Hi all,

Feel free to discuss anything about Airbnb's website and mobile app. If you have any good or bad experience using our platform, discuss your stories with other fellow travellers.

Airbnb Malaysia

i was in Osaka last Nov and we stayed in a house booked thru airbnb. One of the best choice we ever made. So different from staying in hotel.

Hi Kipkip! Thanks for sharing Do you have the link to the listing you stayed in by any chance?

This is the link OSAKA-Japanese Style☆TATAMI ROOM!!! | Airbnb Mobile

I also booked through airbnb when I was in London and Amsterdam in 2012. Airbnb prices was much cheaper and the location was good. Now looking for accommodation in melbourne and Sydney (quite limited choices) for year end trip. However, the prices for airbnb in Australia is quite comparable for hotels in Australia.

This post has been edited by jtsl9: Jun 29 2014, 08:28 PM

Yeah I agree. I guess Airbnb prices in big cities are slowly reaching parity with hotels. I still think it's value for money even though you pay the same price for a hotel. More spacious, extra amenities like kitchen etc -- certainly better when travelling with groups.

Yup, have to constantly look for good deals and which suits your needs.

I'll let you know if we're running any promo soon so that you can save up on your booking to Australia.

I've used Airbnb when travelling to Amsterdam last new year. Great experience with a great host.

Booked accommodation in Airbnb for my coming Bangkok trip too

Awesome stuff! Happy to hear that.

Would be great if you can share the links to the listings of your hosts in Amsterdam and Bangkok for inspiration purposes to the others in this forum!

Stayed in HK apartment booked via airbnb....

Great apartment with helpful host...

definitely will use this platform again...

I'm in love with Airbnb!

Went to London and Seoul recently and booked large private home much cheaper than hotels. Even had living room and kitchen so I could cook my lamp chop. Can't wait to get more positive reviews and I highly recommend Airbnb!!

Naw... Thank you so much for sharing your love for Airbnb! It's good to find our advocates - like you! - here in Malaysia.

We are actually organising a Hari Raya Open House soon. I'll make sure you're invited to the party!

I am planning to host my apartment under Airbnb, but afraid of bad users and heard of horror stories of short term renters.

That's what makes Airbnb so great . . . you can carefully select guests based on their review score. And when I travel using Airbnb, I always carefully select the place I book based on the hosts' review score.

Precisely@expatrex! @dopeziggy PM me if you need any help setting up your listing. Expatrex's right, you have the option of accepting only guests with good reviews. Airbnb is a marketplace just like eBay, you only deal with guests who have good reputation online.

Hope this helps get rid of your fear.

If I've already placed request to book for one of the listing, but the host doesn't accepts it so it says "Pending". I've received SMS that my credit card has already been charge the total amount. Host replied me to say that unit is not available. Will the full amount be refunded to me? What about the service fee?

Hi there munkeyflo! I'm Kevin and I'm your local rep for Airbnb in Malaysia.

When you make a payment, Airbnb will hold on to the money before it gets paid to the host. In your case, the host didn't accept your reservation and within 24 hours the booking will expire and the money will be refunded back to you. We won't charge the service fee if the booking is not completed You should check with your bank whether the refund has been transferred back to you.

We understand that it's still a complicated process but we're in the process of improving that part of the experience. My advice to you would be to only make a payment when you have 100% confirmation from the host that the place is available. Alternatively, only make a payment when the host sends you a pre-approval to complete the booking.

Hope this helps

Kevin

Hi Kevin, as my travel time is during the peak period. I've requested to book another unit of my choice. So I cancelled the previous request since the host didn't accept or decline my request. Does this mean the money including service fee will be refunded as well?

Hey munkeyflo! Let's take this offline. Could you PM me please

Hi airbnb_my,

I have a concern regarding some security issues. Let say if i book a room, and during my trip, i couldn't contact my host. Can airbnb help me find the host or will airbnb have solution for this?

+1...

I tried to book a room for my HK trip, being charged with credit card validation (lock amount for reservation), end up host decline with reason... doesn't happy with it.

At least stated the reason etc.

Looking for rooms for Taiwan trip in airbnb... Some rooms state cheaper rate and in the end its more exp than others... They includes a superbly expensive cleaning fee on top of the room price... Can airbnb clarify in this? Thanks..

how to sign up for airbnb under lowyat.net and get RM79 credit? don't see where can put lowyat.net as reference..

This post has been edited by navilink: Oct 18 2014, 10:18 AM

Hi , Will be going to mel , aussie next year any recommend for me ? thanks !

how do i actually sign up for airbnb account under lowyat.net? no link and such

Hi,

May I know how do we sign up airbnb account under lowyat.net?
Thanks.

