TIME TIME Fibre Broadband™ v2.0, 500 Mbps into the future
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 Feb 19 2015, 07:49 AM
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#1
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Junior Member
34 posts Joined: Oct 2013 
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Can someone in Klang valley do a ping test for me?
I'm looking for results to the ip: 88.150.184.34 Looking to switch out of streamyx due to abysmal gaming pings (it has jumped from an avg of 240ms, to 480ms this past month), but first I need to find out if it's actually better elsewhere. Thanks! |
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Feb 22 2015, 01:44 PM
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#2
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Junior Member
34 posts Joined: Oct 2013
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QUOTE(loafer @ Feb 21 2015, 04:19 PM) It's the same with TIME. 433ms average round trip. Thanks, good to know.I think it's the globaltransit.net node that it is travelling on that's causing the huge spike. What server is this?  It's a VPN I occasionally use, but it's close enough to the Eve Online servers (which don't actually provide a response to a regular ping attempt) that I can use it to get an idea on what my game ping is like. |
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Jun 10 2015, 05:25 PM
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#3
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Junior Member
34 posts Joined: Oct 2013
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Here to make a post about my experience getting TIME Fibre.
I connected with user yeapch01 and he gave me some info about the service and offered a free trial and rebate as well. I filled out the paperwork for 15mbps and sent it off. As I wasn't yet there for the installers to get it hooked up, it was a couple weeks before I was connected (my fault, not theirs - I was moving house at the time). The installation team hooked the service up in relatively little time, and I was ready to go. Speeds reached 15mbps easily for torrents, direct downloads, and steam game downloads. International game pings were better than I'd ever had with streamyx (TIME gets me sub-200ms for west coast usa, 230-240ms for mid-us, 220ish for europe, depending on country). My free month wrapped up, and TIME started offering a 20mbps promo for the package I was on. I sent off an enquiry as to whether I was eligible to yeapch01, and he got it all sorted for me (as my actual service plan started during the promo it seems I was eligible). So here I am, sitting happily at 20mbps, with great pings and at a cost close to what I was paying for streamyx 4mbps previously. If anyone's on the fence about signing up, let this be a bump towards getting hooked up. And look this guy up, he's had my back through the whole thing and knows what he's doing. |
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Dec 12 2015, 08:10 PM
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#4
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Junior Member
34 posts Joined: Oct 2013
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Back up in Kelana Jaya, but according to Time's own speed test, I'm only getting half of what I should be (10mbps instead of 20).
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Dec 12 2015, 08:12 PM
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#5
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Junior Member
34 posts Joined: Oct 2013
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QUOTE(TXSim @ Dec 12 2015, 08:11 PM) Did u restart the modem after connection down? Yep, as soon as I noticed it had reconnected. I'll try again now. |
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Dec 12 2015, 08:23 PM
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#6
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Junior Member
34 posts Joined: Oct 2013
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QUOTE(TXSim @ Dec 12 2015, 08:13 PM) OK Still just as bad. |
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Dec 12 2015, 08:28 PM
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#7
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Junior Member
34 posts Joined: Oct 2013
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No one downloading (I am now, and I was before, but stopped to do speed tests of course). I'll see how it is tomorrow I guess.
If no improvement, what's the best course to have it fixed? This post has been edited by Aelzen: Dec 12 2015, 08:29 PM |
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Dec 12 2015, 08:30 PM
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#8
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Junior Member
34 posts Joined: Oct 2013
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QUOTE(TXSim @ Dec 12 2015, 08:29 PM) OK. Contact jjj2 if you experience slow internet tomorrow.  Thanks. Will do. |
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Dec 13 2015, 10:33 AM
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#9
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Junior Member
34 posts Joined: Oct 2013
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I'm reporting back in to let you know it's (almost) back to normal. Getting just shy of my previous speeds, but I can live with that - it's only about a 5% difference.
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Dec 13 2015, 11:13 AM
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#10
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Junior Member
34 posts Joined: Oct 2013
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19mbps. That missing 1mbps is the 5%. I used to get a tiny bit over 20, but as 20's where it should be at I can't really complain.
So 'back to normal' over here. |
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Dec 26 2015, 04:30 PM
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#11
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Junior Member
34 posts Joined: Oct 2013
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I'm also having a terrible time with anything after the 100mbps promo came in. I used to be able to download at my full 20mbps speed from torrent/int'l sites, but now I'm lucky to get 4mbps from those same places.
Game pings are also a little worse off too. Locally I get 79mbps, according to the Time speed test, but that doesn't help me actually do anything useful. Int'l speed tests (via speedtest.net) peak at 8mbps. This post has been edited by Aelzen: Dec 26 2015, 05:14 PM |
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Dec 27 2015, 11:16 AM
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#12
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Junior Member
34 posts Joined: Oct 2013
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It's not just torrents, it is ALL international traffic being shaped.
