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 Peugeot 408 Owners/ Fans Thread [V3], Motion & Emotion

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tchangwei
post Oct 25 2014, 05:25 PM

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Hi I am 2.0 na white .Do 2.0 guys facing gear box noise issue ? When I driving within speed 60 to 90 , there is "Yi" sound and very annoying. I had feedback to service center 9 months ago , but till now still cannot fix it . Please advise . Thanks
tchangwei
post Oct 27 2014, 09:45 AM

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QUOTE(SKYjack @ Oct 26 2014, 09:46 AM)
Your gb is 8AT. This is a new gb,no reported problems other than slight jerks by some owners. The sound you mentioned is a symptom of impending failure. Try changing the ATF!

If SC does not want to do anything, then you have no choice to continue till it fails, then make a warranty claim.
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Hi, what do u mean by ATF ? Other than waiting , what else can do , cause I am not statisfy with spending 100k for the noise . Please advise thanks

tchangwei
post Oct 27 2014, 07:02 PM

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QUOTE(SKYjack @ Oct 27 2014, 10:49 AM)
You can have the gb diagnosed by a independent gb specialist. Do not send it for repair with them,you'll lose Peugeot warranty. This just for your info. I don't have the contact,but there are a few in Klang Valley.

As regards to waiting, I can understand your frustration. The problem is not entirely due to Nasa, the damn French are very sticky and difficult. They want every document to be right before approval......bloody frogies!

On your part,hold your temper,be patient but persistent! It helps to get Nasa staff on your side!
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Thanks for ur advice. Will update my status if they have progress.
tchangwei
post Oct 27 2014, 07:03 PM

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QUOTE(Newbie838 @ Oct 27 2014, 11:56 AM)
My car just checked in for repairs and further diagnosis today. Estimated 2-3 days of hospitalization. The list this time is....

1. Faulty seat frame (replacement)
2. Rubbers on drivers side door (replacement)
3. Overall soundproofing failure (Diagnosis)
4. Jerky gearbox (Diagnosis)
5. Outside smells getting in (They said not to use "Auto" mode. It seems the auto mode occasionally opens the flaps to let outside air in. Instead, they recommended to manually control the fan speed)
6. Vibration noise from A pillar and dashboard
7. Noisy suspension with rattling noise

I'm hoping there will be some progress this time. I've already sent the car in 3 times for some of these issues. All to Glenmarie.

Today it took 40 minutes to check my car in and there was no parking there. I gave my car to an SC staff and he parked it somewhere in the SC. Many customers were in queue to be served by a service advisor. The guy behind the reception counter was a bit rude IMO. Naza has a long long way to go in terms of after sales service.
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hi , please update me if ur car outside smell solve. Thanks
tchangwei
post Mar 25 2015, 05:08 PM

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QUOTE(SKYjack @ Oct 27 2014, 10:49 AM)
You can have the gb diagnosed by a independent gb specialist. Do not send it for repair with them,you'll lose Peugeot warranty. This just for your info. I don't have the contact,but there are a few in Klang Valley.

As regards to waiting, I can understand your frustration. The problem is not entirely due to Nasa, the damn French are very sticky and difficult. They want every document to be right before approval......bloody frogies!

On your part,hold your temper,be patient but persistent! It helps to get Nasa staff on your side!
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Hi SKYjack and all,

FYI.
Finally I able to claim my noisy gearbox and make replacement last week, after replace next day cannot start due to starter wiring did not tighten, call SC to send techs to fix . This gearbox issue been dragging 1 year and 3 months ago. I had been harsh all the way towards the SC and CLIC staff. 45 email conversations with Clic, and reported at KPDNKK at January 2015. Prepare to go for Tribunal court for claim if they did not approve the replacement. Now well known at Penang Georgetown SC.

Here is my bad experience towards my lion:( My 1st email to Clic)
I had reported my gearbox noise issue when I make 2500km service on March 2014. I am been told that my case will be follow up, unfortunately the 1st report only sent to technical platform at May 2014 after I make numerous of call to service center manager. July 2014 I been told to leave my car a week for troubleshooting and collecting data that needed from HQ. They said will call me when HQ replied to them , after month and month waiting, I make numerous call to Careline. Finally on September 2014 I get a called from service center said that my car gearbox noise is normal and stated that they cannot do anything about it. The technical person who troubleshoot my car and bring me along for test drive stated clearly that my car gearbox noise are abnormal compare to other car. How come HQ said is NORMAL ? REFUSED TO FIXED? After that I make numerous call again to care-line, till I sent out my 1st email to CLIC on November 2014.

Since I get my car I had claim :
1) Front both disc brake. ( Vibrate and have sound when brake at high speed)
2) Both Side triangle rubber cover
3) Battery ( died after 6 months) tow back to SC
4) Gearbox

Note: Late 3 months for 10K service on September ( should be done on June 2014). Which I told the SC manager they need to take the responsibility for the delay cause I will not waste money to maintain defect car.(The manager advise me to do 10K cause she scare will void my warranty). After replacement straight do 20K service, 6 months since September 2014 with 14k mileage only.


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