Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 Best place to buy home appliances, Pls help all bro here..

views
     
TSfreestyler
post May 23 2014, 09:48 PM, updated 12y ago

Getting Started
**
Junior Member
132 posts

Joined: Jan 2003


Hi all... I would like to ask all bro here which place go to for the. Best deal for home appliances... Recently went to tbm and have a look,, price seem quite reasonable,,,another suggestion ?
inoitu
post May 23 2014, 09:57 PM

Regular
******
Senior Member
1,526 posts

Joined: Jan 2003
From: Seremban
tbm?
Chigme
post May 23 2014, 11:11 PM

Enthusiast
*****
Senior Member
700 posts

Joined: Mar 2012


Bro

I give you a few leads you go compare the price because sometimes it depends on the brand the shop want to promote.

HLK- surprisingly the price and service is good ( website price for guidance only as still can get discount after negotiation with salesman). They have expanded the branches and manage to have economy of scale.

D Legend- buy at your own risk, this shop may be cheap but dodgy, depends on your lucklah.

http://jintexelectronics.com/ - competitive price but limited goods to sell. Fast delivery.

Lowyat member iamsobloodysick - I have not bought from him before but the reviews from other members are positive.

This post has been edited by Chigme: May 23 2014, 11:19 PM
TSfreestyler
post May 23 2014, 11:43 PM

Getting Started
**
Junior Member
132 posts

Joined: Jan 2003


Tan boon meng
anz87
post May 23 2014, 11:44 PM

Casual
***
Junior Member
428 posts

Joined: Mar 2011
QUOTE(freestyler @ May 23 2014, 09:48 PM)
Hi all... I would like to ask all bro here which place go to for the. Best deal for home appliances... Recently went to tbm and have a look,, price seem quite reasonable,,,another suggestion ?
*
hlk the best cool2.gif
PSM Home
post May 26 2014, 02:28 PM

Getting Started
**
Junior Member
76 posts

Joined: Aug 2011
My advice is look for the 1 that give you the best service in terms of before, during, and after sales service smile.gif
ozak
post May 27 2014, 10:49 AM

10k Club
********
All Stars
17,018 posts

Joined: Jan 2005


QUOTE(PSM Home @ May 26 2014, 02:28 PM)
My advice is look for the 1 that give you the best service in terms of before, during, and after sales service smile.gif
*
All give best service 1 lah if you have money. tongue.gif

But some saleman are really fark up. Try look for cheap small item. They don't bother you since commission is low.
Tobias_E
post Dec 15 2014, 12:28 AM

New Member
*
Junior Member
42 posts

Joined: Aug 2014
lazada cheapest , no comission no rental u just paying for item n shipment
enriquelee
post Dec 15 2014, 09:32 AM

Don't ask for more, ask for COKE
********
All Stars
10,510 posts

Joined: Jan 2003
From: Atlanta

Go shop around as many shops as you can. Different shop got different pricing on different items.
white cam
post Dec 15 2014, 10:53 AM

Getting Started
**
Junior Member
200 posts

Joined: Jun 2011
jintex
xin
post Dec 15 2014, 11:10 AM

Maisonducat Storekeeper
*******
Senior Member
6,549 posts

Joined: Jan 2003
QUOTE(Tobias_E @ Dec 15 2014, 12:28 AM)
lazada cheapest , no comission no rental u just paying for item n shipment
*
i have to agree for some of the appliances ... can try price survey in Lazada before heading out for shopping
ytbeyond
post Dec 15 2014, 11:28 AM

New Member
*
Junior Member
38 posts

Joined: May 2009


TBC electrical shop..Recently i brought from TBC located at Cheras Permaisuri. Service good with reasonable price.
The price cheaper a lot than TBM..HSL...Sheng Heng..
weikee
post Dec 15 2014, 11:29 AM

10k Club
********
All Stars
12,019 posts

Joined: Jan 2003
When you buy appliances, there are two things you

01) Appliances shop like Jintex, ESH, D-Legend, etc all they do is sell appliances, they are not good in installation, and usually outsource to 3rd part when come to installation like fans, AC, Heater and some complicated stuff, some small things they do install them-self like TV rack, HiFi they will do it. Don't expect to have good installation quality.

