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TIME TIME Fibre Broadband™ v2.0, 500 Mbps into the future

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yeapch01
post Jul 7 2014, 08:07 PM

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QUOTE(ezinger @ Jul 7 2014, 08:09 PM)
How long do I need to wait to get this resolved? Seriously. They sent over a technician to my house, to check if I have an internet connection. Of course I bloody have an internet connection, how else would I have done the speedtest and access the selfcare page.

Can someone please help me escalate this issue? jj or yeap
*
Dear Bro

I am sorry for the hassle you need to go thru.

Kindly send me the whole senario including the ticket no of your complaint matter to my email yeapch@gmail.com

I want to help you to get over it


Tks
jjj2
post Jul 7 2014, 09:09 PM

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QUOTE(ezinger @ Jul 7 2014, 07:09 PM)
How long do I need to wait to get this resolved? Seriously. They sent over a technician to my house, to check if I have an internet connection. Of course I bloody have an internet connection, how else would I have done the speedtest and access the selfcare page.

Can someone please help me escalate this issue? jj or yeap
*
Hi Bro,

Please check out my PM for Troubleshooting guides to narrow down to the exact problem before depending on the Installer.

Don't worry, we'll assist you to resolve that asap.

Thanks.
jjj2
post Jul 9 2014, 04:43 AM

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Feedback Needed for Linksys E1200 Router

Hi All,

Please feedback to me (PM) the problem you faced on Linksys E1200 Router by filling in the followings :

Your Name :
Service No : TBBNxxxxxG
Building Name :
Problem Facing (Categorize into 2 major known problems) :
1) Frequent/Intermittent Connection Drop (Connection auto connect back).
2) Intermittent Hang, Unable to Obtain IP Address from Router (Restart Router solves the problem, Problem comes back after some whiles).

We are going to compile the cases & request TIME to change to a better Router after these long waits.

P/S : At this moment we still don't want to address issues such as signal strength or no. of sessions it can handle as E1200 is only a very basic home Router.

Appreciate your help. Thanks. smile.gif
jjj2
post Jul 9 2014, 04:55 AM

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Announcement

For those who wish to have the Installation done before Hari Raya, better hurry up.

As there will be NO INSTALLATION starting from 26/7 to 3/8 due to Hari Raya break !

Thanks.


tolaktakjatuh
post Jul 9 2014, 04:04 PM

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QUOTE(jjj2 @ Jun 30 2014, 03:28 PM)
Hi Bro,

TIME FTTX solutions which suitable for Home & Small Business only serving high-rise (multi-dwellings units) buildings.

Landed properties are not covered at this moment.

TIME only has premium dedicated leased line services in Alor Setar.

Thanks.
*
Hi, may I know what does it means by 'premium dedicated leased line services'? I'm looking for alternative other than TM in Jalan Langgar, Alor Setar.
jjj2
post Jul 10 2014, 04:08 AM

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QUOTE(tolaktakjatuh @ Jul 9 2014, 04:04 PM)
Hi, may I know what does it means by 'premium dedicated leased line services'? I'm looking for alternative other than TM in Jalan Langgar, Alor Setar.
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Hi Bro,

This is dedicated Internet services with at least SLA which is usually suitable for bigger companies, not for home users.

I'm afraid at this moment only TM Streamyx/Unifi is the only choice there.

Thanks.
leecwai
post Jul 10 2014, 09:52 AM

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I know I have asked this before (last year), can anyone tell me when TIME going to come to Taman Selatan, 11600 Penang?

Thanks!
yeapch01
post Jul 10 2014, 10:22 AM

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QUOTE(leecwai @ Jul 10 2014, 10:52 AM)
I know I have asked this before (last year), can anyone tell me when TIME going to come to Taman Selatan, 11600 Penang?

Thanks!
*
Dear Bro


Thanks for your interest in Time fibre , Kindly check you pm , i have something for you also

tks


yeap ch
jjj2
post Jul 10 2014, 12:33 PM

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QUOTE(leecwai @ Jul 10 2014, 09:52 AM)
I know I have asked this before (last year), can anyone tell me when TIME going to come to Taman Selatan, 11600 Penang?

