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TIME TIME Fibre Broadband™ v2.0, 500 Mbps into the future

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yeapch01
post Mar 23 2016, 05:35 AM

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QUOTE(darksider @ Mar 23 2016, 06:28 AM)
omg im 50mbps subscriber, im so happy for 500mbps. even i paid more than rm219

i have completely no issue with it.

finally, malaysia broadband is bringing it to next level.
*
Dear bro

Yes bro . You are waited so long , I do recalled we last met at macdonald what u have mentioned to me what u have in singapore.


yeapch01
post Mar 23 2016, 06:43 AM

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QUOTE(PsychoJoe @ Mar 23 2016, 07:14 AM)
Holy shit. Imagine my surprise when I woke up and saw the email from Time. Well played, Time...Well played. Talk about disrupting the home broadband business.

I just installed last week (now proving to be one of the best decisions I've ever made), and got the ZTE router. Yeap, will Time come and swap us over to the D-Link?
*
Dear bro

Thanks for support bro, kindly check your pm for more details.


Thanks
yeapch01
post Mar 23 2016, 09:05 AM

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QUOTE(winmxbb @ Mar 23 2016, 09:27 AM)
my router lan is 100Mbps, but why i test, only have 58Mbps?
*
Dear bro

The current stock router given by TIME have diffuculities to achieve maximum speed due to hardware contraints.

Do pm me if u need further help on router u prefer.

Thanks


yeapch01
post Mar 23 2016, 09:10 AM

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QUOTE(phoenixxx @ Mar 23 2016, 09:59 AM)
I just got an email stating my speed upgraded to 100mbps (I'm 10m package) ... Really thumbs up to time. Can't wait to test it tonight

On the other hand, are there any plans to extend the coverage to damansara uptown/damansara Kim landed housing area?
*
Dear bro

Thanks for your support in time fibre , so far TIME more focus on high rise building at the moment.

Anyway we will keep you updated if there is any updateon landed property at your area.


Thanks
yeapch01
post Mar 23 2016, 10:37 AM

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QUOTE(adrianteo @ Mar 23 2016, 11:36 AM)
Just called TIME cs. Dont have le. Any TIME agent here who can help me get it?

I'm paying RM230 for 30mbps with the stupid hypptv.

Sigh
*
Dear bro

Tks for interest , kindly check your pm

Tks
yeapch01
post Mar 23 2016, 10:42 AM

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QUOTE(Dothan @ Mar 23 2016, 11:39 AM)
I am planning to cancel Astro IPTV (with TIME) and switch to TIME solely.

jjj2 and yeapch01, can you assist me on doing this?
*
Dear bro

I am more than willing . Kindly check your pm for more details

Tks
yeapch01
post Mar 23 2016, 11:56 AM

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QUOTE(youknowlah @ Mar 23 2016, 12:53 PM)
Hi all, this is great news for TIME subscribers.

I'm currently on an Astro IPTV + TIME package (10mbps). Does any of the agents / TIME sifus here know if the broadband packages with Astro will be upgraded as well? Cheers.
*
Dear bro


Sorry we do not receive any new from astro on this.

If there is any changes , we will update everyone here

Thanks
yeapch01
post Mar 23 2016, 10:06 PM

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QUOTE(skincladalien @ Mar 23 2016, 10:06 PM)
Hi Mr.Yeap,

Any news for the business users? My company using 30mbps business plan currently
*
Dear bro

Thanks for your support and enquiry, anyway we do not receive any update on the changes yet.

For sure any changes, we will keep everyBody posted

Tks
yeapch01
post Mar 24 2016, 08:41 AM

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QUOTE(djhenry91 @ Mar 24 2016, 09:36 AM)
yeapch01 bro,i already reply ur pm can reply my question?
thx ya
*
Dear bro

Sorry for late reply , check your pm

Tks
yeapch01
post Mar 24 2016, 11:14 AM

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QUOTE(khaiwern88 @ Mar 24 2016, 11:35 AM)
wanted to know is this Time fibre cover usj 4 too ? resident there ^^ and looking for a reseller if its covering there
*
Dear bro

Thank for your intetest in time fibre , kindly check your pm for more detail

Tks
yeapch01
post Mar 24 2016, 03:30 PM

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QUOTE(Ree73 @ Mar 24 2016, 04:09 PM)
Yeap, please check my area speed.