02) Big shop like Seng Heng do have their own installation team, but still the quality are so so.

If you want to have good installation, get your own trusted installer, the shop installer really depend on luck. If you know how to do it, is best to do it your own.
mm004
post Dec 15 2014, 01:28 PM

Getting Started
**
Junior Member
108 posts

Joined: Jan 2003
So is it safe to buy washing machine from Jintex online? Thanks!
geev
post Mar 31 2015, 04:08 PM

New Member
*
Junior Member
39 posts

Joined: Oct 2012
From: Puchong


i bought washing machine from Jintex before.. and heater.. 3 years now.. working fine..
hushymushy
post Mar 31 2015, 04:37 PM

Regular
******
Senior Member
1,708 posts

Joined: Apr 2005


i bought few items from Jintex......service is good...bos is a nice person to talk to and pretty good advice....
his shop is not very big so he doesn't carry everything for display....

TBM....price sometimes can be higher

Senheng in Sri Petaling and SS2, they dont like to layan customer......big turn off

D'legend Sri Petaling....good service in my point of view....ordered TV from them...no issue....prompt delivery and updates all the time

D'Legend SS2...most salesman cocky and not ready to layan.....when i was there, a young guy....pretty junior came up to me....quite nice guy
took his time to explain stuffs.....eventually bought a karcher water jet....it was cheaper than quite a number of places

i used to go Eng Hin for my electrical products ranging from fridge to aircon and washing machine....recently their service dropped......they are located next to Federal Highway....
jeshem
post Mar 31 2015, 04:48 PM

Getting Started
**
Junior Member
80 posts

Joined: Dec 2013
Jintex - Good service, the shop is small and not much sample, so you need to survey at other shops before you go there to order.

D'Legend SS2 - all young salesman, which means their attitude might be different if you don't look like rich people. and you can refer to other online posts about the bad stories on this shop.

Happy Household SS2 - those salesman are sitting at there and treat you as invisible even you are trying to approach anyone of them. Their replies will make you feel like they don't really care. DON'T go there unless you love to be treated as invisible! I bet those salesman didn't get any single cents of commission.

ESH - OK OK . the price is normal range. But they won't help much in intro. So ensure you have some basic survey before go there.
lifeislikeadream
post Mar 31 2015, 06:09 PM

Getting Started
**
Junior Member
259 posts

Joined: Oct 2013


QUOTE(Chigme @ May 23 2014, 11:11 PM)
Bro

I give you a few leads you go compare the price because sometimes it depends on the brand  the shop want to promote.

HLK- surprisingly the price and service is good ( website price  for guidance only as still can get discount after negotiation with salesman). They have expanded the branches and manage to have economy of scale.

D Legend- buy at your own risk, this shop may be cheap but dodgy, depends on your lucklah.

http://jintexelectronics.com/ - competitive price but limited goods to sell. Fast delivery.

Lowyat member iamsobloodysick - I have not bought from him before but the reviews from other members are positive.
*
QUOTE(anz87 @ May 23 2014, 11:44 PM)
hlk the best  cool2.gif
*
This I agree nod.gif
Juan86
post Sep 20 2015, 02:16 AM

On my way
****
Junior Member
650 posts

Joined: Mar 2009
any more ?
billyboy
post Sep 20 2015, 05:24 PM

Look at all my stars!!
*******
Senior Member
2,220 posts

Joined: Apr 2006
Lazada !

