Thought it was only me

Guess there's something going on with Unifi connection(?) I noticed ping tend to spike up around 6 pm onward till 12~1 am or so. I could still load webpages normally but my Skype and League of Legends keep getting signed out/disconnected :/

This post has been edited by Nayeul: Oct 29 2014, 03:53 PM

maybe need to cope with many users online during night after working. I experienced slow connection at night time.

For the past few weeks, I've had to reboot the router (Asus RT-N12HP) every 3 days to get back internet connectivity. In fact almost exactly every 72 hours. Is this to do with the router or is it Telekom's doing?

I never had this kind of problem until the busted underwater cable incident. My ping usually stays at 78 until that incident. Now it's always on constant 100++ ping.

I experienced this, sometimes :T Most probably Telekom problem? But then it could be router problem... I'm not too sure;;

once overheated means the modem is faulty... it may work sometimes, it may not, you put fan also no use.

The modem belongs to TM, so, even after 10 years, they supposed to replace it if its faulty.

i hv same router, so it shudn't be the router.

i suggest u monitor the modem closely. if u find the phone (directly connected to modem) showing problems like can't take calls and intermittent disconnect, u know the modem is going to die.

the thing is unless it dies, unifi won't replace, so u just need to wait for it to die....

Thanks for the tips.

I don't know whether Youtube is screwing my connection up or either time intervals. My line only gets stable for a few hours and once I lose connection, it takes the next day to reestablish a stable connection.

Funny thing is, there seems to be response when I surf any website but the connection just gets capped between 0.54kbps and 1.5mbps if I'm lucky but even that is painstakingly slow.

Even the technicians have been baffled by this issue and have been following up quite frequently, but with no solution.

I cannot be sure but it seems recently there are reports that TM users (UniFi & Streamyx) who are assigned IPv6 face slow access with sites such as YouTube. Perhaps anyone can confirm?

I C. will can TM then... Last night it was out for almost 1 hour, sigh....


Thanks

Still stuck with 1.5mbps up and down

I don't torrent much and there is rarely anyone using the internet
nor do I stay in high rise building

I don't have time to dance around with those tech support

This post has been edited by hth3heretic: Oct 30 2014, 03:57 PM

where is yr location?

vip10, shah alam, almost same all the time, everyday, wifi 45 ft, after change of router:

with torrenting 600-700mbps speed:


torrent pasued:



as i read more of user complaints, i think... if one is in a house, changed router and still get shitty speeds despite complaints and reports to them, better dump unifi and look for alternative(s), but surely not the infamous x something co. that gets endless moaning and groaning everyday in lyn, i suppose...

This post has been edited by AVFAN: Oct 30 2014, 07:07 PM

so far so good, using powerline from BTU to my ASUS Router

Johor, Permas Jaya, before streamyx also disconnect very often

I will complain when I have the time, cause they will sure ask me to do this and that which will take at least one hour

oh and VIP5 (not that it matter since everyone is going to be stuck with the same speed)
notebook connected to TM router via cable, Firmware Version: 1.06TM, router:L7-N-R2000
been getting the same speed for a month, my notebook can use 10mbps internet without any choking

This post has been edited by hth3heretic: Oct 31 2014, 04:02 AM

Hope that in the near future, TM will lower its UNIFI's package fees or maybe introduce a VIP2@rm99 package.

Spent about half an hour just browsing eBay and Amazon during raining. It definitely affects the speed during raining even with new modem and router. Cannot finish loading pages. Have asked the technician about this issue before, they can't answer it.

Don't post any fiber optic light transmission article in reply. People know Fiber optic can't be affected during raining, the experienced technician knew about it also. There were other aspects involved which might has caused slow browsing during raining.

I wonder the same thing also.
The connection is not so slow, just sometimes its spike until I need to refresh the page.

My mouse cursor just keep spinning and the images are half way loaded there. I have to refreshed few times to get to the page.

using router supplied by tm? mine vip5 usually around 4.70mbps..is it normal?

This post has been edited by mensa: Nov 1 2014, 07:42 AM

Hi All,

Wanna ask, can I add another TP-Link wireless router 841ND on my Unifi and use it together with Unifi supplied router?

Means 2 router possible?