hi lyn forum er,

can provide me how to claim intel i7 3770 warranty. that item still under warranty. can provide me complete guide , im from kuala lumpur.
hope guys can help me. thanks

As I know talk to the dealer which you bought from him . Or you can look for idealtech for rma service, i think they charge rm80 labour fee for processor.
go check it out yourself.
ideal tech

Call Intel tech support line they will ask all the detail on your chip and cooler then tell problem, POP (Proof of purchase), address, contact and name. They will send courier come to pick up from you cost with costly price bare by intel and will send back a new one once they diagnose problem really cause of this processor if not all courier charge will be bare by you or you dont want you processor back. Test before you send

This post has been edited by onichon: Jun 29 2014, 12:22 PM

TS, what is the problem?

wow, RM80? i will try call idealtech, thanks

so i need confirmation by intel first? am i right? yeah, i already done troubleshooting process, all my myhardware working,

when i turn on my pc, just run about 2-3 seconds and then turn off automatically. i already did troubleshoot to all my hardware.

Yes just direct call intel

Did you try to test the mobo first?

TS said he already did troubleshoot all the hardware

yup done everything, mobo with other processor working, psu with amd mobo also working

yup, i done everything

i could help you RMA, charges RM50 only.
pm me if you haven't solved this problem~ XD

Call Intel's warranty hotline and provide them the serial number.
They will ask you to mail it to Penang along with the original heat sink and fan.
There are also some ticket/case number that you need to write on the package - just follow instructions from the service desk agent.

RMA process is very fast, will only take a week or so.
The new processor will be mailed back to you.

Paying for the courier fees is cheap and I recommend that you do it yourself.

hi, thanks for your feedback, i just already get warranty ticket from intel

hi, really? its take a week? around 7 days like that?

Just like some members posted above, direct deal with Intel. Their RMA service is quite systematic and efficient.

thanks all, its solved, just got my RMA