Was recently looking for washing machine and fridge. Definitely Lazada. For TV, Tesco was good. Sharp 32" for rm5xx.
yiptan2329
post Sep 20 2015, 05:41 PM

Getting Started
**
Junior Member
58 posts

Joined: Nov 2010
Now Best Denki got promotion, all their appliances are cheaper compared to TBM. I compare their prices including the price for extended warranty.
windslayers
post Oct 4 2015, 05:29 PM

New Member
*
Junior Member
7 posts

Joined: May 2010


QUOTE(freestyler @ May 23 2014, 10:48 PM)
Hi all... I would like to ask all bro here which place go to for the. Best deal for home appliances... Recently went to tbm and have a look,, price seem quite reasonable,,,another suggestion ?
*
Hello TS;
You may go to Appliances Store below:

http://www.hometech2u.com.my/?tracking=55865f7fb0804
adiwarna
post Oct 4 2015, 09:17 PM

Look at all my stars!!
*******
Senior Member
2,669 posts

Joined: Jun 2009
lazada can set item delivery on weekend?
ChristWolves
post Oct 5 2015, 10:44 AM

Getting Started
**
Junior Member
148 posts

Joined: Feb 2007


If you want to buy TV can try Desa Home Theatre...

The price with package is very good. Maybe bcoz I got it during their event or promotion lah. My 0.02
theproblemkid
post Oct 5 2015, 10:56 AM

Getting Started
**
Junior Member
173 posts

Joined: Sep 2006
QUOTE(adiwarna @ Oct 4 2015, 09:17 PM)
lazada can set item delivery on weekend?
*
Im curious on this as well
t3n
post Oct 5 2015, 01:24 PM

Regular
******
Senior Member
1,457 posts

Joined: Jul 2009


QUOTE(adiwarna @ Oct 4 2015, 09:17 PM)
lazada can set item delivery on weekend?
*
They will just tell u to call the courier service once you get the tracking number...
idoblu
post Oct 5 2015, 06:59 PM

stars for sale
********
All Stars
11,308 posts

Joined: Feb 2008
TBM at OKR having big sale. Saw loads of people there
Anyone went?
PeowYong
post Oct 8 2015, 10:30 AM

PeowYong
*******
Senior Member
2,263 posts

Joined: Jan 2003
From: MMU Cyberjaya, Sandakan



QUOTE(ChristWolves @ Oct 5 2015, 10:44 AM)
If you want to buy TV can try Desa Home Theater...

The price with package is very good. Maybe bcoz I got it during their event or promotion lah. My 0.02
*
Yes. recommended to get TV there. Even without promotion, the price is much cheaper than other home appliances shop.
Used their price as a reference to other home appliances shop as desa home theatre is far from my place but all said they can't give the price. Ended up going to Desa Home Theater Kepong to get the TV. Bigger range of products with actual demo unit available. No regret travelling there just to get the TV.
loon23
post Oct 8 2015, 01:13 PM

Getting Started
**
Junior Member
112 posts

Joined: Aug 2011
Desa is a good place to shop for home theatre
for other home appliances , i normalli visit harvey norman paradigm mall or IPC. good price after nego.

sometimes ESH gives good price tho
familyfirst
post Oct 8 2015, 02:27 PM

Regular
******
Senior Member
1,311 posts

Joined: Oct 2012
If not fussy about super latest model, etc and have some time, wait for Harvey Norman year end warehouse sale. Shd be anytime soon.
Antzfield
post Oct 8 2015, 07:19 PM

Casual
***
Junior Member
496 posts

Joined: Aug 2011
QUOTE(familyfirst @ Oct 8 2015, 02:27 PM)
If not fussy about super latest model, etc and have some time, wait for Harvey Norman year end warehouse sale.    Shd be anytime soon.
*
Oh really? Interested smile.gif any idea when exactly?
familyfirst
post Oct 9 2015, 09:21 AM

Regular
******
Senior Member
1,311 posts

Joined: Oct 2012
QUOTE(Antzfield @ Oct 8 2015, 07:19 PM)
Oh really? Interested smile.gif any idea when exactly?
*
Im not sure but usually around this time. Look out for it in newspapers. They will advertise full page but will not mention YEAR END SALE. They will use other words for their ads.
Antzfield
post Oct 9 2015, 12:05 PM

