no, their whole system is sick
yesterday be4 i go collect my card i give them a call to ask is it my card done
(as usual they called to feline planet i guess, im on earth so cannot receive their call)
they do ask alot of questions for ID verifying,
including my address, & i passes that verifying, info correct,
they told me card done ready for collection @ 1u
then when i go collect my card....
i realize the address got mistakes..wrong house number, even wrong road,
only postcode & city state is correct = =
huge mistake from my real address
while all other info like phone number all correct.

question here: why i still can pass the ID verifying on the phone call?
btw. its my 1st time to have bank staff key in wrong information
thankgod the card is collect on center not post out.

if the whole system that bad...