Hello - i'm not a tech savvy and need some help/info. I'm having Riger 4 DB120-WL. My area only supports Streamyx 4mbps and the connection get slow due to hackers. I was informed by TM technical support to buy TP Link modem as it's not easy to hack. But i saw these thread on TP Link firmware. Will this block those intruders? Thank you for your reply.

May i know what does the term "flash" means?

Pls help. Urgent. I cant connect to Internet after updating firmware. First i copied the ras file 140306 but got "Error to upload it to router". Then i tried with ras file 140226, it successfully upload then i did factory reset by pressing the reset button which is the tiny hole behind the modem (hope this is correct). Then the lights went off and came back but only the Wifi and Internet lights are blinking but not DSL light. Then the TM logo is in RED color all the while since i upgrade to firmware. Thank you.

This post has been edited by Indrani: Oct 4 2017, 12:01 AM

Thank you for prompt reply. You are right. I can connect to internet but the connection on my phone shows like poor connection as in grey color. Is the VPI & VCI in Status tab - WAN option? Btw i use Fing app to find out whether there are intruders. Is this accurate? I'm still seing hackers on my network

If the VPI & VCI is in Status tab under WAN option then it is configured to 0/35.
The issue now is with hackers. Pls advise, thanks.

This post has been edited by Indrani: Oct 4 2017, 02:44 PM

When i set Wifi to 802.11n; i needed to set the Encryption to AES as it doesn't allow TKIP and WES. I set the bandwidth to 20MHz. I also set the Channel to United States as i saw someone recommending that in this thread. Sadly i still see one hacker for now. Earlier were about 3 to 4 of them. Thank you and appreciate your respond. Pls advise further.

Btw for Broadcast SSID; i cant choose "No" as then i myself wont be able to connect.

This post has been edited by Indrani: Oct 5 2017, 02:13 PM

Yes had reset to factory setting by pressing the reset button behind modem.

Authentication type is set to WPA-PSK/WPA2-PSK

Sorry i dont understand how to go about doing the above. Could you pls help to provide deatails or the steps. Btw sometimes 4 devices at my house could be connected to the internet but commonly about 2 to 3. Thank you.

Are you referring to below?

SSID Index : 1
Broadcast SSID : Yes
Use WPS : No
SSID : My Wifi ID


SSID Index : 2 3 4
Broadcast SSID: NO NO NO
SSID : Riger1 Riger 2 Riger 3


I read thru other pages in these thread and found out how they deactivate PVC 1-7 under Interface Setup tab - Internet. I did that as well. I saw there are VPI/VCI setting here but i cant key-in '0' for VPI in this section. It gives me error message per



This post has been edited by Indrani: Oct 7 2017, 03:54 PM

Oh! In this case something is wrong as the index still appears. I had reset to factory. What shall i do?

Ok all this while i was resetting via button. I just reset thru the page but now cant go online

HELP!!! URGENT SECURITY ISSUE. The Wifi is broacasting my tmadmin password together with the TP-Link_F1. What shall i do? How to hide or change this?

I cant login into the tmadmin page using the tm password.

Ok i just realized that the username and password are SAME = admin. Managed to login and change the SSID. Good news is all the other 3 rigers are removed Thanks.
I read thru all the thread from Page 1 till 10. I flash ras 306 file and did factory reset via page. Set VPI/VCI to 0/35. Internet light blinking but cant connect. So now i'm downgrading back to ras 226 file. It took more than 20 mins but never complete the upgrade. Pls advise. Thanks.

I can connect to internet now but not able to access the TM login page. Would you know why? Thank you for all your help and also ALL who had provided info/ sharing on this topic


This post has been edited by Indrani: Oct 11 2017, 11:20 PM

Hi Anime - hope all is well with you. Today my Router DSL light is ON and the Internet light is also ON without blink thus i cant connect to internet. Pls advise what shall i do, thank you.

PLEASE HELP Anime; Anyone !

This post has been edited by Indrani: Nov 4 2017, 12:29 PM

Hi Anime - i had Deactivated PVC 1 till 7 under Interface Setup tab - Internet option per attachment but not sure whether i did correctly as the DSL light still ON
Pls advise, thanks.

Anime HELP !!

I deleted PVC 1 till 7 as per 2nd image but still doesnt work

This post has been edited by Indrani: Nov 7 2017, 03:50 PM


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