I booked few airbnb for my taiwan and europe trip!Awe and happy experience!! Very kind and good owner..and everything i can say is based on Trust which is what the world lack of nowaday. Superb good experience compare to hotel!

Book through Us, U stand a chance to get back your travel spending.

Long School Holidays Coming, Ever thinking of having a FREE TRAVELING TRIPS?!

We arranged for your tour packages to tour agencies. All you got to do is keep in touch with us and get "easy and special task done" while enjoy your trip and earn back reimbursement.

For Example when U dine in restaurant, U pose some Pics or Video at the place and send to us, V can earn some "money Back" , same if U go other sale/shopping or services , show it to us, or your receipts or "advertisement" materials....all can claim back reimbursement.

So, your trip eventually became FOC...U happy , V happy.

HI, i have some questions on airbnb:

(1) If I have contacted a host and made reservation (with credit card details and all), when is my credit card going to be charged?

(2) What happen if my reservation is cancelled by the host before my stay? Will I be compensated since it would be difficult and expensive if I need to arrange for an alternative stay when the dates are near?

(3) At the page, there is this statement:

You are paying in €EUR. Your total charge is €320. The exchange rate for booking this listing is €1 EUR to $1.49 AUD (your host's listing currency).

The listing is at Australia. So meaning there will be double conversion, from EUR to AUD and then AUD to MYR?

Edited

This post has been edited by RegentCid: Dec 31 2014, 08:32 PM

1. Iinm, your credit card will be charged immediately once you make reservation.

3. The credit card statement will show payment is charge is EURO. So I think conversion will be AUD to EUR then EUR to MYR.

I've used Airbnb in Canada and Taiwan before. Both time hosts were very friendly and we were satisfied with our stay. But it's still not my first choice for booking travel accommodations.

airbnb_my, please response. Also please response to the other queries on this thread.

Looks like we got all good review for AIRBNB ....then I will try on my trip to Seoul...

Be careful who you choose. I have used it 4 times. Only 1 of them was amazing. 1 was in Washington D.C. - I would use them again. The 3 times were in Sydney - would never use AirBNB in Sydney again.

1st one) It was ok, but slight false advertising. It didn't say that it was extremely noisy, even with ear plugs. It was supposed to be an Italian couple (straight) but when I arrived the woman was not there and instead a Frenchman was there. I'm not against gays but I just thought it was strange.

But then it gets worse...

2nd one) I am female and I was only staying in this girl's studio apartment for one night. How bad can it be? Really bad. A few minutes after I turned off the light, the girl started playing with herself. Awkward!!! She has had plenty of people stay with her, all glowing reviews as well. I wonder why....

3rd one) She said that I have to move out because she has 2 AirBNB accounts for the same room and she accidentally double booked. She said that I would move to her friend's house who is a guy who just broke up with his girlfriend and is really lonely. She told me the address and I knew after visiting Sydney a few times that it was a very dark place - not good for people solo travelling. She insisted that I move out the next day and she would not compensate me.

AirBNB told me that she has the right to cancel me even though I did nothing wrong!

After this I won't even bother using AirBNB again unless I visit Washington D.C. again. There are a lot of horror stories about using it. I hear a lot of people prefer to get travellers from the free websites (e.g. couchsurfing) these days even over the money because of the quality of travellers they receive at their home.

Deleted

This post has been edited by noish: Mar 8 2015, 06:16 PM

I singup using lowyat referral and get the rm75 but it couldnt found on my account. Is it got expire date? because i didnt get any notice regarding it....

Hi,

Does anyone know whether there is any credit card promotion currently? Previously there were promotions from HSBC but the promotion period ended already.

I have booked via airbnb for a few times already, and so far everything was good, although some hosts were not very responsive. The apartment in Osaka that I booked was awesome and cheap!

Currently trying to look for a good one in Amsterdam but it is a bit difficult because a lot of hosts did not update their calendar and about 10 of my enquiries were declined due to unavailability which was not reflected in their calendars.

I so far airbnb-ed twice in Taipei, both were excellent.

