Most valuable and relevant advice to a developer building a mall:

If it is not your area of expertise in mall management like Sunway taikor, pls get an expert. They need to be involved during the concept n building plan design stage...not when the mall is about to complete then only engage them to fill up the space. If u do not do it right from the beginning n create a bang with the right tenant mix filling up the mall upon opening, don't dream of miracle happening...u lose more trying to fix it later when the damage has been done