Casual
***
Junior Member
496 posts

Joined: Aug 2011
QUOTE(familyfirst @ Oct 9 2015, 09:21 AM)
Im not sure but usually around this time.  Look out for it in newspapers.  They will advertise full page but will not mention YEAR END SALE.  They will use other words for their ads.
*
Thanks and will look up for it smile.gif
aurora97
post Oct 9 2015, 12:20 PM

八方來財
*******
Senior Member
3,789 posts

Joined: Aug 2007



D'Legend Sri Petaling...

When i go in each time, it makes me want to go LOL?

They always knock off a few hundred bucks off their rack rates. It makes it so fishy.

On the BUT side. If you compare with high street electrical shop SengHeng, Harvey Norman, Tesco, Aeon Big... D'Legend is cheap.

Installation mostly third party.

After sales service, I would rate them as excellent. Had problem with my Air Con and water heater... he checked my warranty etc... and make arrangement with the supplier's ma chai to come fix.
Antzfield
post Oct 9 2015, 12:52 PM

Casual
***
Junior Member
496 posts

Joined: Aug 2011
QUOTE(aurora97 @ Oct 9 2015, 12:20 PM)
D'Legend Sri Petaling...

When i go in each time, it makes me want to go LOL?

They always knock off a few hundred bucks off their rack rates. It makes it so fishy.

On the BUT side. If you compare with high street electrical shop SengHeng, Harvey Norman, Tesco, Aeon Big... D'Legend is cheap.

Installation mostly third party.

After sales service, I would rate them as excellent. Had problem with my Air Con and water heater... he checked my warranty etc... and make arrangement with the supplier's ma chai to come fix.
*
Never tried sri Petaling, used to buy from ss2.

The ss2 used to give very good price but not so lately, at least for me lah. Was so disappointed but the sales person also tidak apa attitude.

SUSchokia
post Oct 13 2015, 08:18 PM

Chartered Member
*******
Senior Member
3,617 posts

Joined: Oct 2010
lazada
t3n
post Oct 16 2015, 11:21 AM

Regular
******
Senior Member
1,457 posts

Joined: Jul 2009


QUOTE(chokia @ Oct 13 2015, 08:18 PM)
lazada
*
panda-man
post Oct 16 2015, 11:58 AM

Look at all my stars!!
*******
Senior Member
2,691 posts

Joined: Sep 2008



QUOTE(familyfirst @ Oct 8 2015, 02:27 PM)
If not fussy about super latest model, etc and have some time, wait for Harvey Norman year end warehouse sale.    Shd be anytime soon.
*
yeah i'm also waiting for this rclxm9.gif but dunno when....
yakumo
post Oct 24 2015, 08:24 PM

Getting Started
**
Junior Member
265 posts

Joined: Dec 2004
From: petaling jaya
QUOTE(Chigme @ May 23 2014, 11:11 PM)
Bro

I give you a few leads you go compare the price because sometimes it depends on the brand  the shop want to promote.

HLK- surprisingly the price and service is good ( website price  for guidance only as still can get discount after negotiation with salesman). They have expanded the branches and manage to have economy of scale.

D Legend- buy at your own risk, this shop may be cheap but dodgy, depends on your lucklah.

http://jintexelectronics.com/ - competitive price but limited goods to sell. Fast delivery.

