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Credit Cards Maybankard 2 Gold & Platinum Cards V10, Pls read post 1-3 & use Search Topic 1st
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Human Nature
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 Jun 25 2014, 06:39 PM
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QUOTE(cx2531 @ Jun 25 2014, 05:53 PM) hi guys 1 question here. my statement show this on my maybank2card (Amex)  but then on my visa card, another tax been charged which is RM50 but didn't show paid. so i would like to know the tax is charged on amex card or it is been waived. because customer service told me only charged on visa itself. thanks Please read 1st page, 2nd post, no 3. |
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Human Nature
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Jun 26 2014, 01:41 PM
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QUOTE(HeReLiSm @ Jun 26 2014, 01:40 PM) I am going for business trip oversea next month. Am I have to inform Maybank to enable / activate the cards for oversea transactions, or I can straightaway use the cards? The cost to call is very very minimal, so why not just make the call? |
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Human Nature
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Jun 26 2014, 01:51 PM
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QUOTE(lee1234 @ Jun 26 2014, 01:50 PM) may i know the treat point for AMEX and the visa card are combined? or separately? combined |
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Human Nature
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Jun 29 2014, 01:24 AM
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QUOTE(alexanderclz @ Jun 29 2014, 01:01 AM) sorry noob ques. i just booked with maybank amex on agoda and was charged 'pre-authorized fee of usd1'. will i get the refund after they confirm my card is valid? You will not be charged with the USD1. |
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Human Nature
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Jun 30 2014, 02:22 PM
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QUOTE(barlogteoh @ Jun 30 2014, 02:01 PM) cannot, that is for reward points, not treat points. |
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Human Nature
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Jul 1 2014, 09:37 PM
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QUOTE(neverland @ Jul 1 2014, 09:35 PM) 13 Jun - Submit document to Maybank branch 19 Jun - Received application approved SMS 23 Jun - Received the same SMS again Until now also did not ask me go collect card yet, is that normal? and you didn't call CS to ask about it? |
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Human Nature
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Jul 1 2014, 09:54 PM
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QUOTE(neverland @ Jul 1 2014, 09:51 PM) Yup I didn't, as the staff who served me that day told me that it will takes 2 to 3 weeks normally? Just give CS a call and ask about it. Weekend is approaching  |
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Human Nature
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Jul 1 2014, 10:00 PM
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QUOTE(fruitie @ Jul 1 2014, 09:58 PM) Am I the only one who hasn't got June cash back credited into account? Or am I too gan jeong this time?  Since it is already 1st and my statement always shows 1st. Mine not yet in too. Usually we can see on the 2nd. |
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Human Nature
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Jul 1 2014, 11:30 PM
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QUOTE(neverland @ Jul 1 2014, 11:28 PM) Just called CS and they told me my card is already ready to be collect at the branch, but no one inform me! Will call to branch and ask tomorrow.  you can't rely too much on them calling you. that is why always take the initiative. anyway, luckily you checked. |
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Human Nature
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Jul 9 2014, 10:30 PM
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I have emailed AMEX CS on this matter, shall be updating once I obtained a reply.
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Human Nature
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Jul 10 2014, 10:31 AM
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QUOTE(millenniummonkey @ Jul 10 2014, 07:53 AM) don't think mbb every waive any gst since its implementation... we either pay or use treatpoints to knock off... that's all... annual fee, yes... QUOTE(cyang @ Jul 10 2014, 09:29 AM) If I not mistaken, Maybank never waive GST. Just use treatpoints to offset. With 5X TP using Amex, to offset GST is just simple as ABC. Please refer to FAQ at page 1, question 3 |
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Human Nature
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Jul 11 2014, 11:22 AM
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Maybank replied but
The email only confirm that Service Tax for Maybankard 2 Card approval effective 9 July 2014 is RM100 (RM50 each card). The email did not respond to my specific query on existing principal card holder (approval before 9 July 2014).
I have replied to the email and asked again.
note: this is from the mbbcardservices@maybank.com.my. No respond from amex.customercare@maybank.com.my.
This post has been edited by Human Nature: Jul 11 2014, 02:06 PM
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Human Nature
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Jul 11 2014, 02:01 PM
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QUOTE(Human Nature @ Jul 11 2014, 11:22 AM) Maybank replied but The email only confirm that Service Tax for Maybankard 2 Card approval effective 9 July 2014 is RM100 (RM50 each card). The email did not respond to my specific query on existing principal card holder (approval before 9 July 2014). I have replied to the email and asked again. note: this is from the mbbcardservices@maybank.com.my. No respond from amex.customercare@maybank.com.my. Finally, in black and white   QUOTE We are pleased to inform that those Maybankard 2 Card issued before 9 July 2014 is not affected and still enjoy the Service Tax RM50 for Maybankard 2 Card (principal). This post has been edited by Human Nature: Jul 11 2014, 02:06 PM |
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Human Nature
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Jul 11 2014, 02:14 PM
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To be honest, I am very (pleasantly) surprise that old holders are not affected. Credit to Maybank for this.
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Human Nature
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Jul 13 2014, 10:51 PM
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QUOTE(HMMaster @ Jul 13 2014, 09:27 PM) Checked with the KLCC card center, they said if upgrade to plat, they'll charge RM100...  but I feel that they are not so sure about it. Upgrade will get a new CC account no, so my guess is, will be considered as new application. |
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Human Nature
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Jul 14 2014, 07:50 PM
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QUOTE(HMMaster @ Jul 14 2014, 07:22 PM) yea... and you cant increase your credit limit without upgrading the card!  actually you can, just submit CL increase request with supporting document. |
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Human Nature
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Jul 14 2014, 08:55 PM
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QUOTE(HMMaster @ Jul 14 2014, 08:46 PM) I asked them, they said will upgrade your card to increase the credit limit! Make a remark in the CL upgrade form that you do not want to be upgraded to platinum. |
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Human Nature
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Jul 16 2014, 10:05 AM
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QUOTE(raptar_eric @ Jul 16 2014, 02:21 AM) Ya I asked my friend whom works in a bank.. upgrading of card is considered as new application, so gst will be charged again.. Having said that, anyone got any ideas if existing users will be charged rm50 for gst, and rm100 only for new applicants or its for all?RM50 for old cardholders |
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Human Nature
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Jul 16 2014, 11:05 PM
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QUOTE(besiegetank @ Jul 16 2014, 10:58 PM) I already submitted the online form for the Product Code: GSTP003 TreatPoints: 12500 in May but they still charged me for my GST in June statement. However no tp has been deducted from my account so not sure why did they ignore my online redemption. maybe it didnt go thru. best to check with CS and redeem again |
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Human Nature
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Jul 18 2014, 03:33 PM
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QUOTE(ldhong @ Jul 18 2014, 03:29 PM) I got the same like you also... Both Visa and AMEX card were charged Rm50 but AMEX shown paid...Hence, only Visa we need to pay Rm50. However, my question is i just got my maybankard this May and after two months they charged me for GST??? That's not even half a year yet....So fast have to pay GST? Most banks charge you on the approval day itself This post has been edited by Human Nature: Jul 18 2014, 05:03 PM |
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