then i think steam server prob..but my fren said no prob..haih..so stress..

how u download?Ftp?Http?bt?

not server prob, either connection problem occurred in dota was actually a type of packet loss, so there might be something wrong with the residential gateway

Normal http.

This post has been edited by arbitrage001: Aug 5 2014, 07:26 PM

If I were to choose the RM179 upgrade plan without the hypptv, how do I proceed without waiting until a staff rep calls me?

As I went to a TMNet branch and was told I've to wait for the call from the center.

I upgraded mine to VIP10 but when i checked my bill i was charged RM206 =.=. I need to give them a call about this. I gotten the call from them saying it will rm180.....

:edit: I forgot, its the first time bill after the upgrade. my bad

This post has been edited by SilverCrimz: Aug 2 2014, 03:52 PM

Why do TM charge extra? Mind telling what are the extra charges?

hi guys a got a replacement unit for the unifi TV set top box

after plug in everthing and everthinng loaded

it show a login screen

for user and Pin

which one need to key in , last time set up was long time again, cant remember anything now

i call up 1300 few days ago, no luck, they said only for customer using unifi for 1 years or above, have to just wait for the sales department to call

i know some use less than a year here being call up, who knows, when they just wan more money

when the contractor install unifi in my house, i capture down the iptv username and password

is it same for every unit? can share?

Well, I used their service circa 2009 and got called a few times but they were during the times I didn't consider yet.

That means I have to wait for their sales rep to call?

every iptv also have different password, just like your unifi account.

ok will call the help line

oh in that case you can call 1300, because when i call them they check my unifi account, according to the person on phone to talk to me for customer 1 years+ they might be able to do the upgrade RM179 for VIP10, just my 2 cents, no harm you give it a try

p/s: the person on the line (is from sales dept, i call in someone from fault dept answer, he help me to transfer to sales dept) ask me is there any TM staff call me regarding this promotion upgrade, if they ask you, you just say yes lol

This post has been edited by vez: Aug 2 2014, 09:56 PM

Noted, cheers!

I have called and check with TM and they say its actually the first bill for 1 month period after you upgrade that you will be charged for an extra fee and the subsequent month will be back to RM179. What exactly are the charges incurred called is beyond me. However i do know my previous package bill was waived away and the RM206 was just for the upgraded package. Customer Service lady wasn't entirely clear with the whole charges as i can tell English isn't her strong language in explanation.

guys, i want to install unifi in my house, however the phone wall port is quite remote from the living room, its in the kitchen (dont ask me who design this house )

anyway, i think need to extend for about 15 meter from the kitchen to the living room where tv is near to install HyppTV. will i be charged by the contractor for the extension or is there anyway to waive it?

Is it just me or connection have been quite slow lately ): ping is really high too.

high rise building non landed right? unifi website got stated the charges per meter for additional fibre cable

if from phone socket to living room 15m might be free

This post has been edited by vez: Aug 3 2014, 01:07 PM

yep, its a high rise building. its on the 4th floor.
nice, i think 15m cable ought to cover it. thanks for the info