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TIME TIME Fibre Broadband™ v2.0, 500 Mbps into the future

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jjj2
post May 23 2015, 08:07 PM

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QUOTE(Ashhh @ May 23 2015, 07:49 PM)
Hi. I just have one quick question. Is Time Fibre Broadband available at Bandar Tun Hussein Onn, Cheras area for now? Or it's still not under coverage? Thanks.
*
Hi,

It's yet ready. Could you please pm me more detail location?

Thanks.
yeapch01
post May 24 2015, 07:28 AM

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QUOTE(Ashhh @ May 23 2015, 08:49 PM)
Hi. I just have one quick question. Is Time Fibre Broadband available at Bandar Tun Hussein Onn, Cheras area for now? Or it's still not under coverage? Thanks.
*
Dear bro

Thanks for your intetest in time fibre, sorry to inform you that time fibre home broadband still do not available at cheras . We will update u when the services is up.


Thanls
EvOliver
post May 24 2015, 12:18 PM

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Anybody else experiencing intermittent connection these few days?
I ran speed test a while ago and I only got around 2Mbps DL speed and 6Mbps UL speed.
I'm at Penang Georgetown.
Have been experiencing "no internet access" several times within these few days.
yeapch01
post May 24 2015, 12:30 PM

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QUOTE(EvOliver @ May 24 2015, 01:18 PM)
Anybody else experiencing intermittent connection these few days?
I ran speed test a while ago and I only got around 2Mbps DL speed and 6Mbps UL speed.
I'm at Penang Georgetown.
Have been experiencing "no internet access" several times within these few days.
*
Hi Sir,

Kindly Pm me your problem in details?
so that i may assist you with your problem.

Thanks
jjj2
post May 24 2015, 01:46 PM

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QUOTE(EvOliver @ May 24 2015, 12:18 PM)
Anybody else experiencing intermittent connection these few days?
I ran speed test a while ago and I only got around 2Mbps DL speed and 6Mbps UL speed.
I'm at Penang Georgetown.
Have been experiencing "no internet access" several times within these few days.
*
Hi Bro,

Pls apps me your issue... our technical team will be able to assist you more efficiently.

Thanks.
yeapch01
post May 24 2015, 07:52 PM

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QUOTE(teamjoker @ May 24 2015, 07:57 PM)
I subscribed to Time 100Mbps but the download speed is always 30Mbps. Where can I complain/troubleshoot this?
Thanks
*
Hi Sir,

Kindly check your pm, as i have pmed you the details
Did you tried any speed test like https://www.speedtest.net ?

Thanks
EvOliver
post May 24 2015, 11:42 PM

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It seems OK now. Thanks for offering the help.
QUOTE(yeapch01 @ May 24 2015, 12:30 PM)
Hi Sir,

Kindly Pm me your problem in details?
so that i may assist you with your problem.

Thanks
*
QUOTE(jjj2 @ May 24 2015, 01:46 PM)
Hi Bro,

Pls apps me your issue... our technical team will be able to assist you more efficiently.

Thanks.
*
yeapch01
post May 24 2015, 11:45 PM

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QUOTE(EvOliver @ May 25 2015, 12:42 AM)
It seems OK now. Thanks for offering the help.
*
Ok great . Do pm me if furthet help needed
jjj2
post May 25 2015, 07:32 AM

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QUOTE(teamjoker @ May 24 2015, 06:57 PM)
I subscribed to Time 100Mbps but the download speed is always 30Mbps. Where can I complain/troubleshoot this?
Thanks
*
Hi Bro,

Please do a speedtest using cable connection & send me the results.

What Router are you using ?

My Team will assist you to pinpoint the actual problem before you complain & hit around the bushes.

Thanks.
sordanny
post May 25 2015, 10:01 AM

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Anyone else here experiencing high packet loss and slow speed to Germany based server?
yeapch01
post May 25 2015, 11:09 AM

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QUOTE(sordanny @ May 25 2015, 11:01 AM)
Anyone else here experiencing high packet loss and slow speed to Germany based server?
*
Hi Sir,

May i know which germany based server you are trying to have an ping test on?
Kindly pm us your problem in details so that we may assist you.

Thanks
jjj2
post May 25 2015, 01:39 PM

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QUOTE(sordanny @ May 25 2015, 10:01 AM)
Anyone else here experiencing high packet loss and slow speed to Germany based server?
*
Hi Bro,

Please send me the ping test results via email or pm.

We'll look into that.

Thanks.
XyDi
post May 25 2015, 05:25 PM

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Im unifi user, would like to change to TIME. How long does it takes for installation once submit through online? Installation foc?
yeapch01
post May 25 2015, 05:50 PM

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QUOTE(XyDi @ May 25 2015, 06:25 PM)
Im unifi user, would like to change to TIME. How long does it takes for installation once submit through online? Installation foc?
*
Hi Sir,

Kindly check your pm, we have pmed you the details.

Thanks
deXSC
post May 25 2015, 06:40 PM

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QUOTE(jjj2 @ May 21 2015, 06:34 PM)
Hi Bro,

Pls do a tracert and pm me the results ya....

Thanks.
*
I've been having twitch lag as well. Should I pm tracert results?
jjj2
post May 25 2015, 07:12 PM

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QUOTE(deXSC @ May 25 2015, 06:40 PM)
I've been having twitch lag as well. Should I pm tracert results?
*
Hi Bro,

Twitch servers are giving issues once a while... just pm me the results.

Thanks.
yeapch01
post May 25 2015, 07:48 PM

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QUOTE(deXSC @ May 25 2015, 07:40 PM)
I've been having twitch lag as well. Should I pm tracert results?
*
Hi Sir,

Kindly pm us the tracert result to twitch.tv
We will check with our Time support care.

Thanks
tritonite
post May 26 2015, 06:23 PM

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Once you are subscribed to a package, can you upgrade to another for free and without starting a new 2-year contract?

Can you swap between an Unlimited package and the 100mbps package?

yeapch01
post May 26 2015, 06:31 PM

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QUOTE(tritonite @ May 26 2015, 07:23 PM)
Once you are subscribed to a package, can you upgrade to another for free and without starting a new 2-year contract?

Can you swap between an Unlimited package and the 100mbps package?
*
Hi Sir,

Kindly check your pm.
we have pmed you the details

Thanks
Ree73
post May 26 2015, 09:18 PM

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notice that time tune their 15mbps speed.... Previously I am getting average around 13.6mbps... now I am getting 14.6mbps... and up load 15.2mbps

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