Trying another time next month in Bangkok

CIMB CREDIT CARD PROMOTION NOW TILL 30 JUNE 2015
https://www.airbnb.com/stay/cimb-2015?af=21...nericllk&alsm=1

HSBC ALSO RM100 OFF. BOOKING TILL 31 JULY 2015
https://www.airbnb.com/stay/hsbc_my

hi all. I'm Inez and I'm doing a project paper as to complete my study. my topic is "Consumer adoption of AirBnB in Malaysia"

therefore, it would mean a lot to me if you guys are free to fill in the questionnaire. thank you for your time and kind cooperation.

http://goo.gl/forms/3vbSl4adrA

regards,
Inez

How to get the RM79 travel credits?

signup via eferral link from my sig and u will get rm102 travel credits

hi, i wanna ask I booked my Taipei hostel thru AIRBNB. The price showed intially is RM 1,182.00 . But when i make payment showed Euro 246. So how much exactly I paid thru my credit card? Is the payment go thru now or later?
The host already accept my booking, status is success. I'm paying using CIMB VISA signature.

Below the statement showed this message when I pay using credit card.
You are paying in €EUR. Your total charge is €246. The exchange rate for booking this listing is €1 EUR to $36.65 TWD (your host's listing currency).

This post has been edited by windlee: Aug 30 2015, 08:13 PM

reason is the don't transact in Ringgit or ringgit is currently not accepted for payment I believed.
so Visa will determine the actual forex + cimb admin fee.

This post has been edited by @secret@: Aug 30 2015, 08:34 PM

So meaning if it is accepted, the rate i checked just now is at 4.804.. convert MYR is 1,181.81?
So i will be paying this amount at this rate? Since the host already accepted..

This post has been edited by windlee: Aug 30 2015, 08:48 PM

We Love AirBnB !!

Please support me, sign up !

wow just found out about this (why so little marketing/advertising from your end?)

can i end up making money if I open my property in future for this?

Is there any risks in involves? (e.g. robbers, thiefs etc) according to Msia laws?

We stayed with airbnb in Frankfurt and Munich last month...
The hosts were great...
Much more convenient..

Can u please share with me the host as my brother n me r travelling to Germany n Paris using hire car? I understand he wont be staying in Frankfurt although we landed n take off from there for a 14 days stayed. My old aged Mum will be with us too who is going to be 90.

Sandy,
For Frankfurt one, there are 2 rooms in that house...I believe both are in airbnb...but you did't stay there...
As for Munich, the room a bit small...I'm not sure whether can fit 3 person or not...
You can search for Simon...

To those who are actively renting out their units through AirBNB, how do you control your guests from making a duplicate of your keys? I'm concerned about this security part.

Someone said to use those guests who have good records. But I'm saying that, what if the guests appear to always be good, but decide to make a key duplicate for an accomplice to break in to the next guests who stay? How do you control that?

any coupon useable for first time user?

Hello everyone,

I am the Airbnb host in Kota Kinabalu.
I started hosting about 2 years already and so far accumulated 150 good review.
Now I am having BIG BIG problem.
The management of my housing try to stop me doing this short term rental business, they gave me warning letter, they said unless I can obtain a licence from the local authority.
I went to the local Kementerian Pelancongan, the officer said there is nothing wrong to do rental service, but I need to get a business licence from the city council. But the city council officer said they can't issue any licence to residential area .
Without the valid licence, I have to remove my listing from Airbnb...

Can anyone here advise what I suppose to do now?

Thanks in advance...

This post has been edited by grchen: Jan 9 2016, 07:47 PM

I am using digital lock (without key).
You can reset to new password after the guest check-out.

why dont you contact airbnb malaysia for advice

You can start investing in a digital lock. There's one where you can use your mobile to change your password at any give time (e.g. before/after your guest checked in)

May I know how did the management came to know about your business? So far for mine, been trying to keep it low profile, ensuring all guest to keep the noise down at night.

This post has been edited by grchen: Jan 12 2016, 10:41 AM

Do you have Airbnb Malaysia contact number? Try to google for it, but can't find it.

Thanks in advance!

Some condo management just do not allow Airbnb or short term renting. This is something you'll probably have to discuss with your management. I do know of a condo in KK that strictly does not allow Airbnb or similar homestay listing and their reason is because it's for the safety of the condo residence.

i dont have. try asking from its FB

Thanks, munkeyflo

I have checked through the Sale and Purchase agreement. It only stated NOT FOR COMMERCIAL USE.
From my understanding, anything with a income shall classify as "Commercial Use" regardless is long or short term rent.
If this bring up to legal case, can I argue in this point?

Unfortunately, I can't help you there. You might wanna speak to a lawyer for advice on that.

Hi all, I have been using airbnb occasionally and have two upcoming stay with airbnb host. My question is about your account been hacked and unauthorised reservation have been made without me knowing and my credit card has been charged. I have contacted airbnb but they didnt give me a timeline on how fast they will come back to me on this matter. I have requested for my credit card details to be removed but that is not allowed due to on going reservation. Now I am just frustrated cause I have not heard from them (it has been about a day only) but at least send me those automatic acknowledgement email so that I know my complaint has been raised but nothing.
Anyone can help or advice on this matter?