Kuala Lumpur speed test:  Awesome, it looks fast, right? But wait ... Los Angeles speed test:  London speed test:  Tokyo speed test:  Sydney speed test:  So it looks like there's some serious problems with TIME and their international routes. |
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Dec 27 2015, 08:43 PM
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#13
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Junior Member
34 posts Joined: Oct 2013
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QUOTE(jjj2 @ Dec 27 2015, 04:11 PM) Hi Bro, Thanks for your kind feedback. Would you please provide the TraceRoute path, so that we could analyze it & feedback to Technical Support team. Thanks. QUOTE(yeapch01 @ Dec 27 2015, 06:13 PM) Dear bro Below are the tracerts for my above speed tests. Thanks for your kind feedback , we need your trace route detail so that we can feedback to time tech support team Kindly email yeapch@gmail.com or whatapps 012 4900601. Thanks I skipped the KL test as the problem seems to begin at our border. If you feel it's needed, please let me know and I'll add it in. I have also sent this to yeapch@gmail.com (in case it makes it easier for you). If there's anything else you'd like me to do, let me know and I'll do it as I can. It's actually refreshing to have people that look into network problems instead of just saying "best effort" and hanging up on you (thanks, streamyx). CODE Tokyo: 1 <1 ms <1 ms <1 ms 192.168.1.1 2 3 ms 2 ms 3 ms lo-0.ag-01-glsfb.ni.time.net.my [223.28.0.216] 3 11 ms 2 ms 2 ms 223.28.26.41 4 12 ms 14 ms 14 ms xe-0-1-0-0.cr-02-glsfb.ni.time.net.my [223.28.2.1] 5 9 ms 10 ms 9 ms 223.28.26.82 6 9 ms 9 ms 9 ms 124.158.226.149 7 8 ms 8 ms 8 ms xe-0-1-0-1.cr-gw-1-sin-pip.sg.globaltransit.net [124.158.224.237] 8 9 ms 9 ms 9 ms ae-2.br-gw-2-sin-pip.sg.globaltransit.net [124.158.224.46] 9 9 ms 9 ms 9 ms 203.208.174.81 10 9 ms 9 ms 8 ms 203.208.171.197 11 110 ms 107 ms 105 ms 203.208.178.122 12 98 ms 102 ms 103 ms otejbb206.int-gw.kddi.ne.jp [106.187.6.161] 13 93 ms 104 ms 104 ms sjkBBAC06.bb.kddi.ne.jp [59.128.99.182] 14 93 ms 101 ms 101 ms sjkBBAR007-2.bb.kddi.ne.jp [111.87.217.10] 15 105 ms 101 ms 99 ms sjk-KandaML01.bb.kddi.ne.jp [222.227.18.1] 16 * * * Request timed out. 17 * * * Request timed out. (everything hereafter is the same as 16 and 17, time outs. I guess it's network protection against ICMP attacks) Los Angeles: 1 <1 ms <1 ms <1 ms 192.168.1.1 2 2 ms 3 ms 2 ms lo-0.ag-01-glsfb.ni.time.net.my [223.28.0.216] 3 3 ms 2 ms 2 ms 223.28.26.41 4 12 ms 15 ms 15 ms xe-0-1-0-0.cr-02-glsfb.ni.time.net.my [223.28.2.1] 5 8 ms 8 ms 8 ms 223.28.26.82 6 9 ms 9 ms 10 ms 124.158.226.149 7 211 ms 213 ms 214 ms xe-0-1-0-1.cr-gw-1-sin-pip.sg.globaltransit.net [124.158.224.237] 8 213 ms 210 ms 214 ms xe-0-0-0-0.pp-gw-1-hkg-pip.hk.globaltransit.net [124.158.224.22] 9 206 ms 209 ms 210 ms xe-1-0-0.br-gw-1-lax-pip.us.globaltransit.net [124.158.250.102] 10 209 ms 235 ms 207 ms ge-0-0-0-0.pp-gw-1-lax-pip.us.globaltransit.net [124.158.250.1] 11 214 ms 212 ms 209 ms c-5-144-66-207.lax.ca.wolfe.net [207.66.144.5] 12 212 ms 211 ms 214 ms ce1.lax1.wolfe [207.66.144.6] 13 206 ms 205 ms 209 ms 199.197.10.26.uscolo.com [199.197.10.26] 14 213 ms 215 ms 210 ms 199.197.11.46.uscolo.com [199.197.11.46] 15 213 ms 212 ms 210 ms xe-0-1-2.edge1.lax2.hostduplex.com [98.158.152.6] 16 213 ms 212 ms 210 ms speedtest.lax2.hostduplex.com [162.254.119.11] London: 1 1 ms <1 ms <1 ms 192.168.1.1 2 2 ms 3 ms 2 ms lo-0.ag-01-glsfb.ni.time.net.my [223.28.0.216] 3 2 ms 2 ms 2 ms 223.28.26.41 4 46 ms 14 ms 14 ms xe-0-1-0-0.cr-02-glsfb.ni.time.net.my [223.28.2.1] 5 9 ms 9 ms 8 ms 223.28.26.82 6 9 ms 10 ms 9 ms 124.158.226.149 7 9 ms 9 ms 9 ms xe-0-1-0-1.cr-gw-2-sin-pip.sg.globaltransit.net [124.158.224.241] 8 9 ms 9 ms 9 ms ae-2.br-gw-1-sin-pip.sg.globaltransit.net [124.158.224.206] 9 8 ms 8 ms 9 ms xe-0-6-0-7.r00.sngpsi02.sg.bb.gin.ntt.net [116.51.17.185] 10 11 ms 9 ms 8 ms ae-0.r21.sngpsi05.sg.bb.gin.ntt.net [129.250.4.73] 11 191 ms 227 ms 192 ms ae-8.r22.londen03.uk.bb.gin.ntt.net [129.250.7.64] 12 194 ms 194 ms 194 ms ae-1.r02.londen03.uk.bb.gin.ntt.net [129.250.5.25] 13 192 ms 192 ms 191 ms ae-3.r02.londen05.uk.bb.gin.ntt.net [129.250.2.119] 14 199 ms 194 ms 194 ms 81.25.207.154 15 272 ms 270 ms 271 ms ag1-203.rt-hex-12.lon.vorboss.net [5.10.147.84] 16 269 ms 274 ms 271 ms ag1-203.rt-thn-12.lon.vorboss.net [5.10.147.82] 17 273 ms 274 ms 262 ms if0-1-202.thn-03.lon.vorboss.net [5.10.147.43] 18 271 ms 273 ms 270 ms speedtest.lon.vorboss.net [194.8.255.60] Sydney: 1 <1 ms <1 ms <1 ms 192.168.1.1 2 3 ms 2 ms 3 ms lo-0.ag-01-glsfb.ni.time.net.my [223.28.0.216] 3 3 ms 2 ms 3 ms 223.28.26.41 4 13 ms 14 ms 14 ms xe-0-1-0-0.cr-02-glsfb.ni.time.net.my [223.28.2.1] 5 8 ms 8 ms 8 ms 223.28.26.82 6 9 ms 9 ms 9 ms 124.158.226.149 7 50 ms 48 ms 47 ms xe-0-1-0-1.cr-gw-1-sin-pip.sg.globaltransit.net [124.158.224.237] 8 54 ms 53 ms 49 ms xe-0-0-0-0.pp-gw-1-hkg-pip.hk.globaltransit.net [124.158.224.22] 9 170 ms 165 ms 163 ms tpg1-lacp-10G.hkix.net [123.255.90.158] 10 168 ms 166 ms 166 ms 203-29-129-194.static.tpgi.com.au [203.29.129.194] 11 273 ms 274 ms 278 ms syd-sot-ken-wgw1-be-10.tpgi.com.au [203.219.35.10] 12 157 ms 157 ms 162 ms 203-219-107-194.static.tpgi.com.au [203.219.107.194] 13 167 ms 161 ms 165 ms lag41.sclarinte01.aapt.net.au [202.10.14.201] 14 353 ms 353 ms 352 ms 59-100-201-62.syd.static-ipl.aapt.com.au [59.100.201.62] 15 352 ms 353 ms 353 ms 111.125.180.24 |
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Dec 27 2015, 11:58 PM
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#14
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Junior Member
34 posts Joined: Oct 2013
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QUOTE(jjj2 @ Dec 27 2015, 10:55 PM) Hi Bro, Heya, thanks.Thanks for your results. For Japan, London, LA, results are fairly consistent & within acceptable range. Anyway for AU, we can see that the node by AAPT is slowing it down significantly. Please check out the pm for more details. Thanks. I'm more concerned with the speed tests that I posted previously; the tracerts were just done by request. I still get absolutely horrendous download speeds to all the 'within acceptable range' destinations (sub 10mbps speeds). It is also only since the implementation of the 100mbps promo. Prior to that, I would absolutely reach 20mbps (my package speed) to anywhere in the world. |
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Dec 28 2015, 01:06 AM
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#15
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Junior Member
34 posts Joined: Oct 2013
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QUOTE(jjj2 @ Dec 28 2015, 12:38 AM) Hi Bro, I think yeapch01 is having a look at it for me, I've sent an email with the results and at request also my account number.Please pm me your Service Order No., we will highlight your issue to the respective team. Thanks. I'll post back later when I hear back about it, or if I don't hear back in the next few days. |
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Dec 30 2015, 12:59 AM
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#16
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Junior Member
34 posts Joined: Oct 2013
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QUOTE(TXSim @ Dec 28 2015, 10:18 PM) Yeah I know. BTW, you are using your own Wi-Fi router? Any good recommendation on a replacement router? I'm still using the stock, and while it works fine, I could definitely use something with better range. |
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Dec 30 2015, 06:26 PM
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#17
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Junior Member
34 posts Joined: Oct 2013
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QUOTE(Ree73 @ Dec 30 2015, 03:26 PM) Darn, no wonder my P2P from 50mbps to now 30mbps after the free 100mbps! It's not just p2p that's being crushed, though. A few pages back I posted speed tests from around the world, which are not a test of p2p, but direct download, and they were truly abysmal speeds.Will this capping back to normal? |
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