Thanks!
*
Hi Bro,

It's possible provided certain conditions are met like I mentioned to you last time.

But it's not going to be that soon.

Thanks.
ImSIEBEL
post Jul 10 2014, 11:35 PM

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Hi guys, really interested with time fibre, but I'm currently staying at empire soho @ damansara perdana, when I checked with time website, the online package available is business package. How do I get residential package ?
jjj2
post Jul 11 2014, 01:12 AM

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QUOTE(ImSIEBEL @ Jul 10 2014, 11:35 PM)
Hi guys, really interested with time fibre, but I'm currently staying at empire soho @ damansara perdana, when I checked with time website, the online package available is business package. How do I get residential package ?
*
Hi Bro,

I understand your concern.

Please check out my PM for more details.

Thanks.
zuraxon
post Jul 11 2014, 06:21 AM

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hi guys. i just moved to Sg Long area ( Desa Budiman to be exact - new phase). Called TM but they said not port yet. Can you please advise should I get TIME fibre since I need to use internet urgently. Thanks.
yeapch01
post Jul 11 2014, 09:07 AM

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QUOTE(zuraxon @ Jul 11 2014, 07:21 AM)
hi guys. i just moved to Sg Long area ( Desa Budiman to be exact - new phase). Called TM but they said not port yet. Can you please advise should I get TIME fibre since I need to use internet urgently. Thanks.
*
Dear Bro


Thanks for your interest in Time Fibre , Sorry to inform that Desa Budiman still not ready for Time Home Broadband yet , we will update you accordingly in future.


Thanks
yeapch01
post Jul 11 2014, 09:09 AM

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QUOTE(ImSIEBEL @ Jul 11 2014, 12:35 AM)
Hi guys, really interested with time fibre, but I'm currently staying at empire soho @ damansara perdana, when I checked with time website, the online package available is business package. How do I get residential package ?
*
Dear Bro


Good News

Empire Subang Soho also available for Time Home Broadband . Kindly check Your PM for further detail

Thanks



ImSIEBEL
post Jul 11 2014, 12:22 PM

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QUOTE(yeapch01 @ Jul 11 2014, 09:09 AM)
Dear Bro
Good News

Empire Subang Soho also available for Time Home Broadband . Kindly check Your PM for further detail

Thanks
*
its empire damansara, not the one in subang.
yeapch01
post Jul 11 2014, 12:35 PM

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QUOTE(ImSIEBEL @ Jul 11 2014, 01:22 PM)
its empire damansara, not the one in subang.
*
Empire damansara also ready for services for Time home broadband


Thanks for your correction
jjj2
post Jul 11 2014, 03:01 PM

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QUOTE(ImSIEBEL @ Jul 11 2014, 12:22 PM)
its empire damansara, not the one in subang.
*
HI Bro,

I know the building you mentioned ...hehe smile.gif

Please do check out my PM for more details.
petlu28
post Jul 11 2014, 03:10 PM

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TIME didn't cover landed. BTW i wonder why you saying Desa Budiman don't have port. My friend also staying there & have internet coverage too. Which part you staying?

QUOTE(zuraxon @ Jul 11 2014, 06:21 AM)
hi guys. i just moved to Sg Long area ( Desa Budiman to be exact - new phase). Called TM but they said not port yet. Can you please advise should I get TIME fibre since I need to use internet urgently. Thanks.
*
-YS-
post Jul 13 2014, 02:35 AM

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I stay at Empire Damansara, Damansara Perdana, wondering anyone already subscribe to Time? I went thru the time website coverage but why only business package available?
zuraxon
post Jul 13 2014, 09:04 AM

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QUOTE(petlu28 @ Jul 11 2014, 03:10 PM)
TIME didn't cover landed. BTW i wonder why you saying Desa Budiman don't have port. My friend also staying there & have internet coverage too. Which part you staying?
*
i'm staying at new phase (Phase 6 to be exact) i dont think they have reserve the port yet.

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