Can use MayBank debit card to make airbnb payment?

Have u made a police report on the unauthorised transaction? You should provide them a copy of the police report and it will be easier for them to process your case.

According to their disclaimer, they do not accept any debit card payment yet. Only CC.

Forget to update the thread. Airbnb returned/cancelled the unauthorised transaction the following days. Thus, I didn't made a police report

sorry, forgot to update.
i used my maybank debit card, and it works.

Mine is comes with Visa, not the ATM card variant.

any new promo for airbnb?
CIMB used to have 10% discount

Hello.

What to do? I have an upcoming trip but house owner did not respond or reply my sms / email / inbox.

Can we report to airbnb?

Can we get our money refunded?

Take heaps of Photos for AirBnb but never had the chance to experience one.

Last October, got the opportunity to become guest at Hiroshima and Osaka area.
Feels like home...

Tempting to become host since my parent's house have 2 vacancy room, but I don't think my mom are happy with it. Still keep in view.

BEST lar!! i go kyoto use this wan also.. AIRbnb the owner take me go onsen local wan... so syok... Rm10 nia per entry onsen

I'm trying to pay using my maybank visa debit card but it doesn't work. What do I do?

1001 of reasons as to why you can't. tell us more as to what when wrong, then only we can help

Just manage to get RM80 off my first airbnb booking thanks to the referral code.

I would like to know too.
Need to book for my Aug trip

do u get any code for airbnb discount? can share to me?

thanks

This post has been edited by wan7075: Jul 7 2016, 01:35 AM

nop, no discount code for existing user
i booked with normal price

Have anyone encounter this problem?
The host never reply ur message in Airbnb and even whatsapp.

I tried the 'help center' but if I cancel the reservation, Airbnb would not refund the service charges, which cost around RM38.

This post has been edited by winnie619: Jul 8 2016, 09:22 AM


Attached thumbnail(s)

[quote=lodestar,Mar 4 2015, 04:58 PM]Be careful who you choose. I have used it 4 times. Only 1 of them was amazing. 1 was in Washington D.C. - I would use them again. The 3 times were in Sydney - would never use AirBNB in Sydney again.

1st one) It was ok, but slight false advertising. It didn't say that it was extremely noisy, even with ear plugs. It was supposed to be an Italian couple (straight) but when I arrived the woman was not there and instead a Frenchman was there. I'm not against gays but I just thought it was strange.

But then it gets worse...

2nd one) I am female and I was only staying in this girl's studio apartment for one night. How bad can it be? Really bad. A few minutes after I turned off the light, the girl started playing with herself. Awkward!!! She has had plenty of people stay with her, all glowing reviews as well. I wonder why....

3rd one) She said that I have to move out because she has 2 AirBNB accounts for the same room and she accidentally double booked. She said that I would move to her friend's house who is a guy who just broke up with his girlfriend and is really lonely. She told me the address and I knew after visiting Sydney a few times that it was a very dark place - not good for people solo travelling. She insisted that I move out the next day and she would not compensate me.

AirBNB told me that she has the right to cancel me even though I did nothing wrong!

After this I won't even bother using AirBNB again unless I visit Washington D.C. again. There are a lot of horror stories about using it. I hear a lot of people prefer to get travellers from the free websites (e.g. couchsurfing) these days even over the money because of the quality of travellers they receive at their home.

[/

This post has been edited by wwlew: Jul 11 2016, 01:07 AM

that's really bad experience but luckily you are safe!


This post has been edited by winnie619: Jul 12 2016, 10:58 PM

anyone got promo code for use?

i have aprtment in BB area too, but not sure how to pick up a reliable cleaning agent that keeps inventory of my items. how does airbnb integrates that.

Just started hosting on Airbnb recently and I find that many users are not familiar with the system. They keep asking us how to submit payment and deposit etc.

Perhaps you could check out Guest Ready or Lazy Host. They are management agencies that can handle everything for you and helps you to market your unit as well. I discussed about some considerations you should be looking into when investing in a property for the purpose of doing airbnb here http://chrisseahrealestate.blogspot.my/201...purchasing.html

it seems there are quite a few of fake accommodations in airbnb

always make sure the places you book have at least a few genuine reviews
avoid those with no reviews or limited reviews that looks suspicious

Few months ago, one of my airbnb account that I don't use frequently was hacked, I only found out when I received an email stating someone placed a booking on a place I hosted in HongKong!
Tried login, password was changed, luckily still can reset using the email
login, saw there was a hosting added to my account, and a new paypal account added as well.
I immediately suspend the hosting, (couldn't delete it), informed the other user that book the place not to transfer any money, informed the airbnb about the fraud, yet no reply or any action from them till now...

