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Unifi Official TM UniFi High Speed Broadband Thread V19, ( -_・) ︻デ═一▸ Maxis & Time

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winter01942
post Jan 11 2015, 05:03 PM

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QUOTE(abec @ Jan 10 2015, 09:05 PM)
Hi, can anyone tell me how much charge for relocate ? highrise apartment bulding. some telling 300 some telling free.

i haven't call TM yet, just want to clarify with u guys first. TY
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if still under 24 months contract then rm300 termination fee...

If not then free..
winter01942
post Jan 11 2015, 10:40 PM

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QUOTE(abec @ Jan 11 2015, 09:30 PM)
i just confirmed with TM no charge for relocate but i need to go to TM POINT to request for relocation  sad.gif

can anyone point me how can i request for relocation without need to go to TM POINT ? TY
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im sure there's paperwork to be done...

unless you have an agent to do it all for you..
winter01942
post Jan 14 2015, 11:56 PM

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QUOTE(archonixm @ Jan 14 2015, 11:19 PM)
Somebody offer me 169 for 10mb and said wait for 3 days, after 3days still nothing..lol..prank call?
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I only got offer rm179 for 10mbps...

wait 3 days for what? did you agree on anything?

QUOTE(knight @ Jan 13 2015, 10:50 PM)
I'm using wifi. But I dun think it will affected on that. Am I wrong? I did try also using cable. Still the same.
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turn off all other internet devices, just your pc/laptop connected via cable to router, do speed test for both ookla and TM, take picture, either call to complain or you can send it to their Twitter @TMConnects...

If really get <4.5Mbps just call and complain.... complain until get >5Mbps
winter01942
post Jan 17 2015, 02:49 AM

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QUOTE(LionMY @ Jan 16 2015, 11:39 AM)
Went to TM Point to verify and confirmed with 2 of their staffs.  1 (from front counter) said no problem to terminate the HyppTV Jumbo package and subcription remain at RM 149 for VIP10 and one came out from backend office said the same and quote "biasany tiada masaalah" as long as you keep the Unifi contract valid within 24 months while HyppTV contract 12 months expire you can either terminate, upgrade or downgrade the package after the contract expire.  If it is within the contract period, you have to pay the penalty.
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RM149 is under Ja-Jumbo deal price, so i assume when contract end, you will be given choices:
1. do nothing, keep paying rm209 for 10mbps + premium
2. change contract, into a plan that they offer during that time.

I dont think you will have itemized billing eg. 10mbps rm149 + jumbo rm60...

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