It's up now.. thank god. I wanna watch World Cup tonight!

Yes, I am using Asus router. The Linksys router provided by Time is not so stable even though I had upgraded to latest firmware. Just like Streamyx, you use the account for speed boost and connect using PPPoE.

Yeah... I heard the RT-N5x ir RT-N6x series also not so stable but they have option to switch to DDWRT or Tomato RT.

Mine is RT-N14U which is ok and has USB port also.

Currently I am in US and going back later today. Is TIME got affected by the fiber snap in Vietnam which just reported recently?

I am not sure for your apartment/condo. Base on my experience in my current condo, I can tell you that the "backdoor agreement" should be done between TM and estate manangement (or JMB). Why? During the intro of PenangFON, many residents were asking for it to come. But PenangFON said it is up to the estate management (JMB) to allow them to setup infrastructure or not.

Unfortunately RT-N14 hardware does not support DDWRT. Good news to see TIME is not affected.

I found several sites could not be reached. Not sure you guys found any abnormality today?

I own a remote server located in New York, US and the connection to it seems up and down.

Also cannot update my computer today.

It is ok right now

thanks for the support

I am wondering a few TIME user is complaining turtle speed during 8pm onwards till midnight, what content/site you are downloading/surfing to?

I found out something funny on the TIME routing to SG server.

1 typical good routing to SG IP address will have the result like below:
traceroute to 128.199.104.168 (128.199.104.168), 30 hops max, 60 byte packets
1 router.asus.com (192.168.1.1) 13.412 ms 13.399 ms 13.388 ms
2 lo-0.ag-01-akhmw.ni.time.net.my (223.28.0.215) 22.022 ms 22.028 ms 22.018 ms
3 xe-5-3-0-0.er-01-majjw.ni.time.net.my (223.28.2.41) 22.015 ms 21.989 ms 21.977 ms
4 xe-5-3-0-0.er-01-glsfb.ni.time.net.my (223.28.2.37) 36.222 ms 36.200 ms 37.845 ms
5 xe-0-1-0-1.cr-02-glsfb.ni.time.net.my (223.28.2.9) 36.118 ms 36.148 ms 36.126 ms
6 223.28.26.82 (223.28.26.82) 30.073 ms 18.835 ms 21.722 ms
7 103.16.102.73 (103.16.102.73) 21.645 ms 21.213 ms 21.196 ms
8 103.253.144.242 (103.253.144.242) 31.304 ms 31.324 ms 31.316 ms
9 128.199.104.168 (128.199.104.168) 31.316 ms 31.302 ms 31.259 ms

However, I found out there is a boomerang effect on certain SG IP address.
traceroute to 139.162.21.176 (139.162.21.176), 30 hops max, 60 byte packets
1 router.asus.com (192.168.1.1) 16.009 ms 16.024 ms 16.011 ms
2 lo-0.ag-01-akhmw.ni.time.net.my (223.28.0.215) 24.490 ms 24.454 ms 24.471 ms
3 xe-5-3-0-0.er-01-majjw.ni.time.net.my (223.28.2.41) 24.450 ms 24.439 ms 24.430 ms
4 xe-5-3-0-0.er-01-glsfb.ni.time.net.my (223.28.2.37) 32.611 ms 32.570 ms 36.246 ms
5 xe-0-1-0-1.cr-02-glsfb.ni.time.net.my (223.28.2.9) 29.118 ms 29.085 ms 36.243 ms
6 223.28.26.82 (223.28.26.82) 29.085 ms 22.976 ms 22.943 ms
7 103.16.102.81 (103.16.102.81) 30.816 ms 19.993 ms 20.013 ms
8 * 74.82.46.190 (74.82.46.190) 288.717 ms 288.666 ms
9 * be3.wr2.sin0.asianetcom.net (61.14.157.164) 306.458 ms *
10 * xe-0-1-1.gw1.sin2.pacnet.net (202.147.52.64) 302.438 ms 302.456 ms
11 gw2.sin1.sg.linode.com (61.14.147.179) 292.760 ms gw1.sin1.sg.linode.com (61.14.147.177) 292.725 ms 291.726 ms
12 139.162.0.6 (139.162.0.6) 304.643 ms 139.162.0.2 (139.162.0.2) 304.671 ms 304.662 ms
13 li863-176.members.linode.com (139.162.21.176) 273.920 ms 275.835 ms 275.849 ms

The part highlighted in bold red shows the the packet has been routed to US and back to SG for some reasons. Hopefully it is a bad BGP setup.

This phenomenon only happen to TIME. I do not see such problem on TM Streamyx/Unifi nor Digi/Maxis LTE.

Can anyone help to forward this TIME to rectify the problem?

First, I am subscribing to Astro IPTV which piggyback on TIME broadband. I am not sure how to work this thing out.

Secondly, I do not have the password to access to TIME's Huawei ONU as it is locked down and remotely configured by TIME. But it has nothing to do with home use router right?

I am in the office now and will check the installation sheet once back home.

I do know my TIME PPPoE user name and password, not sure it is the one you are looking for?

Fiber optic cable does not conduct electricity.

I am planning to cancel Astro IPTV (with TIME) and switch to TIME solely.

jjj2 and yeapch01, can you assist me on doing this?