QUOTE(Human Nature @ Oct 9 2014, 10:07 PM)
- So finally it is my turn for unauthorized usage. Received 2 SMS alerts for:
3.39 USD At Glory of Zion
166.95 USD At Fishwest
- This is for my Visa card which I have stopped using since Nov 2013.
- I contacted CS to report and found that there is another 200+ USD transaction.
- So my Visa card is blocked and I will receive a replacement card with new number within 5 working days.
- I can still use my Amex as usual.
- If the merchant claim the transaction within 7 working days and it appears on my M2U, I will have to submit the dispute form.
- No police report is required.
Add: I just checked M2U, the card has been blocked so I can't check if the transactions have been posted or not. So how do I file the dispute?
p/s
Glory of Zion is a charity org, so I believe the hacker swipe a small donation amount to confirm the card's usability.
I got mine reversal of transaction within 60 days, local dispute/fraud, not sure about international.3.39 USD At Glory of Zion
166.95 USD At Fishwest
- This is for my Visa card which I have stopped using since Nov 2013.
- I contacted CS to report and found that there is another 200+ USD transaction.
- So my Visa card is blocked and I will receive a replacement card with new number within 5 working days.
- I can still use my Amex as usual.
- If the merchant claim the transaction within 7 working days and it appears on my M2U, I will have to submit the dispute form.
- No police report is required.
Add: I just checked M2U, the card has been blocked so I can't check if the transactions have been posted or not. So how do I file the dispute?
p/s
Glory of Zion is a charity org, so I believe the hacker swipe a small donation amount to confirm the card's usability.
You'll get the transaction reversal for sure as if the card is swipe/process in non 3D.
Maybank will not bear for the fraud amount, the processor that process your card will bear for the fraud amount
Oct 10 2014, 12:13 AM

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