actually only 1 free service). There is a time limit to use all the 7 free service, in my case valid for 36 months. If exceed 36 months free service burnt/gone.

Tyres normally no warranty cause wear and tear. But you can try to claim for defects when your car is still new. Some of my friend managed to get the tyres replaced but no use you get the same ayam brand tyre problem.

Jus got my tyre change, change to goodyear instead of sticking to the silverstone ==.. If minor dents can certain SC help u fix back w/o charges since my car still new?

my experience with proton SC is always charge us even it is minor fix.

went to World Car Care, Bukit Serdang, Seri Kembangan to service my car.

when register at counter, request to check the brake pad see whether need to replace or not. The counter ppl say if ask them to check brake pad, must clean the piston first.

I am doubt and ask them to just check the brake pad without clean piston. A technician (looks like senior) come and said must clean piston, if not cannot check the brake pad.

Is this common? Or the technician and counter SA lie?

Huh....I can see the brake pad thickness without having to even remove the wheels. Why need to clean pistons pulak?

What pistons? If it is engine pistons then what have it got to do with the brakes?

Mine costs about RM60+ for brake servicing. Only clean brake pad and do some greasing for both front and rear. Not so effective for the brake at the rear. After 2 weeks the sound like bus brake came back.

The pistons mentioned is a component in the brakecaliper that pushes the brake pad against the brake rotor when braking. Refer to the image below.



This post has been edited by dares: Apr 4 2017, 11:58 PM

I didn't know there are pistons in the brake caliper. Well the SC I went never service the calipers. Only polish the brake pads and put some grease.

hey guys, which service centre is alright in puchong?
any suggestions? thx

Went proton Cose Subang.

There for 6 hours from 9.30 am.

Went to check out my car around @ service bay around 11 am. No technician in sight. Thought haven't start. Waited till 1 pm, still no technician in sight. Asked someone where the hell is the technician. The someone followed me to my car in service bay and checked the service slip. He said it is complete.

What the flying fuck!? If complete since 11 am why dint release it? They released it later around 3pm. Wtf...

In addition, not all issues complained is solved.

This post has been edited by Imagination *-*: Apr 8 2017, 08:25 PM

Went to Proton Service Centre @ Tropical Impact Sdn Bhd, Balakong last month. Trying to cheat me for a new rim, although the damage is only done to the tyre only.

Will never go to this SC no more.

any good sc at pj or shah alam area to service persona? my car already hitting 100k...

You have to make your own choice based on others feedback in the first page on the SC near to your preferred location.

Once you have tried your preferred SC feel free to share your experience there.

Small and popular SC Senaxis at PJ. Bigger than Senaxis is Proton Edar Sec 13 SC at PJ. The biggest SC is CoSE but very crowded.

This post has been edited by merinyu: May 11 2017, 06:26 PM

so i went to do major service for persona at section 13 pj sc....overall i was satisfied..

sc person was nice...he even pointed that my car radiator is dented a bit because of my previous accident...but i decided to repair it next time in future becoz i never experienced high temp problem so far...

the only bad thing is their coffee drink machine was faulty....so only water drinking machine is available..

This post has been edited by skystrike: May 15 2017, 02:15 PM

sent iriz to mutiara damansara.
they wanted to do alignment and balancing on an 18 month car.
even though there is nothing wrong with it.
it says so on the service list.
charged RM61 for it.
now the car drifts to the right when steering wheel is centered.
went to complain.
they fixed it.
it's a little better but not perfect as before.
checked tyre pressure that night.
they just lower the pressure on one tyre.
with the same pressure it drifts to the right.
i'm not sure if i want to waste my time pursuing them.

anyway,
on the same service.
they managed to scuff some paint off on the front left bumper.
they didn't admit it the first time and then just say some other customer might have scraped it.
they offered to paint it back, that's a 1 day job and another day of keeping the car at home under the roof.

previous service was fine. they were just slow to take the car in. 45 minutes just to check the car in.

definitely will not send to them anymore. they're just nearby, so i need to go out a little further next time.

might even consider not sending at all, diy, and just void the warranty.

This post has been edited by shirohamada: May 17 2017, 07:33 AM

don't do the alignment and balancing in proton service centre.. they are not same professional like those in tyre shops... when the counter SA advise me to do the alignment and balancing, I just say No, thank you, already did it at the tyre shop.

I always make booking the earliest time slot on Saturday. So far the SC technician check in the car fast.

regarding alignment and balancing, I only do it when change tyre... I think no point to do it if steering wheel is centered and the tyre is not "eat" to 1 side...

This post has been edited by propusers: May 18 2017, 10:49 AM

it's not like i want to do it.
i asked if it was necessary.
they said it's in the basic service of things to do.

anyway, it's not my car.
buying a new car for "warranty" are for dumb people.

first 1000km service my All New Persona at COSE..

last sunday went to cose to minor service... because of queue rating is low so i dont expect much.. lol

show up at 10.30 sharp and queue about 11am my number is up... asking for fully syntetic and have to topup rm84... <---is this price right?

around 12 then my car went inside the building to service..

about 1pm all is done...

brader at my left request for technical inspection so his car not done quick...he queue from 9am!

COSE can make appointment? so no need wait so long...