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 Black screen when load downloaded/installed games

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IccyAsd
post Jun 24 2014, 10:25 AM

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just notice this yesterday that it actually happen to me, it seems like its the game suggestion/recommendation is bugged. if it is not able to do so it will remain in circle, maybe an infinite loop on that.

I tried again this morning it is able to recommend me games I played, no circle on that. I was able to get in game without doing any cache clearing.
navigator
post Jun 26 2014, 09:57 AM

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Microsoft already responded that they will provide a fix ASAP.

This symptoms happened mostly on Xbox360 S
TSsafwanuar
post Jun 26 2014, 10:07 AM

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owh... any link?
cahayamalamku
post Jun 26 2014, 10:36 AM

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mine is the fat version and i just found out that i just need to delete and re download profile. no need to clear system cache.
TSsafwanuar
post Jun 26 2014, 10:39 AM

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@cahayamalamku ic.. does it recur after you exit to dashboard or restart?
cahayamalamku
post Jun 26 2014, 11:40 AM

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not sure because I used to play 1 game per session... after that confirmed switch off tongue.gif
Kidicarus
post Jun 27 2014, 11:02 AM

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Well, I was getting black screened even while trying to launch any apps just last week including the xbox music and youtube apps. Also same problem while launching from disc. I was convinced it was my HDD that was spoiled and was going to buy a replacement - luckily I saw this thread and noticed that i'm not the only one experiencing this problem

TSsafwanuar
post Jun 27 2014, 11:29 AM

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hye.. yes.. i too found that loading games both dlc and disc, apps, avatar store & avatar edit are getting black screen..

unfortunately cannot change this topic title.. biggrin.gif
cahayamalamku
post Jun 27 2014, 07:52 PM

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hopefully Microsoft will release the update asap.. take almost 5 to 10 minutes to delete and download profile etc and must do that everytime lol
Kidicarus
post Jun 28 2014, 02:34 AM

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well... I don't know what the hell they did but my xbox is working again.

I had previously moved all my save games to cloud storage and formatted my hard drive and redownloaded my profile. However, it didn't work then. Tonight, because I wanted to test if the games would work off-line it just decided to work again. Weird.
TSsafwanuar
post Jun 28 2014, 02:41 AM

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weird.. i just play xbox and its still there.. black screen..

anyway, xbox live support has asked me some clarification about this issue.. if you guys have time i think you may answer them too.. http://goo.gl/ga22D8
navigator
post Jun 28 2014, 05:49 PM

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QUOTE(safwanuar @ Jun 26 2014, 10:07 AM)
owh... any link?
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No link, it seems like this is not a widespread issue or at least not big enough to become a big talk in internet.

TSsafwanuar
post Jun 28 2014, 07:38 PM

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No worries.. already being contacted by xbox forum official support.. They are collecting some info atm.. Thanks anyway thumbup.gif
ObamaBinLovin
post Jun 29 2014, 05:19 AM

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i thought im the only who experienced this..
ahucks
post Jun 30 2014, 01:38 AM

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is it only in Malaysia this issues happen?
navigator
post Jun 30 2014, 08:39 AM

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it happened worldwide, but limited to certain batch of console
Rocky
post Jun 30 2014, 09:08 PM

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I'm having this problem too. Temporary solution select manual sign in instead of auto sign in as sign in preference then load the game first. When the game screen is shown then sign in with your profile. This should work for the time being. Give it a try.
navigator
post Jul 1 2014, 07:30 AM

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another way of doing it is simply make your console offline when loading a game
scpt
post Jul 1 2014, 02:22 PM

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Not sure when did this started happening since I haven't played anything for the whole year (I only turn it on to download the monthly freebies tongue.gif), and just when I wanna start to play some games, this happened! doh.gif

I tried Street Fighter 4 Arcade and it works, but a few games after that seems to bring up a black screen. The only thing I could do that will not cause the console to hang is to shut it down via the dashboard.

I also thought this coincides with the annoying message that requests for your backup email which stopped appearing, and then the occurrence of this black screen.
That message will usually pop up almost every single time I sign in, but this time I signed straight in to Live without a hitch.


360 fat version, US Live account

This post has been edited by scpt: Jul 1 2014, 02:25 PM
doket
post Jul 3 2014, 12:12 PM

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this is so annoying. when microsoft gonna fix this problem? now i cant play games on 360...

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