QUOTE(polarzbearz @ Jul 22 2014, 10:07 PM)
I'm on the opposite boat

I've experienced CIMB, HSBC and finally Maybank so far. I've to say Maybank gave me nightmare in just a week's time.
I had 4 bad experiences already so far..

i have maybank saving account and m2u all these while,
when i expressed interest for mbb2 card online recently,
they call me in 3 days....
then my cards approved in a week time....
then my cards are linked to m2u automarically...
all the above without hassle...
i guess i'm lucky...
but my friend applied through SA, got push around(docs lost, no record, no response from SA etc etc) for almost a month...
the last time she went to maybank branch herself without contacting the SA(fed up), asking for the application status....branch CS checked according to her IC, say no RECORD at all in the stytem...fine, she thought, jz forget it, she dont want to use this stupid card anymore(the card is not stupid but the SA made her mad), but recently she was notified that her cards are approved! she was so speechless!!!
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by the way, another friend of mine applied for the mbb2 card just last week,
but the SA/branch CS told her the GST is still RM50 only(for both cards) not RM100 as discussed and found out recently for those who approved after 9-Jul-2014.....
anyone has recently apply and get the same answer from bank?
i am thinking if this SA that attend to my friend is not equipped with right information...
this is really not professional if it is true.
This post has been edited by candysiew: Jul 23 2014, 03:20 PM