QUOTE(zzerosz @ Aug 6 2014, 01:59 AM)
Guys, just now I tried to do the software update on my phone to 4.3. However, after the packages downloaded in my phone and the phone reboot, the phone stuck at the samsung logo for around 1 hour. So I pull out the battery and reboot the phone again, but same thing happens. Any advice about what should I do now? If it is possible I hope can keep my data in the phone like notes, pictures etc. By the way, the computer able to detect my phone when it is connecting via USB. But I am unable to transfer files to the computer

p/s : using stock firmware and x root.
Yes, have heard many cases OTA soft brick the phone
1. Try with a different cable (or cable that is guaranteed working)
2. Check if can go recovery mode, if can, wipe cache partition and reboot
OR redo the ROM flash directly
1. Download the Stock ROM
2. Go to download mode
3. Use PC ODIN to flash the ROM
If NOT working, likely you have to do a wipe (lose all data)
1. Go recovery mode, wipe data/factory reset and reboot
2. If not working, then redo ROM flash
This post has been edited by tigerporc: Aug 6 2014, 12:49 PM