Lowyat member iamsobloodysick - I have not bought from him before but the reviews from other members are positive.
*
bought from him also
SUSPh 7.00
post Oct 24 2015, 08:28 PM

Casual
***
Junior Member
309 posts

Joined: Oct 2014
why all lazada? lelong not good anymore..? never buy from lazada, but tons from lelong.
panda-man
post Oct 24 2015, 10:47 PM

Look at all my stars!!
*******
Senior Member
2,691 posts

Joined: Sep 2008



Harvey Norman opening a factory outlet in citrate mall end of the month.
1zR4eL
post Oct 25 2015, 06:57 AM

Regular
******
Senior Member
1,852 posts

Joined: Jan 2003


QUOTE(panda-man @ Oct 24 2015, 10:47 PM)
Harvey Norman opening a factory outlet in citrate mall end of the month.
*
where is citrate mall?
cclay
post Oct 25 2015, 08:59 AM

On my way
****
Senior Member
525 posts

Joined: Feb 2015


QUOTE(1zR4eL @ Oct 25 2015, 06:57 AM)
where is citrate mall?
*
I think he meant Citta Mall @ Ara Damansara smile.gif
Went there last Friday.

There is also a new HN outlet in IOI City Mall. U can check it out too..
panda-man
post Oct 25 2015, 01:38 PM

Look at all my stars!!
*******
Senior Member
2,691 posts

Joined: Sep 2008



QUOTE(1zR4eL @ Oct 25 2015, 06:57 AM)
where is citrate mall?
*
Hahaha. I also didn't perasan my auto correct.... yes. Citta mall.
Juan86
post Oct 25 2015, 02:10 PM

On my way
****
Junior Member
650 posts

Joined: Mar 2009
QUOTE(panda-man @ Oct 25 2015, 01:38 PM)
Hahaha. I also didn't perasan my auto correct.... yes. Citta mall.
*
anymore details ?
sonerin
post Oct 25 2015, 03:30 PM

Look at all my stars!!
*******
Senior Member
8,739 posts

Joined: Aug 2009
Bought all big home appliances from Harvey Norman
panda-man
post Oct 25 2015, 04:57 PM

Look at all my stars!!
*******
Senior Member
2,691 posts

Joined: Sep 2008



QUOTE(Juan86 @ Oct 25 2015, 02:10 PM)
anymore details ?
*
Nope. Just saw their FB post. Saying opening end of the month.no other details.
ck2chan
post Oct 31 2015, 04:37 PM

Look at all my stars!!
*******
Senior Member
2,144 posts

Joined: Jan 2013
QUOTE(panda-man @ Oct 25 2015, 04:57 PM)
Nope. Just saw their FB post. Saying opening end of the month.no other details.
*


Attached thumbnail(s)
Attached Image
1zR4eL
post Oct 31 2015, 06:28 PM

Regular
******
Senior Member
1,852 posts

Joined: Jan 2003


so anyone went to citta mall today? care to update
Juan86
post Nov 1 2015, 03:14 AM

On my way
****
Junior Member
650 posts

Joined: Mar 2009
went to paradigm

mostly all is display set
hiddenmcky
post Nov 2 2015, 09:10 AM

Getting Started
**
Junior Member
141 posts

Joined: Jul 2010
Since its the year end, camp at http://www.shoppingnsales.com/ and wait for warehouse/clearance sales tongue.gif
idoblu
post Nov 2 2015, 09:17 AM

stars for sale
********
All Stars
11,308 posts

Joined: Feb 2008
This HN Factory Outlet seems bogus to me
Dont tell me they will sell cheaper than their own retail outlets?
idoblu
post Nov 2 2015, 09:18 AM

stars for sale
********
All Stars
11,308 posts

Joined: Feb 2008
QUOTE(hiddenmcky @ Nov 2 2015, 09:10 AM)
Since its the year end, camp at http://www.shoppingnsales.com/ and wait for warehouse/clearance sales  tongue.gif
*
smart! thumbup.gif
Philips Warehouse sale will be coming in December
panda-man
post Nov 2 2015, 09:51 AM

Look at all my stars!!
*******
Senior Member
2,691 posts

Joined: Sep 2008



QUOTE(idoblu @ Nov 2 2015, 09:17 AM)
This HN Factory Outlet seems bogus to me
Dont tell me they will sell cheaper than their own retail outlets?
*
went to their ikano branch as they keep promoting cheap factory outlet prices nationwide crap. but not really much and seems got a lot of rebate items only. im considering waiting for jusco member day sales to get the vouchers, then can buy my TV and Washer. should be able to get RM300+ worth of vouchers. still nothing cheaper than lazada. but im really wondering about the quality of goods they actually send out... sweat.gif

anyone going to that INTRACO sale?

