Dear valued forumer,

Please follow these steps in resolving your issue.

1. Your modem, does it auto connects to the internet. Means you dont need to click anything to go onto the net from your PC (user id n password is stored in ur modem). If YES, goto 3. NO goto 2.

2. Since your modem is not connecting directly to the Net, then in the X360 network page you need to key in the DNS. User id will be userid@streamyx.com.

3. When you modem dials automatically to the net, you only need to point your X360 to the modem. Do this by typing any IP address within ur modem's DHCP range. For this you must know the modem's IP address (192.168.1.1someting like that) and its userid and password (this is diffrent from your streamyx password).

It always helps a lot if you can do some screen captures or in this case snap some pics of the X360 network settings, so that we could assist your further.

If you do have any further enquiries regarding the X360, please do not hesitate to post it up here.

Regards,
Unofficial LYN X360 Tech Support