I suppose to get 300mbps for upload and download BUT

I am getting DL: 130mbps and UL: 291 mbps (this is ok for up but my down is not acceptable)

Dont tell me that my router is not fast enough as i am getting 300mbps down but not up. I am using AC1900 router.

Thanks
*
Dear bro

Your request noted. Definately will follow up for u with my tech support colleague

Email me more detail on ping and traceroute result .

My team need to do analysis with your download pattern
yeapch01
post Mar 24 2016, 03:33 PM

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QUOTE(AsuKi @ Mar 24 2016, 04:25 PM)
got TIME support staff here?
*
Dear bro

We are time fibre distrubutor , anything first level support ,u can call time cs 1800181818. Or email. Cs@time.com. my

Do need more help , pls pm us.

This post has been edited by yeapch01: Mar 24 2016, 03:36 PM
yeapch01
post Mar 24 2016, 03:35 PM

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QUOTE(Ree73 @ Mar 24 2016, 04:32 PM)
what do you need me to ping? and tracert to where?

Thanks
*
Goggle and the website u always facing slowness
yeapch01
post Mar 24 2016, 08:03 PM

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QUOTE(Ree73 @ Mar 24 2016, 08:48 PM)
but notice that speedtest only can max out within malaysia or singapore. But this rate might drop to 220mbps from time to time.
Notice that undersea cable to korea, etc... also quite slow???
*
Dear bro

Again pm me ping and traceroute of oversea ip

I can help u to monitor

Tks
yeapch01
post Mar 24 2016, 09:16 PM

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QUOTE(dlsl @ Mar 24 2016, 09:47 PM)
is all current time package 2 year contract? all waive installation fee?
normally how long does it take from process the application until tech ready to install at our home?
*
Dear bro

Yes new plan come with 2 year contract only. It take around 7 to 10 day to process registration to installation.

Kindly check pm for further details

Thanks
yeapch01
post Mar 24 2016, 10:03 PM

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QUOTE(jinhan108 @ Mar 24 2016, 10:46 PM)
Just want to be realistic here..  If my condo already has Maxis' own fibre infrastructure, would TIME roll out its infrastructure there too? Or is there some exclusivity agreement for Maxis to only have dibs on my condo?
*
Dear bro

Mind to pm me your building name , we can help to check for u.


Thanks
yeapch01
post Mar 25 2016, 07:42 AM

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QUOTE(Lord_Ashe @ Mar 24 2016, 11:55 PM)
Ah finally my dashboard is up, I think I need some pointers on how to understand the bill.
*
Dear bro

I will asking my team to help u. Sorry for the hassle

Thanks
yeapch01
post Mar 25 2016, 08:10 AM

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QUOTE(kakisemut @ Mar 25 2016, 08:39 AM)
Can anyone confirm whether can check username and password for time account?
*
Dear bro

U can check at the installation sheet provide by the installer or call 1800181818, .

Thanks
yeapch01
post Mar 25 2016, 08:52 AM

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QUOTE(Ree73 @ Mar 25 2016, 09:29 AM)
While manage to get desktop WIFI AC to reach 300mbps.

I have a quick try on HP but the DL:180mbps and UL 240mbps... will need to do the tuning again later today smile.gif
*
Dear bro

May I know what hp u are using I suspect hardware limitation

Thanks
yeapch01
post Mar 25 2016, 01:40 PM

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QUOTE(bting08 @ Mar 25 2016, 02:01 PM)
Z Residence got TIME coverage?
*
Dear bro

Thanks for your interest in time fibre , sorry your condo yet ready for services.

Will update once the services is up


Thanks

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