This post has been edited by panda-man: Nov 2 2015, 09:55 AM
adiwarna
post Nov 2 2015, 10:13 AM

Look at all my stars!!
*******
Senior Member
2,669 posts

Joined: Jun 2009
QUOTE(panda-man @ Nov 2 2015, 09:51 AM)
went to their ikano branch as they keep promoting cheap factory outlet prices nationwide crap. but not really much and seems got a lot of rebate items only. im considering waiting for jusco member day sales to get the vouchers, then can buy my TV and Washer. should be able to get RM300+ worth of vouchers. still nothing cheaper than lazada. but im really wondering about the quality of goods they actually send out...  sweat.gif

anyone going to that INTRACO sale?
for tv better go to desa home theatre sales...better offer
panda-man
post Nov 2 2015, 10:48 AM

Look at all my stars!!
*******
Senior Member
2,691 posts

Joined: Sep 2008



QUOTE(adiwarna @ Nov 2 2015, 10:13 AM)
for tv better go to desa home theatre sales...better offer
*
heard about the place, but never been. will go check it out. thanks.
cclay
post Nov 2 2015, 12:43 PM

On my way
****
Senior Member
525 posts

Joined: Feb 2015


QUOTE(panda-man @ Nov 2 2015, 09:51 AM)
went to their ikano branch as they keep promoting cheap factory outlet prices nationwide crap. but not really much and seems got a lot of rebate items only. im considering waiting for jusco member day sales to get the vouchers, then can buy my TV and Washer. should be able to get RM300+ worth of vouchers. still nothing cheaper than lazada. but im really wondering about the quality of goods they actually send out...  sweat.gif

anyone going to that INTRACO sale?
*
U can also go on Sundays as AEON also gives out RM 10 for every RM 100 spent (excl. GST). smile.gif
panda-man
post Nov 3 2015, 03:32 PM

Look at all my stars!!
*******
Senior Member
2,691 posts

Joined: Sep 2008



QUOTE(cclay @ Nov 2 2015, 12:43 PM)
U can also go on Sundays as AEON also gives out RM 10 for every RM 100 spent (excl. GST). smile.gif
*
but i just saw online that this is not including multimedia products. sad.gif

for the aeon member days i wonder if also can get the voucher of if those same rules apply hmm.gif
cclay
post Nov 3 2015, 03:36 PM

On my way
****
Senior Member
525 posts

Joined: Feb 2015


QUOTE(panda-man @ Nov 3 2015, 03:32 PM)
but i just saw online that this is not including multimedia products.  sad.gif

for the aeon member days i wonder if also can get the voucher of if those same rules apply hmm.gif
*
One thing for sure is iPhone not included! Haha..
There is a notice there.

But for home appliances and departmental store items, shud have. smile.gif
toosea
post Oct 13 2020, 01:51 PM

New Member
*
Junior Member
16 posts

Joined: May 2008
From: Kuala Lumpur
QUOTE(freestyler @ May 23 2014, 11:43 PM)
Tan boon meng
*
Please be careful with TBM. We bought freeze and within 2 days having issue but no parties willing to resolve. Also they are very arrogant against customer. Bad experience with TBM and will never buy things from them anymore.
mini orchard
post Oct 13 2020, 02:07 PM

10k Club
********
All Stars
14,511 posts

Joined: Sep 2017
QUOTE(toosea @ Oct 13 2020, 01:51 PM)
Please be careful with TBM. We bought freeze and within 2 days having issue but no parties willing to resolve. Also they are very arrogant against customer. Bad experience with TBM and will never buy things from them anymore.
*
If you face such issue, is better and faster for customer to call the relevant appliances service centre. Is actually wasting time calling TBM and explaining to them your problem as they will also have to call service centre to relay the info.

