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Unifi Official TM UniFi High Speed Broadband Thread V19, ( -_・) ︻デ═一▸ Maxis & Time

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JonahPhun
post Aug 30 2014, 09:49 PM

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Guy, I just bought a Asus N12E today. Plugged in cable from modem to LAN1, LAN2 to PC, HyppTV to LAN4.

Problem is I can't get through the Quick Setup.
When I click quick setup it asks me for Annex A/B. I tried both but still failed.
Internet status now: Disconnected

Anyone can help? thanks smile.gif



JonahPhun
post Aug 30 2014, 10:51 PM

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QUOTE(raynman @ Aug 30 2014, 10:26 PM)
You should plug in the LAN cable from the modem to the WAN port (blue colour, with a globe sign) of the router, not the LAN1 port.

user posted image
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It's a different router, which is not compatible with UniFi. (no WAN port)

QUOTE(xperiaVuser @ Aug 30 2014, 10:47 PM)
That is Adsl modem router.
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I've realised it just now too....
Stupid store guy said it was UniFi compatible.
I think i'm gonna go back tomorrow to ask for an exchange. Hope they'll let me even though i've opened the box and registered the warranty mellow.gif
JonahPhun
post Aug 30 2014, 10:57 PM

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QUOTE(xperiaVuser @ Aug 30 2014, 10:54 PM)
Ya better go fast haha. Just top up a bit more and get the RT-N12HP.
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Why not go for the RT-N12D1? was planning to get that
Im living in a two storey and lot house btw
JonahPhun
post Aug 30 2014, 11:05 PM

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QUOTE(xperiaVuser @ Aug 30 2014, 11:00 PM)
Because that is cheaper than the one you bought, don't think they will refund you the balance... usually shops won't do that. If you are living in two storey... more reason to get the RT-N12HP.
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Alright, thanks for the advice! smile.gif
I shall join the faster side of UniFi tomorrow icon_rolleyes.gif

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