Call up CS for the usual new card "routine" action items: activate, chk stmt date, estmt, set sms alert threshold, link to ebanking, blah, blah...
No push back for requesting for sms alert threshold of RM1.
But they are blur on the first CB cycle. My statement date is 12th.
I ask what is my first CB cycle?
(A) Now till 12 Sept; or
(B) Now till 12 Oct.
One CS say (A), the other say (B), then end up they have to recheck and revert.
Anyone know?
Sep 6 2014, 10:43 AM
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