Whats the payout method u guys choose?

*Delete duplication*

This post has been edited by ch1ng: Dec 28 2016, 09:45 PM

Used to book an Airbnb room at PDfor a trip with friends in Aug '15. There weren't many rooms to choose for but i got one that is a little bit further from the beach with good rates. The house was very clean and comfortable but the surrounding units are all empty and feel spooky.. . The unit owner is however very friendly and it was quite a good experience.

This post has been edited by ParkBoGum: Feb 16 2017, 09:38 PM

niamah so angry with airbnb now, my credit card company say the transaction shown is not final, there are this international transaction fees involved.... about 0.8% per transaction, good thing is this time the CC company willing to absorb it and refund me

niahmah nvr know airbnb is this lousy, nvr encounter this problem with other merchant transaction before , airbnb is the first time i kena .....

anyone else kena before ?

This one has something to do with the bank your credit card was issued from too.

I notice with CIMB bank, there usually is this transaction fee charged. Sometimes I pay RM2.00 at some online shop and get charge RM2.xx on my card. Doubt it's an airbnb thing. My airbnb all payment made in euro, of course the final RM amount is an estimate, it's based on the current exchange rate your bank decides to charge you plus whatever extra fees that they wanna impose on you.

This is something that most cc users know though. You can check in the cc threads on the cc subforum.

The CC bank say is because international transaction fee, which I doubt so, I done lots of online transaction too , while this first time encounter such thing

I knw wat u wanna say, maybe the price in EURO OR USD , we pay in RM Credit card, so additional cherges from there due to conversion etc

My case is different, I use airbnb in SGD dollar rate and pay in SGD . It is aldy a confirmed rate from AIRBNB website.

Ya exchange rate is one thing. But there's another transaction fee also. From my experience, it happens when I use my CIMB card for online purchases. Even if the website shows the fixed price in RM2.00 and I approve the transaction for RM2.00 on the website, my statement will show RM2.xx when the transaction shows on the bank statement.

Airbnb is all billed in Euro, as far as I'm concern.

u think Tis is normal for the extra charge ? Did you check with the merchant or the bank ?

So far Agoda, booking.com, airlines, for all my transaction don't have this extra charges, as long as the agreed amount are tally with my credit card currency.

Suddenly this airbnb gv me headache..... so r u saying as long as we r using airbnb , the agreed amount is not final, and still subject to additional charges coz they based on euro dollar ? Then this is one shit hole of trap , not dealing with them anymore in future.

Cross Border Fee: https://forum.lowyat.net/index.php?showtopic=2519936&hl (Even charged in RM, still will have cross border fee, bank has confirmed this)
Foreign Exchange Transaction: https://forum.lowyat.net/topic/1845691

On your statement, was it a SGD transaction or foreign currency transaction?

And yes, as far as I know, Airbnb transactions are all charged in Euro. They have different currency on their website just for your reference but the final charges are all in Euro. I thought this was clearly stated on their payment page. My latest Airbnb transaction was few months ago la.

Okay my latest transactions with Airbnb, the receipts were in the credit card currency. But as usual, my cc statement is higher than their billed receipt.
My previous previous Airbnb transactions done is January 2016 was billed and charged in Euro. I guess they changed that.

Well, it's not much difference for me. Plus RM30-50 or so.

damn SCB high on the list

Now I suspect is the bank problem coz I did use SCB on my airbnb booking

Fuk them

But at least they refunded you the fee when you complained.

But yea, basically be aware of this cross border fee that the bank charges for online transactions.

I have a problem. I've booked 2 bed rooms in Sapporo coming Monday and tried calling or messaging the host but no answer. Spend almost 4K for this booking as it is a long stay.
Called Airbnb Malaysia 1800-88-9814, but no answer. 😔

Hi,

I would like to know that how does Airbnb calculate the host service fee? From Airbnb website, it is 3% charges. I found from my listings, it is from 3%-4% charge.

For example,
1. MYR874, host service charge = MYR29 = 3.3%
2. MYR290, host service charge = MYR9 = 3.0%
3. MYR330, host service charge = MYR13 = 4%

Kindly please advise as I would like to know the formula to calculate the tax in my Excel sheet, thanks in advanced!