I'm in the same situation as you.. Wanted to buy Honda city then noticed this VW sale.. I even test drive Jetta already but only got to know this gearbox problem.. N one of d forumer is right.. Feedback must be given by VW owner only can be reliable..

Read here n there n pretend to be some sifu is really not helping at all.. Or maybe can just go car mechanic shop n ask d mechanic lol.. See whether VW owner still complain or not