Your first call to any service centre is they need your personal info, location, contact, model, date of purchase and fault reporting ... you will only the fault and sometimes certain fault can be solve over the phone. Then they will schedule an appointment date which you will only know when you are available and not TBM !

The above procedure is the same when you buy from any electrical appliances co. Maybe they didnt explain the proper procedure or were you expecting something beyong their duty.

This post has been edited by mini orchard: Oct 13 2020, 02:08 PM
zheilwane
post Oct 14 2020, 09:52 AM

Look at all my stars!!
*******
Senior Member
4,184 posts

Joined: Jan 2008
From: Builders Hardware Enterprise 0362572412
QUOTE(mini orchard @ Oct 13 2020, 02:07 PM)
If you face such issue, is better and faster for customer to call the relevant appliances service centre. Is actually wasting time calling TBM and explaining to them your problem as they will also have to call service centre to relay the info.

Your first call to any service centre is they need your personal info, location, contact, model, date of purchase and fault reporting ... you will only the fault and sometimes certain fault can be solve over the phone. Then they will schedule an appointment date which you will only know when you are available and not TBM !

The above procedure is the same when you buy from any electrical appliances co. Maybe they didnt explain the proper procedure or were you expecting something beyong their duty.
*
actually if customers buy stuff from me, i help them to report to suppliers (more convenient for customers).

I usually ask customers to whatsapp me
1) video to explain the issue
2) receipt
3) warranty card if possible

then i foward whatsapp to my suppliers salesperson, simple. Rather then call customer service and explaining the problem on the phone, whatsapp a video is the most efficient way
mini orchard
post Oct 14 2020, 10:46 AM

10k Club
********
All Stars
14,511 posts

Joined: Sep 2017
QUOTE(zheilwane @ Oct 14 2020, 09:52 AM)
actually if customers buy stuff from me, i help them to report to suppliers (more convenient for customers).

I usually ask customers to whatsapp me
1) video to explain the issue
2) receipt
3) warranty card if possible

then i foward whatsapp to my suppliers salesperson, simple. Rather then call customer service and explaining the problem on the phone, whatsapp a video is the most efficient way
*
Well, you are a good reseller. Is no harm going the extra mile to make your customers happy.

This post has been edited by mini orchard: Oct 14 2020, 10:47 AM
Sathiyadev P
post Oct 27 2022, 02:45 PM

New Member
*
Probation
1 posts

Joined: Oct 2022
Bad after sales from TBC... claimed warranty for Oled tV, replacement was not explained properly. Ended up changing my tv to oled entry model. Because of the money claimed was insufficient and previous Oled model obsolete.

Should have explained that the tv will be downgraded earlier for the warranty or top up money to purchase the same type of model. Now, im not happy with the TV which i received😓😤
Lord Suave
post Oct 27 2022, 02:50 PM

Getting Started
**
Junior Member
168 posts

Joined: Nov 2017


for major appliances, it is always harvey for me due to the extended warranty and i know some brands do offer the same but the end-delivery when things fakap is the one that makes all the difference.

I have claimed back one fridge and one washing machine in replacement and another tv that was paid back in value due to model replaced i was not happy with so i might have to pay slightly premium but for long-span item it is worth it for me
soul_gamerz
post Oct 27 2022, 02:59 PM

Casual
***
Junior Member
446 posts

Joined: Feb 2010
For me SenQ / SenHeng. last time purchase 5.5K worth of fridge and got tons of coins which I can redeem any item below rm100 for free and repeat that for 10x.

 

Change to:
| Lo-Fi Version
0.0531sec    0.37    6 queries    GZIP Disabled
Time is now: 9th December 2025 - 01:47 AM